Harkins Care Homecare Ltd

Margaret House, 2 New Road, Hedon, Hull HU12 8EN
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9.3 8 Reviews
  • Harkins Care Homecare Ltd, Hull
Harkins Care Homecare Ltd provides home care and live-in care services across Hull.

Services include companionship, dementia care, domestic services, home help, elderly care, food preparation and serving, palliative care, personal hygiene care, physical disability as well as helping with sensory impairment.

All care workers are DBS checked and in-house training gives care workers an opportunity to develop their skills and find new career options.

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Care Provided by Harkins Care Homecare Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)
  • Personal Care (on a contracted hours basis)

Good to Know

  • Owner
  • Harkins Care Homecare Ltd
  • Person in charge
  • Carol Flaxman (Registered Manager)

Funding & Fees Guide for Harkins Care Homecare Ltd

  • Prices

  • £25.00 - 1 hour
    £20.00 - 30 minutes

Harkins Care Homecare Ltd Reviews (8)

9.3

Harkins Care Homecare Ltd has a Review Score of 9.3 (9.293) out of 10, based on 5 reviews in the last 2 years. Over all time Harkins Care Homecare Ltd has 8 reviews.

Overall Experience

  • 7
  • 1
  • 0
  • 0
  • 0

Date Published

8
1
1
5
3

Review from Helen B (Daughter of Client) published on 25 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My life got turned upside down when my dad had a stroke. I wasn't sure how I could juggle work and looking after my dad, then I was introduced to Harkins Care. They were absolutely amazing, they introduced themselves to me, my family and more importantly my dad. They talked us through what services
they provide and what they could offer us, they worked around all my dad's needs and what he wanted out of the service. Every member of staff from the carers to office staff always kept us in the loop about everything and anything that needed our input they would discuss with us. We had 4 calls a day, which worked around my dad and his normal routines, they all went above and beyond in every aspect of care, I can't thank them enough for what they did for my dad and for us. Sadly my dad passed away but I could not have wished for a better care provider to look after him. They cared for my dad for 4 years and I cannot thank them enough for those 4 years, I would definitely recommend Harkins Care

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Review from Carrie G (Granddaughter of Client) published on 12 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is just a review to really say to one member of staff you really are an angel, and thank you so much for being an amazing carer/friend to my nanna in her times of need. She thought the world of you keep up the good work. You're a treasure to me, the company and do a fantastic job. Lots of love.

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Review from E T (Client) published on 11 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are good timekeepers, always polite and are always willing to help.

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Review from D C (Client) published on 24 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the carers to be excellent and listen if I have a problem.
the office has been good. not needed to ring up at all, but know they're there is I have a problem.

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Review from Anne M (Client) published on 24 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have a fabulous relationship with all my carers. They cook me great food and we have a laugh. They respect my wishes and always ask before they leave, "have we done everything". They really care for me and I care about them.

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Review from Gill D (Client) published on 24 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was so grateful to get care with this company. My carers have helped me so much. They have become friends. I feel cared about as a person. It's not just a job. They really don't get enough praise.

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Review from Ian G (Husband of Client) assisted by family/friend published on 23 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Initially, I felt out of my depth, having carers has given me confidence to do my job properly. they are invaluable for their advice and their help which is always given with courtesy and consideration - I thank them.

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Review from Paula G (Daughter of Client) published on 12 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A sense of relief when Harkins commenced service.
The feeling that our mother is always in safe hands is priceless.

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Current Review Score: 9.3 (9.293)

Overview of Review Score

The Review Score of 9.3 (9.293) out of 10 for Harkins Care Homecare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.793 for Harkins Care Homecare Ltd is calculated as follows: ( (23 Excellents x 5) + (6 Goods x 4) ) ÷ 29 Ratings = 4.793

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Harkins Care Homecare Ltd is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Aug 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Harkins Care Homecare Ltd

What Type of Services does Harkins Care Homecare Ltd offer?

Harkins Care Homecare Ltd offers Home Care.

How many Carers does Harkins Care Homecare Ltd employ?

Harkins Care Homecare Ltd employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Harkins Care Homecare Ltd to verify any information. View our terms and conditions. Harkins Care Homecare Ltd has an Enhanced Service – more info.