Kent Care Consultants Ltd

Suite 2037 Letraset Building, Kingsnorth Industrial Estates, Wotton Road, Ashford TN23 6LN
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9.9 38 Reviews
  • Kent Care Consultants Ltd, Ashford
Kent Care Consultants Ltd are a domiciliary care company offering care and support to people living in the surrounding communities. Centring their practice on respect and dignity, the team empower their clients to live independently, maintain their quality of life and reach any personal goals.

Whether you are looking for a short visit once or twice a week, require 24-hour care or anything in between, the experienced team are there to provide the help you need to continue living safely and independently in your own home.

Striving for continuous improvement, they run a responsive service where feedback is always welcome.

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Care Provided by Kent Care Consultants Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Domestic Services / Home Help
  • Older Person Care
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments

Good to Know

  • Owner
  • Kent Care Consultants Ltd
  • Person in charge
  • Shamma Oduor (Manager)

Funding & Fees Guide for Kent Care Consultants Ltd

  • Prices

  • £30.00 per hour minimum booking 1 hour

Kent Care Consultants Ltd Reviews (38)

Total of 38, showing 1-20
9.9

Kent Care Consultants Ltd has a Review Score of 9.9 (9.862) out of 10, based on 37 reviews in the last 2 years. Over all time Kent Care Consultants Ltd has 38 reviews.

Overall Experience

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Date Published

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Review from A M (Son of Client) published on 20 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Many thanks for coming to visit my father and sit with him for two hours a day. He looked forward to your visit, you were very caring, kind, and considerate and it made a lot of difference to my Father. Cheered him up no end and helped him with his recovery.

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Review from Dena B (Client) published on 10 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was not aware that we could get support as a family until we were referred to this company. Having the extra help once a week has had such a positive impact on us. I am very grateful for the assistance and sad that it could not last any longer.

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Review from Charles F (Husband of Client) published on 30 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found Kent Care and all the carers to be very helpful to me and would like to say thank you to one and all. Thank you.

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Review from J W (Mother of Client) published on 8 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Three hours support on Monday mornings for 10 weeks. Very pleasant with carer - kind, understanding, empathetic, intelligent and keen to know about my son and his special needs. Very patient and friendly. Unfortunately, we did not have a contact number for out-of-office hours when had to leave a message
to be picked up at 9 am.

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Review from J C (Daughter of Client) published on 4 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was offered Kent Care by carers support. I have been using this service for 5 weeks. It enables me to either leave my mum in capable hands whilst I go shopping or have assistance and company when I want to take Mum out in her wheelchair where it would be better if there were two people just incase.
I have been allocated a carer and have found him to be cheerful, willing, personable, friendly and efficient. I am very pleased with the service.

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Review from C K (Client) published on 18 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good service. I think it could be extended to maybe a bit of gardening i.e. weeds as that is very painful for me to do, so it would be of great help for the staff member to be able to help with this task. It would also be useful for someone to let the client know if staff member is not coming.

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Review from Brenda G (Wife of Client) published on 28 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband had no problem with our care, he was just right for us. Fitted in perfectly, we all got on so well which is helpful when you have someone different in your home. We also nicknamed him.

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Review from Janet H (Wife of Client) published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service, caring and helpful. Always on time and engages with client and family.

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Review from Jackie G (Wife of Client) published on 26 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the service, I felt my husband was in safe hands. My husband enjoyed the company of the carer.

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Review from Stephanie W (Daughter of Client) published on 23 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer is excellent. He is patient, kind and interested in what my father has to say. In addition, my father says that he finds the carer very interesting to talk to and that he is happy to converse on a range of different subjects. He is always friendly and immediately greets my father when he arrives.
He seats himself close enough to my father for Dad to hear him (Dad is hard of hearing) and in Dad's eyeline too. This may seem a small thing, but it makes a world of difference and is indicative of a naturally kind and considerate person. Dad liked him from the start and every week he looks forward to seeing him. Mum and I can relax knowing that my father is in safe and capable hands whilst we're not there. We always ask Dad what he talked about with the carer and he tells us that they chat about all sorts - my dad suffers from dementia so keeping his brain active is essential. We can't sing the carer's praises enough and hope that he will continue to visit Dad.

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Review from W B (Client) published on 27 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Did a thorough clean of bathroom, kitchen and bedrooms, also sitting room. Was cheerful and did what was asked of him.

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Review from Bob P (Husband of Client) published on 20 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The operative is friendly, helpful, diligent, and always ready to help with any extra little jobs that might occur. I would thoroughly recommend it to any future potential customer.

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Review from P G (Wife of Client) published on 13 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfied with the carer. He is polite and helpful.

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Review from Walter E (Client) published on 23 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Highest praise for excellent service. Helpful and friendly.

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Review from Amanda B (Mother of Client) published on 23 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful and kind person.
Thanks for the service.

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Review from Kenneth N (Client) published on 23 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am satisfied with the work the cleaner does.

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Review from Jane M (Client) published on 15 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Efficient, effective, proactive, very satisfactory. Thank you.

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Review from Valerie S (Wife of Client) published on 15 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring and helpful. Thank you for sending such a kind gentleman. My husband always looks forward to seeing and talking with him.

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Review from Amanda H (Wife of Client) published on 21 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The person you provided was very nice.

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Review from Mark H (Son of Client) published on 15 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both carers were exceptional in the care that they gave to my mother, especially one in particular. We cannot speak highly enough of their professionalism and devotion to their job.

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Current Review Score: 9.9 (9.862)

Overview of Review Score

The Review Score of 9.9 (9.862) out of 10 for Kent Care Consultants Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 37 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.862 for Kent Care Consultants Ltd is calculated as follows: ( (175 Excellents x 5) + (28 Goods x 4) ) ÷ 203 Ratings = 4.862

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Kent Care Consultants Ltd is based on 37 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Kent Care Consultants Ltd

What Type of Services does Kent Care Consultants Ltd offer?

Kent Care Consultants Ltd offers Home Care.

How many Carers does Kent Care Consultants Ltd employ?

Kent Care Consultants Ltd employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Kent Care Consultants Ltd to verify any information. View our terms and conditions. Kent Care Consultants Ltd has an Enhanced Service – more info.