Kent Care Consultants Ltd

Suite 2037 Letraset Building, Kingsnorth Industrial Estates, Wotton Road, Ashford TN23 6LN
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9.9 38 Reviews
  • Kent Care Consultants Ltd, Ashford
Kent Care Consultants Ltd are a domiciliary care company offering care and support to people living in the surrounding communities. Centring their practice on respect and dignity, the team empower their clients to live independently, maintain their quality of life and reach any personal goals.

Whether you are looking for a short visit once or twice a week, require 24-hour care or anything in between, the experienced team are there to provide the help you need to continue living safely and independently in your own home.

Striving for continuous improvement, they run a responsive service where feedback is always welcome.

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Care Provided by Kent Care Consultants Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Domestic Services / Home Help
  • Older Person Care
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments

Good to Know

  • Owner
  • Kent Care Consultants Ltd
  • Person in charge
  • Shamma Oduor (Manager)

Funding & Fees Guide for Kent Care Consultants Ltd

  • Prices

  • £30.00 per hour minimum booking 1 hour

Kent Care Consultants Ltd Reviews (38)

Total of 38, showing 21-38
9.9

Kent Care Consultants Ltd has a Review Score of 9.9 (9.862) out of 10, based on 37 reviews in the last 2 years. Over all time Kent Care Consultants Ltd has 38 reviews.

Overall Experience

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Date Published

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Review from F S (Son of Client) published on 12 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Firstly, our mum's carer was always on time and reliable. Her presence and care for Mum during the times she spent here were a great peace of mind to me.
Her relationship with Mum was quick to develop and her understanding of Mum's situation meant she was able to support her in the ways she needed
for that period of time. I and mum are extremely grateful.

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Review from Sheila R (Wife of Client) published on 6 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care giver always smiley and cheerful. Treats my husband with dignity and respect. Will always ask my husband's opinions and wishes. Treats our home with respect and is always on time. I am happy and confident to leave them and go out in the knowledge that my husband is happy and safe. Services provided
by carer's support.

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Review from Jigar P (Husband of Client) published on 6 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good. I am so happy, very good services, so brilliant. Thank you very much.

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Review from Jill F (Partner of Client) published on 6 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

He is a lovely man, very helpful and interesting. He listens and does his best for us.

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Review from Avril P (Wife of Client) published on 23 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer that has been coming to my husband is a lovely man. Very respectful, polite and kind. I feel comfortable leaving my husband with him when I go on errands. It has made a huge difference to both my husband and myself having him come once a week.

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Review from Angel A (Wife of Client) published on 17 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a great experience having someone here to care for my husband, where I can relax a bit. Also, the carer was excellent with my husband, helping him to go for walks etc. where I couldn't do it by myself. Thank you for all your help.

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Review from Paul P (Son of Client) published on 10 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We found it a great help. We found the care very nice and the person easy to get on with. My mum said that he was very nice too. Thank you very much.

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Review from M B (Wife of Client) published on 9 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the service, really helped me when my husband came home from the hospital.

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Review from K D (Client) assisted by family/friend published on 9 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found my carer over the past eight sessions to be kind, patient and attentive to my needs. A very pleasant gentleman indeed.

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Review from Sandra S (Wife of Client) published on 4 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a breath of fresh air to have a carer that had everything I wanted for the care of my husband whilst I went out. Kind, caring, polite and professional. If I could have him everyday I would. Always on time and respectable of our home.

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Review from Diana T (Client) published on 2 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cheerful, helpful, punctual and very willing to do any task. We were treated with dignity and respect. Kept our household going whilst we were unable to. Thank you to the manager for your help. If ever we need help, we would not hesitate to call upon you again. Thank you Kent Care Solutions.

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Review from D O (Client) published on 18 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I will start by saying that it is very difficult to give an accurate review because I suffer from perfectionism, which makes giving a balanced review difficult. I am grateful for the assistance I have received, which has helped in keeping my flat under control. Maybe a little extra attention to detail
would improve the overall experience and empty mop buckets before leaving.

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Review from M S (Client) published on 11 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleasant, helpful, diligent, punctual, clean and tidy.

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Review from Anne B (Wife of Client) published on 11 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service, very professional.

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Review from A K (Client) published on 11 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for your support. The experience has been gratefully received. Your team member has turned up on time as arranged and completed as required of him to an exceptional standard. Thank you.

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Review from Carol M (Client) published on 11 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the service supplied by my dearie. He is always polite and very helpful and does an excellent job.

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Review from M C (Daughter of Client) published on 4 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kent Care Consultants are polite and efficient. The manager is very approachable and supportive. Our personal assistant is always smart, presentable, polite and respectful. Removes shoes in the house. Engages with my mother using eye contact, hand / body gestures and facial expressions which add weight
to speech, helping with communication. Assistant is willing to please. He is flexible during the visits, including enabling my mum to access the community and joining-in with two types of the dementia therapeutic activity groups. Also escorts my mum to other places she likes to visit too, such as the café, and gaining a little exercise. Our P.A. is keen to lean more about my mother's medical problems, including Alzheimer's disease frontal variant (procedural activities are difficult), Parkinsonism and Acute Akinesia. We are intending to meet other assistants from Kent Care Consultants with a view of building a shared care plan.

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Review from Jacob O (Son of Client) published on 27 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kent Care Consultants was very professional in answering all my questions and was understanding during the assessment for my dad. Please pass on our thanks to the carers and organisers who have all been friendly, caring, professional, flexible and understanding. They helped dad to remain living in his
own home for as long as possible and gave us the comfort and reassurance that he was being looked after when we couldn't be with him. We couldn't have done it without them.

Reply from Shamma Oduor, Director at Kent Care Consultants Ltd

Thank you for your kind remarks. We are always happy to help.


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Current Review Score: 9.9 (9.862)

Overview of Review Score

The Review Score of 9.9 (9.862) out of 10 for Kent Care Consultants Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 37 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.862 for Kent Care Consultants Ltd is calculated as follows: ( (175 Excellents x 5) + (28 Goods x 4) ) ÷ 203 Ratings = 4.862

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Kent Care Consultants Ltd is based on 37 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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