Robins Care

1 Elmfield Park, Bromley BR1 1LU
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8.0 1 Review
  • Robins Care, Bromley
Robins Care Ltd is a provider of Domiciliary Care Services to specific sectors of the community.

The service is for people who are 18 years and above who, by reason of illness, disability or old age, are unable to provide personal care for themselves. It is the aim of Robins Care to deliver a service of personal care and associated domestic services to meet the needs of dependent clients (“Service Users”) in their own (home) environment. This will be achieved by promoting a standard of excellence which embraces fundamental principles of Good Care Practice that is witnessed and evaluated through the practice, conduct and control of quality care in the domestic environment.

Care Provided by Robins Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Robins Care Ltd
  • Person in charge
  • Tendayi Mudoti (Manager)

Funding & Fees Guide for Robins Care

  • Prices
  • Mon- Fri 1-hour calls- £27
    Sat- Sun 1-hour calls - £29.50
    Sleeping nights- £175 per night
    Waking nights- £205 per night
    Bank Holidays- Usual charge + half charge (i.e. £27+£13.5 per hour)


8.0

Robins Care has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Robins Care has 1 review.

Overall Experience

  • 1
  • 0
  • 0
  • 0
  • 0

Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Robins have been caring for MUM since May 23 and from initial urgent care provision to the last care nights they have been accommodating and excellent value for money-When we 1st contracted their services from initial request through to 1st care night only took 48 hours and that included a risk assessment
within 8 hours.
The caring theme runs through the team from the bosses through to the carers and I have been extremely grateful for their advice and coaching regarding care not least due to MUMS ongoing dementia-I would recommend ROBINS from the bottom of my heart-Thank you to the manager and team for your help over the last 20 months and for the care,patience and understanding the night care team have provided.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Robins Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Robins Care is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Robins Care is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (1)

No image found

Tendy

Job Title: Manager

Our team is committed and focused to achieve set goals. We believe in a safe, caring, responsive, effective and well led service. There is evidenced need for the service in the UK. We would like to support people who are living with these conditions. We have staff availability to take on packages at short notice. Our service is tailored in a way that it will address all the five key lines of inquiry effectively. The registered manager has transferable skills, qualifications, training, and experience which is a strength essential for the day-to-day management of the regulated activity.


Frequently Asked Questions about Robins Care

What Type of Services does Robins Care offer?

Robins Care offers Home Care.

How many Carers does Robins Care employ?

Robins Care employs 5 carers.