7 am to 10 pm Monday - Sunday
The minimum visit is 1 hour
1 hour £38.00
45 minutes £34.00
30 minutes £34.00
Please contact us to discuss so that we can match your needs to our services
Guardian Angel Carers York has a Review Score of 9.9 (9.926) out of 10, based on 25 reviews in the last 2 years. Over all time Guardian Angel Carers York has 25 reviews.
Review from Catherine R (Wife of Client) published on 13 March 2025
Submitted via Website •
Report
Reply from AJ Jane, Business Owner at Guardian Angel Carers York
Thank you so much for this lovely review. Getting to know your husband was an absolute joy. His stories and amusing anecdotes always made our CareAngels chuckle! From visiting for a couple of hours each week through to short term live-in care, supporting and assisting you and your family during a difficult time was a privilege.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from D S (Niece of Client) published on 13 March 2025
Submitted via Website •
Report
Reply from AJ Jane, Business Owner at Guardian Angel Carers York
Thank you so much for your kind review. Your Aunt is an absolute delight to visit, whether that's in her own home or visiting her when she was in hospital. Her resilience and ability to adapt to her changing situation is admirable. Her cheeky smile and sense of humour mean we always leave with a smile!
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Tony C (Son of Client) published on 13 March 2025
Submitted via Website •
Report
Reply from AJ Jane, Business Owner at Guardian Angel Carers York
Thank you so much for your review. All of our CareAngels absolutely loved spending time with your mum. Such an independent, determined lady who inspired us all! She's missed by everyone already.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Roger T (Son of Client) published on 12 March 2025
Submitted via Website •
Report
Reply from AJ Jane, Business Owner at Guardian Angel Carers York
Thanks for the positive feedback! All of our CareAngels love visiting your Mother. Along with her contagious smile, her stories, poems and piano playing keep us all in awe!
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Jane J (Daughter of Client) published on 13 January 2025
Submitted via Website •
Report
Reply from AJ Jane, Business Owner at Guardian Angel Carers York
Hi Jane, thank you so much for your wonderful review. Your mum's sharp wit and relaxed attitude means that our CareAngels have all loved visiting her. Her lessons in the use of an Aga and how to touch our toes have also been gratefully received! Our Live-in CareAngels tell us that your mum and yourself have made them feel part of the family. Thank you.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Kate W (Daughter of Client) published on 8 January 2025
Submitted via Website •
Report
Reply from AJ Jane, Business Owner at Guardian Angel Carers York
Thank you so much for this review. All of our CareAngels love visiting your parents. Your father's charm has us all feeling wonderful! Your mum's quiet and friendly demeanour makes our visits an absolute pleasure.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from C D (Next of Kin) published on 8 January 2025
Submitted via Website •
Report
Reply from AJ Jane, Business Owner at Guardian Angel Carers York
Thank you so much for your glowing review. We're so pleased that our care and support have given your family the reassurance that your mum is being cared for professionally and with a person-centred approach. We look forward to continuing to care for her as her journey continues.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Kate R (Daughter of Client) published on 4 December 2024
Submitted via Website •
Report
Reply from AJ Jane, Business Owner at Guardian Angel Carers York
Thank you so much for your kind words. It has been an absolute pleasure visiting your mum and getting to know her. We are delighted that this is giving you and your sister peace of mind and glad that you find the notes and review structure helpful.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Katy D (Daughter of Client) published on 11 October 2024
Submitted via Website •
Report
Reply from AJ Jane, Business Owner at Guardian Angel Carers York
Many thanks for your kind comments. It was a pleasure to be able to support Mum at a time when she was recovering from her operation. As a team, we find it very rewarding to be able to help someone get back on their feet after being in hospital, for whatever reason and be able to offer that reassurance to caring families like yourselves. Please give Mum our very best wishes.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Bev R (Daughter of Client) published on 19 September 2024
Submitted via Website •
Report
Reply from Debbie Burchall, Business Owner at Guardian Angel Carers York
Thank you for such a heartfelt review. It was a pleasure visiting your mum and she is still missed by us all.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Claire M (Daughter of Client) published on 12 September 2024
Submitted via Website •
Report
Reply from AJ Jane, Business Owner at Guardian Angel Carers York
Thank you for the lovely review. We know how important it is for family members to be able to read our notes in real-time and see how their loved ones are feeling and what activities they are undertaking on a daily basis. It is always our pleasure to visit your mum, she has a dry sense of humour, that always brightens our day. Maintaining her independence, and allowing her to remain at home is what we pride ourselves on. Thank you for allowing us to be part of your mum's journey.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from A H (Son of Client) published on 11 September 2024
Submitted via Website •
Report
Reply from AJ Jane, Business Owner at Guardian Angel Carers York
Thank you for such a heartfelt review. We have loved being part of your parents' journey. From meal preparation a couple of times per week, through to offering dignified personal care and now a completely tailored live-in CareAngel. Knowing your parents can remain independently in their home makes us feel proud of what we do.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from H W (Daughter of Client) published on 11 September 2024
Submitted via Website •
Report
Reply from AJ Jane, Business Owner at Guardian Angel Carers York
Thank you so much for your kind words. It's always an absolute pleasure visiting your Mum. Our CareAngels often tell us that seeing her is an absolute delight as she's always interested in their lives. Thank you for allowing us to be part of her life.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from P H (Client) published on 5 September 2024
Submitted via Website •
Report
Reply from AJ Jane, Business Owner at Guardian Angel Carers York
Thank you for your kind review. We absolutely love visiting your Aunty, and assisting her to live independently at home at the age of 99! When we arranged to take her to York Minster and meet the Chaplain, seeing the delight on her face was incredible! Thank you for allowing us to help your Aunt revisit the places and memories she holds so dear.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Carol C (Daughter of Client) published on 3 September 2024
Submitted via Website •
Report
Reply from Debbie Burchall, Business Owner at Guardian Angel Carers York
Thank you for a lovely review. All the team enjoy visiting your mum and getting to know the family.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from C F (Client) published on 26 February 2024
Submitted via Postal Card •
Report
Reply from AJ Jane, Business Owner at Guardian Angel Carers York
Hi, thank you so much for this review. We're so pleased the care we provided was helpful in your return to full independence.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Thomas C (Husband of Client) published on 7 February 2024
Submitted via Postal Card •
Report
Reply from AJ Jane, Business Owner at Guardian Angel Carers York
Thank you so much for this review. We all loved spending time with your wife and getting to know you both.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from G H (Client) published on 23 January 2024
Submitted via Postal Card •
Report
Reply from AJ Jane, Business Owner at Guardian Angel Carers York
We're so pleased you are finding our assistance helpful and of a high standard. Our aims for excellence are being achieved!
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Paula P (Client) published on 9 January 2024
Submitted via Postal Card •
Report
Reply from AJ Jane, Business Owner at Guardian Angel Carers York
Thank you so much, that's a lovely recommendation. We all love visiting you.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Sharon O (Client) published on 3 January 2024
Submitted via Postal Card •
Report
Reply from Debbie Burchall, Business Owner at Guardian Angel Carers York
Thank you for your lovely words, it has been a pleasure to visit you, especially taking you to church which I know you enjoy.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.9 (9.926) out of 10 for Guardian Angel Carers York is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.926 for Guardian Angel Carers York is calculated as follows: ( (138 Excellents x 5) + (11 Goods x 4) ) ÷ 149 Ratings = 4.926
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Guardian Angel Carers York is based on 25 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportLoading
Loading events
Job Title: Business Owner
Joined: 2022
Having been a financial adviser for over 20 years and running a successful practice for the past 10 years, I wanted a change of direction. I found during my meetings with my clients that care and how they would be cared for in the future was an issue that concerned many, not just for themselves but also for their own parents and grandparents. This desire to help people fulfil their dreams and manage their concerns led me to the decision to start a care business.
I wanted to be part of a franchise to ensure I could tap into the years of experience in running a care business, so looked for a company with strong values that matched mine, and Guardian Angel Carers fit the bill.
Job Title: Business Owner
Joined: 2022
Having returned from 15 years living in Australia, I was fortunate enough to secure a role as a Support Worker for Mencap. This has allowed me to realise my desire to provide a positive difference in the lives of those with care needs.
During my conversations with North Yorkshire residents, I found that a very real concern for many of the ageing community is the lack of professional, compassionate in-home care providers in the area.
When the opportunity arose to purchase a Guardian Angel Carer’s Franchise, covering York and the surrounding areas, I jumped at the chance. I have a background in business management and a passion for assisting people to live their best lives. When we looked into the ethos and ethics of Guardian Angel Carers, we knew wholeheartedly this was the Franchisor for us!
Job Title: Registered Care Manager
Joined: 2022
Having moved to Easingwold 12 years ago, I consider myself a local resident of this lively, bustling market town that has a strong focus on supporting all who live here.
Drawing on my years of experience working in social care, and running a domiciliary care business in the town, enabled me to develop positive partnerships with individuals and organisations towards a shared goal of well-being for all. In the past decade, I have invested in my own professional development to ensure I can train and support colleagues to be the best carers they can, be and to be carers who work with clients, putting them at the heart of all they do. Undertaking a master’s degree in Dementia Studies at the University of Hull is my current project and one that has enabled me to really explore the dementia journey for carers, clients and their loved ones.
I have seen, first-hand, an ever-growing need for more and more responsive, compassionate, client-centred care across our county. Naturally, I was thrilled to hear that Guardian Angel Carers, while based in Easingwold, has made the commitment to provide robust support services to an area extending widely from York to Thirsk and our rural communities beyond.
The values of the company and the vision of its owners, Debbie and AJ, reassure me that this new service is going to make a hugely beneficial difference to people, and I am excited to be part of it.
Job Title: Care Supervisor
Joined: 2023
I chose to work in care because I wanted to make a difference for other people. I’ve always said you cannot teach someone to care, it is something that is either in you or it is not, I strongly believe everyone should be treated with the utmost respect in a person-centred way. I always treat people as I would want someone to treat me or a member of my family.
Job Title: CareAngel
Joined: 2023
I wanted to be a carer because I’ve always loved to help people and believe everyone should have access to the best quality care that someone can offer. Being able to make a difference in someone’s day is really important to me; even just a simple smile and a kind word can do so much if someone’s having a bad day.
I believe the most important qualities in a carer are compassion, kindness and understanding.
Job Title: CareAngel
Joined: 2024
I have cared for several members of my family over the past 10 years and wanted to take forward my experiences of that to provide excellent support for those needing it.
Job Title: CareAngel
Joined: 2024
I have always been a caring and thoughtful person. I decided to change career following the 2019 pandemic. I have three years of experience as a care professional and I find the work enjoyable and rewarding.
Job Title: CareAngel
Joined: 2024
I first became a carer so that I could help people. I soon fell in love with the job and love getting to know clients and doing my best to make their lives as joy-filled and easy as possible!
Job Title: CareAngel
Joined: 2023
I am currently doing an integrated masters in social work & therefore I am eager to learn in a similar sector of health and social care. I have a passion and drive to make a positive difference to individuals lives around me.
Job Title: CareAngel
Joined: 2023
I enjoy meeting people and have a caring nature. I wanted to help people
Job Title: CareAngel
Joined: 2024
I chose to become a carer because I like helping and caring for others. Caring for my Grandad helped me realise that this is what I wanted to do as a career.
Job Title: NightAngel
Joined: 2024
I became a carer because I used to care for my mother when I was younger so I grew up trying to help people so took that through to my adult life too
Job Title: CareAngel
Joined: 2024
I enjoy knowing I have helped someone in their day-to-day lives.
Job Title: CareAngel
Joined: 2024
I love to take care of older people, it brings me joy. Moreover, it is my passion in life.
Job Title: Live-in CareAngel
Joined: 2024
Nicola lives in France and flies over to the UK to provide live-in care to our clients. Whether that be a few weeks to assist with convalescence or long-term care as a comforting alternative to moving into a care home.
Job Title: CareAngel
Joined: 2024
I enjoy knowing I have helped someone in their day-to-day life as it makes me feel warm. It is something I consider will be my career going forward.
Job Title: CareAngel
Joined: 2024
I like to feel that I have done something useful and helped those in my community.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Guardian Angel Carers York to verify any information. View our terms and conditions. Guardian Angel Carers York has a Platinum Service – more info.