Caresify UK

16 Woburn Place, London WC1H 0AF
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9.2 5 Reviews
  • Caresify UK, London
Caresify UK's mission is to provide highly exceptional home care to individuals within the community.

Based opposite Euston railway station, they have a range of care workers who can help with a range of services including live in care, respite care, domiciliary care, companionship care, light house cleaning, dementia care and palliative care.

This service was registered by CQC on 25 October 2022.

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Care Provided by Caresify UK

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Caresify UK
  • Person in charge
  • Antonia Gardeli (Registered Manager)

Funding & Fees Guide for Caresify UK

  • Prices

  • £21.00 per hour

Caresify UK Reviews (5)

9.2

Caresify UK has a Review Score of 9.2 (9.190) out of 10, based on 5 reviews in the last 2 years. Over all time Caresify UK has 5 reviews.

Overall Experience

  • 4
  • 1
  • 0
  • 0
  • 0

Date Published

5
0
2
5
0

Review from D K (Client) published on 19 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good experience overall. The manager is such a warm kind hearted person and was always available when we needed her. Very good carers especially one certain staff member. Thank you very much for your services.

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Review from E A (Client) published on 10 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have recently been diagnosed with some back problems and arthritis that left me in bed for a couple of months. I was feeling helpless and couldn’t do any of my daily activities. I contacted Caresify initially as I needed someone to escort me on my doctor's appointments and pick up my medication. Not
only that but my lovely carers have helped me with all house cleaning and shopping. All my carers and the manager have been so helpful and treated me with respect. Honestly I couldn’t recommend them enough. Not only did they take me through endless night waits on A&E, but with them being one phone call away and their support I managed to return to work and continue my life as before. Although the pain does not go away the right care makes such a difference in your mental health and emotional support.

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Review from Shona F (Uncle of Client) published on 9 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Caresify is truly outstanding when it comes to providing home care services. Right from the start, I could sense their dedication to being professional and empathetic. The caregivers weren't just highly skilled; they genuinely cared about my niece's well-being. What sets Caresify apart is their personal
touch - they pay attention to individual needs and communicate openly, creating a bond of trust. I'm definitely going to recommend them to others based on my positive experience.

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Review from T H (Son of Client) published on 6 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother and I have been very happy with the service provided by Caresify and the manager - she has been very supportive, caring and understanding and is always readily approachable to deal with any queries or requests in a timely manner - her communication is clear and instantaneous, which is very
reassuring. She has always tried and continues to cater to my mother's specific needs. Thank you to the manager.

Reply from Julia Majka-Bessas, Nominated Individual, Registered Manager at Caresify UK

Thank you for your review; your feedback will help us serve your mother and family better.


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Review from Sabrina S (Granddaughter of Client) published on 25 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Caresify are great in so many ways. They are on call and allow me to be flexible with the care I need for my grandmother. Although it took some initial discussions recently on how I need to operate (with flexibility) both the manager and director have finally understood that the care help we require
is out of my control and I cannot always plan ahead which I know is their preference.
However, moving forward, they have now understood and work very closely in trying to support me and the family as best they can and as quickly as they can which really alleviates the stress.
The carers have, for the most part, been really great, bar a couple of exceptions and lateness but when this is fed back to them they use this feedback and don’t provide the same people again.
Just one small improvement would be to always make sure invoices are correct, by checking timings are accurate and names are always presented with the client, before issuing an invoice.
Overall, I am really happy with their service.

Reply from Julia Majka-Bessas, Nominated Individual, Registered Manager at Caresify UK

Thank you for your review, your feedback will help us serve you better.


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Current Review Score: 9.2 (9.190)

Overview of Review Score

The Review Score of 9.2 (9.190) out of 10 for Caresify UK is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.690 for Caresify UK is calculated as follows: ( (20 Excellents x 5) + (9 Goods x 4) ) ÷ 29 Ratings = 4.69

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Caresify UK is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (1)

Antonia

Antonia Gardeli

Job Title: Register Care Manager

Joined: 2024

Antonia is a skilled professional with over 8 years of experience in the healthcare sector. She holds a Master's in rehabilitation of chronic diseases and restoration of sports injuries as well as a phlebotomy degree and teaching qualification. A very enthusiastic individual always keen to learn and educate others in care matters. A caring and committed individuals always at the disposal of our clients their families and our care assistants.


Frequently Asked Questions about Caresify UK

What Type of Services does Caresify UK offer?

Caresify UK offers Home Care.

How many Carers does Caresify UK employ?

Caresify UK employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caresify UK to verify any information. View our terms and conditions. Caresify UK has an Enhanced Service – more info.