Purple Lilac Healthcare

Fairways House, Alpha Business Park, Mount Pleasant Road, Southampton SO14 0QB
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8.0 1 Review
  • Purple Lilac Healthcare, Southampton
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Care Provided by Purple Lilac Healthcare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Domestic Services / Home Help
  • Older Person Care
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • Purple Lilac Healthcare Ltd
  • Person in charge
  • Violet Chatindo (Manager)
Are you the Owner/Manager of Purple Lilac Healthcare? View your Advertising Options

Purple Lilac Healthcare Reviews (1)

8.0

Purple Lilac Healthcare has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Purple Lilac Healthcare has 1 review.

Overall Experience

  • 1
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  • 0
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Date Published

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Review from L M (Daughter of Client) published on 7 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Purple Lilac Healthcare have been looking after both my mum and dad for 6 months now and I have nothing but praise for each and every one of their ladies. Having had a bad experience with a less than satisfactory care company I have no words to express how relieved myself and my family now feel knowing
that Mum and Dad are happy with their care. Purple Lilac go over and above, they respect my parents' dignity, show professionalism at all times and have built a rapport to allow all to have a good ole laugh now and again. I could not recommend more.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Purple Lilac Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Purple Lilac Healthcare is calculated as follows: ( (5 Excellents x 5) ) ÷ 5 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Purple Lilac Healthcare is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Nov 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Purple Lilac Healthcare

What Type of Services does Purple Lilac Healthcare offer?

Purple Lilac Healthcare offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Purple Lilac Healthcare to verify any information. View our terms and conditions. Purple Lilac Healthcare has a Basic Service – more info.