Gleamlite Services

Suite 15, Enterprise House, Carlton Road, Worksop S81 7QF
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9.9 11 Reviews
  • Gleamlite Services, Worksop
Gleamlite Services' tailored home care services support individuals to remain independent in the comfort of their own home, without compromising on the quality of their care. The team is committed to supporting vulnerable adults to optimise their independence and wellbeing.

Care services are completely person-centred, and the team offers flexible support that promotes choice and control. This is reflected in their core values.

Gleamlite Services is owned by dedicated registered nurses/managers with 30 years of collective experience in the Health and Social Care sector. The team is compassionate, dedicated, experienced, sensitive to your feelings and is trained to ensure that you or your loved ones are treated with the utmost respect.

With consent Gleamlite Services is able to provide a free Family App. This enables loved ones to easily keep up to date with the care provided at the tap of a button. Families often have such a huge part to play in their loved ones’ wellbeing and deserve to know what’s happening, the family app will allow you to see in real time.

Homecare with Gleamlite Services can be anything from a 30-minute visit to 24 hours live-in care.

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Care Provided by Gleamlite Services

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Gleamlite Services Ltd
  • Person in charge
  • Grace Bandawa (Manager)

Funding & Fees Guide for Gleamlite Services

  • Prices

  • • Our support is bespoke to the individual seeking care so the fee would be based on an obligation-free consultation.
    • Fees dependent on location, complexity of needs and duration. Please contact us to discuss fees and pricing.

Gleamlite Services Reviews (11)

9.9

Gleamlite Services has a Review Score of 9.9 (9.877) out of 10, based on 11 reviews in the last 2 years. Over all time Gleamlite Services has 11 reviews.

Overall Experience

  • 9
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Date Published

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Review from D R (Daughter of Client) published on 9 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased, well-manored carers. Very caring towards our mam. Good with washing and helping with our mam's needs. Friendly with all family.

Reply from Grace Bandawa, Registered Manager at Gleamlite Services

We value your feedback. Thank you so much for taking the time to review our service.


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Review from J F (Daughter of Client) published on 13 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers are always polite and considerate towards my dad. They make sure to ask him how he is and if they can do anything over and above cleaning and caring for him.

Reply from grace bandawa, Registered Manager at Gleamlite Services

We value your feedback. Thank you so much for taking the time to review our service.


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Review from J K (Client) assisted by family/friend published on 13 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Found all the carers satisfactory.

Reply from grace bandawa, Registered Manager at Gleamlite Services

Thank you so much for taking the time to review our service.


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Review from Paul N (Son of Client) published on 16 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really easy to work with. Highly professional and reliable. The girls who came to us were always so nice. Very well-selected staff.
The management team are also very pleasant and makes the best effort to provide for our needs. They are also good at asking for feedback as to how things are going and
keep us informed of any changes.

Reply from grace bandawa, Registered Manager at Gleamlite Services

Thank you so much for taking the time to review our service and for providing such a great rating! Our Care Workers embody our values of dignity, passion, inclusion, integrity, and quality and are trained for excellence in care. It was our privilege to have cared for your Mum. I'll be sure to pass on the feedback.


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Review from Kay N (Client) published on 16 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I only wish Gleamlite had been operating when I first had home care ten years ago. They are the very best care company I've had. Well done Gleamlite Service, thank you for your great carers.

Reply from grace bandawa, Registered Manager at Gleamlite Services

Thank you for such a great rating! We are delighted to hear that you are pleased and having a positive experience using our service. I will pass the lovely feedback on to all the carers.


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Review from Tony D (Son of Client) published on 11 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Super happy with care given to my mother by Gleamlite, more importantly she’s happy too! Found all the staff extremely helpful and very pleasant indeed. Management are extremely friendly, totally responsive and flexible. I find them a joy to deal with.

Reply from Grace Bandawa, Registered Manager at Gleamlite Services

Thank you so much for taking the time to review. We appreciate your five-star review! Our care staff works incredibly hard to deliver the high-quality staff our customers deserve, and it's great to see it being recognised. I'll be sure to pass on the feedback.


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Review from Marie G (Partner of Client) published on 11 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely amazing service, I cannot recommend them enough! Always on time, professional, friendly, always get the job done, nothing is too much, always make you feel comfortable, just all around amazing service.

Reply from Grace Bandawa, Registered Manager at Gleamlite Services

Thank you so much for taking the time to review our service and for providing such a great rating! We will continue to work as hard as we can to provide high-quality care for our customers.


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Review from P R (Husband of Client) published on 25 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Throughout most of 2023, the staff of Gleamlite services looked after my wife in the mornings with tender care and attention. They were very friendly and always seemed to be happy and smiling. It was a pleasure for my wife and myself to see them.
They were prompt timekeepers and very reliable.
I
would have no hesitation in recommending them to anyone.
My sincere thanks to everyone at Gleamlite for all the support you gave us during the time you spent with us.

Reply from grace bandawa, Registered Manager at Gleamlite Services

Thank you so much for taking the time to review our service and for providing such a great rating!It was a pleasure and staff enjoyed providing support for your wife.Our staff works incredibly hard to deliver the high-quality care that customers deserve and it's great to see it being recognised. Reading reviews like this is why we do what we do.


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Review from C D (Granddaughter of Client) published on 25 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All carers at Gleamlite and the management have all been brilliant with my nan, they are friendly and treat her with respect. They always introduce who they are and always tell my nan what they are going to do and always ask for her input. Before leaving they always ask if there is anything else.

Reply from grace bandawa, Registered Manager at Gleamlite Services

Thank you for such a great rating!We are so pleased that your nan is receiving a positive experience using our service.Our staff embody our values passion, dignity, integrity, equality and are trained for excellence in care.We will continue to do our utmost to provide outstanding care.


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Review from Graham S (Son of Client) published on 25 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my late father and presently to my mother has been excellent and due to them having dementia it has been a very challenging task but all the difficulties have been dealt with very professionally. Considering the country seems to be in a very challenging time of finding staff for any
company Gleamlite appears to have this well under control and we have had excellent service, keep up the good work.

Reply from grace bandawa, Registered Manager at Gleamlite Services

Thank you so much for taking the time to review our service and for providing such a great rating!Our team always go the extra mile for our customers, we rise to the challenge and strive to exceed expectations.We are so pleased that you found us to be highly professional. As a team, we are absolutely delighted to read your review.Its been lovely to care for your parents and have some great stories to share. We will continue to do our utmost to provide outstanding care for your mother.


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Review from Richard B (Son of Client) published on 24 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

For the past 14 months, our family have been very pleased with the service our father receives from Gleamlite. The help and attention the carers give is excellent. Would recommend it to anybody requiring support for a family member.

Reply from grace bandawa, Registered Manager at Gleamlite Services

Thank you for such a great rating!We are so happy that you are pleased with the service that is provided for your father.We are committed to the delivery of person-centred, flexible support that promotes choice and control. Positive feedback like this encourages our staff to continue to do the best they can.


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Current Review Score: 9.9 (9.877)

Overview of Review Score

The Review Score of 9.9 (9.877) out of 10 for Gleamlite Services is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.877 for Gleamlite Services is calculated as follows: ( (57 Excellents x 5) + (8 Goods x 4) ) ÷ 65 Ratings = 4.877

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Gleamlite Services is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (1)

Grace

Grace Bandawa

Job Title: Director - Registered Manager

Joined: 2022

Grace has vast experience in the Health Care Sector for over 22 years, starting her career as a care worker in a nursing home in 2002 and moving on to work for Sheffield Health and Social Care. Whilst raising a family, Grace showed great determination and acquired a Bachelor of Medical Science in Nursing.


From 2010, Grace joined South-West Yorkshire Partnership NHS Foundation where she initially worked as a Qualified Nurse. During that period Grace gained extensive experience supporting people with a range of different health conditions, including mental health, learning disabilities acute, enduring, complex, and challenging mental health problems.


Grace has strong 'people' and observational skills, and experience in assessing an individual's care and support needs. Grace has the ability to build effective working relationships with clients, their families, staff, and other professionals.


Grace has completed various trainings including Mentorship, Clinical Risk, and Clinical supervision. Crucial conversation and Magnificent 7 management leadership.
Grace progressed her career and was promoted to different roles such as ward sister and deputy team manager.


Being an ambitious, committed individual, Grace was appointed a Clinical Ward Manager in the acute ward. Grace moved to work in the community for the Intensive Home-Based Treatment Team (gatekeeping for hospital admission). Having worked for inpatient wards and in the community setting. Grace has a greater insight into the demands of beds.


In these roles, Grace gained extensive knowledge in day-to-day management and ensured that team resources were deployed appropriately to meet the demands of the service. Grace focused on quality assurance, compliance, and operational management. Grace ensured that appropriate management arrangements were in place to minimise risk including clinical risk and health and safety of staff, service users and others. Grace has experience in recruitment, HR and system investigations, monitoring staff’ conduct, and performance and promoting staff wellbeing.


As the Director - Registered Manager, Grace’s founding vision is to provide the highest quality care and support to people who live independently within their homes/communities and be positively involved in their lives using the least restrictive option.


Frequently Asked Questions about Gleamlite Services

What Type of Services does Gleamlite Services offer?

Gleamlite Services offers Home Care.

How many Carers does Gleamlite Services employ?

Gleamlite Services employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Gleamlite Services to verify any information. View our terms and conditions. Gleamlite Services has a Platinum Service – more info.