Tetraco

172 Dadswood, Harlow CM20 1JQ
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8.0 1 Review
  • Tetraco, Harlow
Tetraco Care Agency provides adult social care services and home care support to the elderly and vulnerable adults as well as semi-independent living services for vulnerable young adults 18-25 years.

Services include personal care and assistance, meal preparation and diet planning, professional medication management, transportation and errands, companionship and domestic duties.

Tetraco Care Agency provides care with dignity and compassion.

The team aims to support and provide respite services to people who have just been discharged from hospital and staff can provide short term, live in services.

Tetraco has a multidisciplinary team of highly trained professionals who have a wealth of experience and work together in a collaborative manner.

Care Provided by Tetraco

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Tetraco Ltd
  • Person in charge
  • Aghare Rachael Okorotete (Manager)

Funding & Fees Guide for Tetraco

  • Prices
  • From £25.00 Per hour


  • Negiotiable depending on the level of service to be provided.


8.0

Tetraco has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Tetraco has 1 review.

Overall Experience

  • 1
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

The carers from Tetraco have been professional, kind, thorough and personal. Every visit is no problem. Have gone out of their way to provide a service for my mother-in-law. Easy to access concise notes. An excellent new care agency.

Reply from Aghare Rachael Okorotete, Care Manager at Tetraco

Many thanks for choosing Tetraco Care Agency to care for your mother-in-law, we are passionate and value our clients, we care like family.
Thanks for the review.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Tetraco is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Tetraco is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Tetraco is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (4)

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Damilola Aremola

Job Title: Assistant Care Manager

Joined: 2022

I am a Senior Social Worker and an Improved Mental Health Professional (AMHP).


Aghare Rachael

Aghare Rachael Okorotete

Job Title: Registered Care Manager

Joined: 2022

Responsible for the day-to-day administration of the service
Ensuring the health and safety of Clients and staff
Allocate resources and monitor the performance of staff to deliver quality care.


Managing all aspects of staff to ensure adequate training is delivered, and providing sound leadership to ensure staff understand their responsibilities towards clients.


Pamela

Pamela Kaku

Job Title: Clinical Lead/Staff Support Manager

Joined: 2022

B.Sc. Adult Nursing, BS.C Sociology and Anthropology, Business Analyst.


Specialist in A&E Service, Palliative and Respite Care including all adult clinical care.


Responsible for the day-to-day monitoring of care activities for clients to ensure seamless provision of services.


Initial and ongoing assessment of clients' packages, health and safety and well-being.


Marching of Carers to clients to enable personalized care to be delivered.


Providing personal care and monitoring the provision of care by Carers.


Clients/Family and friends facing responsibilities.


Mary

Mary Graham

Job Title: Care Worker

Joined: 2024

- BSc in Business Administration
- MSc in Management
- Care and Mental Health Support Worker


Responsible for providing support to adults with a wide range of diverse needs, which may include learning disabilities and autism. My role involves assisting individuals in achieving their goals through various means, such as managing medication, shopping, addressing health needs, and promoting personal hygiene.


In charge of coordinating, monitoring, and reviewing care plans for all assigned clients, ensuring the provision of compassionate and empathetic support to individuals with mental health conditions.


Responsible for placing utmost importance on safeguarding vulnerable individuals and promptly reporting any instances of witnessed or known abuse.


I provide assistance to individuals with their personal care needs as outlined in their care and support plan. I adopt a person-centred approach, ensuring the least intrusive method is used. This includes aiding individuals in their morning and evening routines, such as assisting with getting up, washing, bathing, and showering.


Frequently Asked Questions about Tetraco

What Type of Services does Tetraco offer?

Tetraco offers Home Care.

How many Carers does Tetraco employ?

Tetraco employs 5 carers.