Honest Senior Care Ltd

Office 10, Station House Business Centre, 12 Station Road, Kenilworth CV8 1JJ
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9.5 6 Reviews
  • Honest Senior Care Ltd, Kenilworth
Honest Senior Care is a family-run, Kenilworth-based domiciliary care service, offering ranging support to individuals, couples and families in their own home. Putting independence, respect and honesty at the very forefront of their person-centred care.

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Care Provided by Honest Senior Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Respite cover
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Honest Senior Care Ltd
  • Person in charge
  • Amy Legg (Care Director)

Funding & Fees Guide for Honest Senior Care Ltd

  • Prices

  • Exceptional homecare from £31.00 hourly.

Honest Senior Care Ltd Reviews (6)

9.5

Honest Senior Care Ltd has a Review Score of 9.5 (9.461) out of 10, based on 6 reviews in the last 2 years. Over all time Honest Senior Care Ltd has 6 reviews.

Overall Experience

  • 5
  • 1
  • 0
  • 0
  • 0

Date Published

6
2
6
6
0

Review from Barbara B (Wife of Client) published on 6 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The service that has been given to looking after my husband has been good. The staff are always efficient and are respectful and very helpful which means a lot to both him and me. I have found that they will listen to any concerns I have with my husband's deterioration in health are often able to offer
suggestions that are helpful in my caring for him. All in all, we are happy with the team and look forward to a lasting relationship with your company.

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Review from S C (Wife of Client) published on 3 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have used Honest Senior Care for visiting care, respite care and now live-in care for my husband with Parkinson's and Dementia. All of the team are absolutely fantastic with my husband. They are all kind, caring, compassionate and friendly. He cherishes his time with each of the carers that he sees,
as well as his live-in carer. I would highly recommend honest senior care to anyone who is looking for a care company that genuinely cares about the people they care for, as well as their staff.

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Review from Colin M (Husband of Client) published on 13 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Honest Care's weekly visit provided invaluable respite for me as my wife's Alzheimer's condition progressed and the carers also gave me really helpful practical advice about caring for her. She engaged with them and I was able to get out of the house and know she was safe. In the last couple of months,
her condition rapidly deteriorated and I needed additional support which Honest Senior Care provided very quickly and I was so grateful for the support during a very difficult time leading up to my wife moving into a nursing home.

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Review from N L (Granddaughter of Client) published on 12 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since we have been working with Honest Care they have been kind and understanding, always available and supportive. My grandmother really engages with and enjoys the visits from the carers and often mentions how wonderful they are. It has made a difficult situation much easier to cope with.

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Review from Dean R (Son of Client) published on 11 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent communication and attention to detail. Staff were pleasant and conversed with my father on a regular basis, I would have no problem in recommending them going forward. He was treated with dignity and respect.

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Review from Robin H (Son of Client) published on 9 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 97-year-old mother had been living with my wife and me for 18 years since my father died. As she became more frail we struggled to take care of her daily needs. Because she also had Alzheimer's we felt a nursing home would be stressful for her. Choosing Honest Senior Care was the perfect option.
The team were marvellous with my Mum, they treated her professionally but with kindness and compassion. They made a difficult and stressful time so much easier. We will always be grateful to them. We hope this review will help other people make the right choice for their loved ones when the time comes, within a very short time of getting to know the team we knew we had chosen correctly. They adapted to our requirements and were helpful and flexible as the situation changed. Thanks to the manager and all his staff.

Reply from Andrew Legg, Director at Honest Senior Care Ltd

Thank you for your review, What a wonderful way for us to start to week by reading this.


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Current Review Score: 9.5 (9.461)

Overview of Review Score

The Review Score of 9.5 (9.461) out of 10 for Honest Senior Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.861 for Honest Senior Care Ltd is calculated as follows: ( (31 Excellents x 5) + (5 Goods x 4) ) ÷ 36 Ratings = 4.861

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Honest Senior Care Ltd is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Nov 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (2)

Amy

Amy Legg

Job Title: Director & Registered manager

Joined: 2022

I have over 17 years of experience working in care, having started as a care support worker for disabled children and adults, inspired by loving the care and support that I gave to my little brother who has a diagnosis of Autism. I then moved into domiciliary care which complemented the years that I was studying for my Psychology degree, and I absolutely loved it - the rest is history! I am so passionate about care being much more than just a checklist; people are always at the heart of everything that we do. Every single person matters whether you’re our client or our staff member, we will always care about you and what makes you who you are.


Andrew

Andrew Legg

Job Title: Director

Joined: 2022

After gaining a business management degree I went into the logistics field working for large corporate distribution companies, culminating in senior management roles managing distribution centres. Feeling unfulfilled in the role, a desire for something new leads me to want to make a real difference in people’s lives - now Honest Senior Care takes centre stage! We have a real passion and focus for building something which has people at the forefront of everything we do, moving away from a corporate model and building a family, people-focused environment, providing industry-leading care and support to our clients and their families.


Frequently Asked Questions about Honest Senior Care Ltd

What Type of Services does Honest Senior Care Ltd offer?

Honest Senior Care Ltd offers Home Care.

How many Carers does Honest Senior Care Ltd employ?

Honest Senior Care Ltd employs 6 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Honest Senior Care Ltd to verify any information. View our terms and conditions. Honest Senior Care Ltd has a Platinum Service – more info.