B & H Care

First Floor 32 Queen Street, Ipswich IP1 1SS
Submit a Review
8.0 1 Review
  • B & H Care, Ipswich
Other Home Care Providers you may be interested in:
Member Logo
Home Care Providers belonging to QV Care Services Ltd
QV Care Services Ltd
Show B & H Care on the Map

Care Provided by B & H Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • B & H Care Ltd
  • Person in charge
  • Hazel Stonya (Manager)
Are you the Owner/Manager of B & H Care? View your Advertising Options

B & H Care Reviews (1)

8.0

B & H Care has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time B & H Care has 1 review.

Overall Experience

  • 1
  • 0
  • 0
  • 0
  • 0

Date Published

1
1
1
1
0

Review from Pamela W (Wife of Client) published on 28 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband required full time care for 18 months.
B & H care were absolutely amazing. The carers were all wonderful people who went above and beyond their duties, in fact we were so fond of them they became like our friends.
They always made sure my husband never lost his dignity. They were always
happy and just truly exceptional people who made my husband feel safe and comfortable.
The admin team were also unbelievably supportive, so helpful at all times.
Extremely accommodating to my husbands changing needs.
I would 100 percent recommend this wonderful home care company as a family we truly can't
thank you enough for all that you all did for my husband to make his and my life so much easier and for always being there on the other end of the phone.
Thank you so much, we won't forget any of your staff and the kindness that my husband and myself were given.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for B & H Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for B & H Care is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for B & H Care is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Jun 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about B & H Care

What Type of Services does B & H Care offer?

B & H Care offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact B & H Care to verify any information. View our terms and conditions. B & H Care has a Basic Service – more info.