Kulera Care Ltd

3 Parsons Close, Nether Stowey, Bridgwater TA5 1JS
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9.7 7 Reviews
  • Kulera Care Ltd, Bridgwater
Kulera Care is a family run live-in care agency regulated by the Care Quality Commission (CQC). The agency's commitment lies in handpicking top-tier professional carers tailored to clients' needs. These carers possess the requisite skills, knowledge, and extensive experience, demonstrating a consistent history of delivering high quality, person centred care.

The Kulera Care office staff takes charge of the recruitment and training of carers, conducting thorough background checks and DBS screenings to validate all documentation and references. This alleviates the administrative load from your shoulders, offering you one less concern to contend with.

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Care Provided by Kulera Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Kulera Care Ltd
  • Person in charge
  • Miriam Garnham (Registered Manager)

Funding & Fees Guide for Kulera Care Ltd

  • Prices

  • Starting from £1000/week

  • Our fees are based on a person centred care plan and varies depending on assessment care needs.

Kulera Care Ltd Reviews (7)

9.7

Kulera Care Ltd has a Review Score of 9.7 (9.652) out of 10, based on 7 reviews in the last 2 years. Over all time Kulera Care Ltd has 7 reviews.

Overall Experience

  • 7
  • 0
  • 0
  • 0
  • 0

Date Published

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7
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Review from Mary C (Daughter of Client) published on 13 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has dementia but her carer had a brilliant rapport with her and they were often laughing. Mum became comfortable with receiving help with personal care Kulera is well-run and has good supportive communication with the family and live in carer around changes in Mum's condition. Would totally recommend
Kulera Care.

Reply from Miriam Garnham, Director at Kulera Care Ltd

Thank you for a lovely review, we are glad that you are pleased with the care and services provided. We will pass the positive comments to our carer.


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Review from R F (Daughter of Client) published on 1 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I contacted Kulera Care in May, in a panic on a Saturday because my parents' carer had an injury and they needed help on the Monday. I had already interviewed one of your carers the day before with a view to having her stand in for my parents' current carer when she was on a break. Kulera Care were
kind and reassuring and were amazing at getting everything sorted for the carer to take over on the Monday. They went above and beyond! My parents really got on well with the carer and we were all very pleased with her care for my parents.
I am very happy with the service provided.

Reply from Miriam Garnham, Director at Kulera Care Ltd

Thank you so much for this wonderful review. We are pleased that you are happy with our responsiveness as a team. We will pass the kind words to the dedicated carer, they will appreciate this great feedback.


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Review from Beverley J (Daughter of Client) published on 30 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer is very attentive to my mother's needs from personal care, offering day/night sense of security, making lovely meals and still giving my mother the opportunity to help in the kitchen. Keeping the house very clean and tidy and keeping my mother's mind stimulated with various activities. Overall
we are very happy with the care our mother is receiving and cannot fault the communication between all involved including management no matter what time of day or night, they go above and beyond duty of care.

Reply from Miriam Garnham, Director at Kulera Care Ltd

Thank you so much for your time to give such a lovely review, this is so important to all our team. It has been a pleasure for me and my team to get to know your mum and support her in her own home comforts. We will pass your comments to the carers who are supporting your mum and they will be pleased to know that you are happy with the care provided.


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Review from Margaret A (Client) published on 24 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for arranging my 24-hour care so quickly. My carer had a sympathetic understanding of my health problems which straight away gave me a feeling of security and confidence. She was quiet, unobtrusive, gentle in her manner and quick to assist my needs. Nothing was too much trouble. She was well-organised,
the kitchen was spotless and tidy and she had the initiative to see and do what was needed. She enjoyed being outdoors and nature, playing word games, and having long chats! She has a strong Christian faith and it was good to share thoughts with her. She is a lovely, happy, caring lady. It was a pleasure to have her in my home.

Reply from Miriam Garnham, Director at Kulera Care Ltd

Thank you so much for taking the time to review us. Understanding the needs, beliefs and cultures of our clients makes our service person-centred, which is key and important. We are pleased to know that we were able to achieve this for you. Your feedback is much appreciated and will be shared with your carer and the whole team.


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Review from G J (Son of Client) published on 13 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and support provided for my mum. My mum is very comfortable with her carer and the management are easy to contact and always available if needed. We’re very pleased with everything they do.

Reply from Miriam Garnham, Director at Kulera Care Ltd

Thank you for taking the time to review us, your review is valued and we are pleased that you are happy with our services. It is a pleasure to be of assistance. We will share the feedback with your mum's carer. Best wishes from all our team.


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Review from Gavin W (Son of Client) published on 10 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having met his carer on a couple of occasions when visiting my 97-year-old father in recent months, I am extremely impressed by her in every way.
I'm not the sort of person who routinely writes glowing reviews, but I have to say that she is highly professional and attends in every way to Dad's needs.
She knows how best to handle him in different situations and does so in a friendly, calm and kindly manner. Dad is completely content with the care he's receiving - and, for my part, I have complete confidence that he's receiving the care and attention he needs at his advanced age.

Reply from Miriam Garnham, Director at Kulera Care Ltd

Thank you for taking the time to leave this review. It is very important for our clients to receive quality care in their own home comforts. This is also important to our team and we will share this feedback with your father's carer.


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Review from Jennifer L (Daughter of Client) published on 26 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kulera Care were excellent. Very professional and trustworthy. Dad was very happy with the care that he was given, they provided everything that he needed and more. Kulera Care helped us as a family every step of the way and made Dad’s last year comfortable.

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Current Review Score: 9.7 (9.652)

Overview of Review Score

The Review Score of 9.7 (9.652) out of 10 for Kulera Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.952 for Kulera Care Ltd is calculated as follows: ( (41 Excellents x 5) + (1 Satisfactorys x 3) ) ÷ 42 Ratings = 4.952

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Kulera Care Ltd is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Oct 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Kulera Care Ltd

What Type of Services does Kulera Care Ltd offer?

Kulera Care Ltd offers Home Care.

How many Carers does Kulera Care Ltd employ?

Kulera Care Ltd employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Kulera Care Ltd to verify any information. View our terms and conditions. Kulera Care Ltd has an Enhanced Service – more info.