AAT Quality Care Agency

2 Ninefield Court, Salvington Road, Crawley RH11 8UR
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8.5 2 Reviews
  • AAT Quality Care Agency, Crawley
AAT Quality Care is registered as a home care and supported living providing health care and support workers for adults in their own homes, residential care homes and other health care settings.

Carers are highly experienced and qualified in providing person centred care to clients treating them with respect, dignity, honesty and compassion.

Care staff meet the highest standards at all times to improve the lives of the people they care for.

With their care quality assurance digital platform, clients, family members and management team have access and monitor the care provided, clocking in and out at their comfort.

Care Provided by AAT Quality Care Agency

  • Type of Service
  • Home Care Provider
  • Nursing Agency
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Community Health Visitor
  • Community Nurse
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Healthcare Assistant
  • High Dependency Care, two carers attending
  • ITU Nurse
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Mental Health Nurse
  • Nursing/Care Home Nurse
  • Nutritionist
  • Older Person Care
  • Palliative Care
  • Palliative Care Nurse
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Speech Therapist
  • Support Worker
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • 24 Hour Nurse Care
  • Adult Home Care (18+)
  • Adult Nursing Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Nursing Care (on a contracted hours basis)
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Respite Cover
  • Risk Assessments in the Home

Good to Know

  • Owner
  • AAT Quality Care Agency Ltd
  • Person in charge
  • Mariama Saho (Registered Care Manager)
  • Admission Criteria
    • We provide care service in west Sussex, Surrey, Kent area and Dorset

Funding & Fees Guide for AAT Quality Care Agency

  • Prices
  • Hourly rates starting from £22


  • Prices are variable depending on level of care required. Such as 'Live in Care' or double up care


8.5

AAT Quality Care Agency has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time AAT Quality Care Agency has 2 reviews.

Overall Experience

  • 2
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  • 0
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Date Published

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2
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Overall Experience  Overall Experience 5.0 out of 5

Good quality service providers with a high level of professionalism and empathy. Always there when needed.
Staff are polite, decent and always willing to help.
Will recommend to whosoever needs their services.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

AAT Quality is very helpful, they have been providing me care for the past 6 months, their manager (bless her) will go all the way to make sure that excellent care is provided. They help me with all my day-to-day need, including personal care, medication, meals, appointments, access to the community
and keeping my flat nice and clean, all at a very reasonable rate. I will definitely recommend AAT to anyone looking for care or care for their loved ones, friends and family.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for AAT Quality Care Agency is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for AAT Quality Care Agency is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for AAT Quality Care Agency is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (2)

Anna

Anna Thomas

Job Title: Care Coordinator

Joined: 2022

Works with both patients and Healthcare Professionals to ensure seamless, organised and effective care. Their primary duties include rearranging care plans when problems arise, visiting patients to monitor the care provided and working with the care team to assess the treatment.


- Ensuring that the staff deliver high-quality and personalised care to patients.
- Managing budgets and ensuring the financial effectiveness of medical care settings.
- Recruiting, training and supervising staff and communicating the needs of patients to Medical Staff.
- Ensuring health and safety compliance.
- Liaising with local community organisations and maintaining good relationships with stakeholders.
- Ensuring that all activities such as personal care and medication administration meet the required standards.
- Preparing reports related to the progress of patients.
- Planning and utilising resources and staying updated with the clinical knowledge to ensure that patients receive the best care.


Marie

Marie Saho

Job Title: Registered Care Manager

Joined: 2022

Collaborating with the family of patients, monitoring patient recovery, and helping patients gain access to different health providers as needed.


Working directly with patients to help them improve their quality of life while in our care.


Interact with healthcare providers to facilitate patients’ treatments.


Ensure patients’ treatment requirements are met
Suggest alternative treatment plans when patients’ service requests do not meet medical necessity criteria
Instruct and educate patients on procedures, healthcare provider instructions, and referrals.


Link patients to social services programs and entitlements such as transportation assistance and translation services
Conduct regular follow-ups with patients to evaluate progress, promote continuity of care, and ensure improved health outcomes.


Maintain records of case management activities.


Frequently Asked Questions about AAT Quality Care Agency

What Type of Services does AAT Quality Care Agency offer?

AAT Quality Care Agency offers Home Care & Nursing Care.

How many Carers does AAT Quality Care Agency employ?

AAT Quality Care Agency employs 50 carers.