Address Healthcare

62 Portman Road, Reading RG30 1EA
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8.5 2 Reviews
  • Address Healthcare, Reading
Address Healthcare in Reading provides home care services to people needing support in their own homes.

Home care services include personal care such as assistance washing, dressing, and tasks such as shopping, help with household chores, dementia care, live-in care etc.      

Highly trained staff treat people needing care with dignity and respect.

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Care Provided by Address Healthcare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • High Dependency Care, two carers attending
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Physical Disability
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • Address Enterprise Ltd
  • Person in charge
  • Josephat Karumazondo and Faith Karumazondo (Managers)

Address Healthcare Reviews (2)

8.5

Address Healthcare has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Address Healthcare has 2 reviews.

Overall Experience

  • 2
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Date Published

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Review from P W (Wife of Client) published on 19 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my husband receives from this company is exemplary. Words cannot describe how much they do for him. We have two carers four times a day and they are always very professional and very caring and always happy. They have a laugh and sometimes he sings with them and his dignity is always maintained.
I don't know what we would do without them.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from J P (Daughter of Client) published on 11 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided by this company is premier league. The staff are highly trained, very professional and compassionate whilst providing care to my mother. The ladies attend four times a day and are very attentive, yet have a laugh with my mother on each visit. My mother has a rare neurological disease
(Multiple system atrophy) and we were blessed when this agency took over mum's care last October. The care has enabled mother to stay in her own home whilst over time her health has deteriorated. The staff are as attentive on each visit as they were when they first took over the care package.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Address Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Address Healthcare is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Address Healthcare is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Address Healthcare

What Type of Services does Address Healthcare offer?

Address Healthcare offers Home Care.

How many Carers does Address Healthcare employ?

Address Healthcare employs 2 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Address Healthcare to verify any information. View our terms and conditions. Address Healthcare has an Enhanced Service – more info.