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Charges are broken down and start at 15 minutes then increase in 15 minute increments, we have separate charges for weekends and Bank Holidays. We also offer sits, housekeeping, shopping and companionship to appointments etc
Fees are calculated around the individual's care package requirements
For full information on our fees please contact us
Safe Hands Care Agency has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years. Over all time Safe Hands Care Agency has 3 reviews.
Review from Annie S (Daughter of Client) published on 4 January 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Zoe Pierson, Director at Safe Hands Care Agency
Thank you for your lovely review Annie, I am so glad we could help when you needed us and your Mum is a lovely lady that we all enjoy visiting.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Shirley B (Daughter of Client) published on 17 July 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Zoe Pierson, Director at Safe Hands Care Agency
Thank you, Shirley. Both of your parents were a pleasure to care for and have left us with so many lovely memories over all the years we were lucky to be visiting them. They are greatly missed.
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Care / Support
Management
Treated with Dignity
Value for Money
Review from Shaun B (Son of Client) published on 12 June 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Zoe Pierson, Director at Safe Hands Care Agency
Thank you, Shaun, for such a lovely review. Your mum was a lovely lady who was a pleasure to care for, and she was very lucky to have such a wonderful family too. Wishing you and Vicky all the best. Thanks.
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Care / Support
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Treated with Dignity
Value for Money
The Review Score of 9.0 (9.000) out of 10 for Safe Hands Care Agency is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Safe Hands Care Agency is calculated as follows: ( (18 Excellents x 5) ) ÷ 18 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Safe Hands Care Agency is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Safe Hands Care Agency to verify any information. View our terms and conditions. Safe Hands Care Agency has a Basic Service – more info.
