Wentdale Care

3 Went Dale Road, Pontefract WF8 3RG
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9.0 5 Reviews
  • Wentdale Care, Pontefract
Wentland Care is a family-run business, offering person-centred care in Pontefract, Yorkshire. Each service user is treated as an individual and with dignity and respect at all times.

Care Provided by Wentdale Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Wentdale Care Ltd
  • Person in charge
  • Jemma Strickland (Registered Manager)

Funding & Fees Guide for Wentdale Care

  • Prices
  • £15


  • Starting from £15 per call.


9.0

Wentdale Care has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years. Over all time Wentdale Care has 5 reviews.

Overall Experience

  • 5
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

We had excellent care from Wentdale Care last October through to December 2024. The carers were extremely good, always on time and never let us down. We would recommend this company to anyone looking for care in the home.

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Overall Experience  Overall Experience 5.0 out of 5

The manager and her wonderful team of carers looked after my mother in such a kind, caring manner. They took care of her food, hygiene and medication. Nothing was too much trouble. They took the time to talk to Mum and treated her as they would if she were one of their own family. They stepped in immediately
and I would not hesitate to recommend them to anyone considering a care package. Thank you to all the team.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Wentdale Care highly enough - they have been unfailingly professional, practical, thoughtful and compassionate. They've looked after my mum (95) for the last 18 months, going over and above to enable her to stay healthy and happy in her own home with her beloved cat. The carers are
experienced, observant and intuitive and always provide excellent care notes allowing us to feel reassured that she was in really good hands. If any issues arise, they have let us know promptly and included us in coming up with a solution. Living a long way from Mum, we are so relieved to have found carers who wouldn't let her down and they never do. Wentdale's knowledge of dementia care is particularly impressive, and we really appreciate the way they are thoughtful and flexible about her care plan, giving Mum's increasing needs. I've been involved in the care of several elderly relatives in recent years and Wentdale are without doubt some of the best carers I've known.

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Overall Experience  Overall Experience 5.0 out of 5

My mum's previous care company was deteriorating its care to my mum rapidly. From making the phone call to Wentdale Care to see if they would take Mum on to this current day I cannot praise and thank them enough. From the owners to the management right down to the ladies who look after Mum the service,
attitude and attention to detail are outstanding. They have made us as a family so much happier and feel Mum is in such safe hands. They are punctual, reliable and dedicated to their clients. I would not hesitate in recommending them to anyone. A breath of fresh air and certainly made my parents and me put a smile back on our faces.

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Overall Experience  Overall Experience 5.0 out of 5

My wife had a stroke which has left her with limited mobility, which now requires assistance in getting her in and out of bed, washing/showering etc.
During the pandemic, all this required help was down to me and as I am not getting any younger, it was physically very demanding, so when I heard about
Wentdale Care, I contacted them to see what they could provide, which I found was just what we needed in providing care for my wife.
We have now been with the company from its inception and are delighted and impressed with the kindness and quality of care which they provide, not only for my wife but also for helping take the pressure off me.
We have found the carers to be very friendly, knowledgable, helpful and above all trustworthy, who often go up and above their usual duties.
The friendly owner is always hands-on and always available at the end of a phone for help or advice, should you need it.
Based on our experience, we would definitely recommend Wentdale Care.

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Current Review Score: 9.0 (9.000)

Overview of Review Score

The Review Score of 9.0 (9.000) out of 10 for Wentdale Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Wentdale Care is calculated as follows: ( (18 Excellents x 5) ) ÷ 18 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Wentdale Care is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (4)

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Jemma Strickland

Job Title: Managing Director

Joined: 2022

Miss Jemma Strickland, Managing Director of Wentdale Care Ltd


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Rachel Clay

Job Title: Care Manager

Joined: 2023

Rachel Clay, Care Manager at Wentdale Care Ltd


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Cath Clay

Job Title: Care Manager

Joined: 2022

Cath Clay, Care Manager at Wentdale Care Ltd


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Ashley Jarrett

Job Title: Managing Director

Joined: 2022

Ashley Jarrett, Managing Director of Wentdale Care Ltd.


Frequently Asked Questions about Wentdale Care

What Type of Services does Wentdale Care offer?

Wentdale Care offers Home Care.

How many Carers does Wentdale Care employ?

Wentdale Care employs 14 carers.