What Type of Services does Visiting Angels South East London offer?

Visiting Angels South East London offers Home Care.

How many Carers does Visiting Angels South East London employ?

Visiting Angels South East London employs 35 carers.

Visiting Angels South East London, Unit 38, St Olav's Court, 25 Lower Road, London SE16 2XB

Review from Sky S (Daughter of Client) published on 25 February 2025
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Overall Experience

Visiting Angels South East London has been an absolute lifeline for our family, providing not just outstanding care but also genuine companionship and emotional support for our loved one. From the start, their carers have gone above and beyond, not only assisting with daily tasks but also engaging in

meaningful conversations, ensuring our mum feels valued, heard, and never alone. We were particularly impressed by their focus on mental well-being, recognising that emotional health is just as important as physical care. Our mum had become increasingly withdrawn due to isolation, but since receiving care from Visiting Angels, she has regained her spark, confidence, and joy, looking forward to her visits instead of dreading them. The consistency of carers, their reliability, and their professionalism have made a world of difference, giving us peace of mind knowing she is in safe and compassionate hands. We highly recommend Visiting Angels South East London.

Reply from Angelika Ziemianska, Registered Care Manager at Visiting Angels South East London

Thank you so much for sharing your heartfelt review. We're truly grateful for your kind words and for taking the time to acknowledge the care and support our team strives to provide. Your recommendation is deeply appreciated, and we remain dedicated to being a reliable lifeline for families like yours.

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Review from E L (Friend of Client) published on 18 February 2025
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Overall Experience

As a neighbour of one of Visiting Angels South East London's clients, I've seen the incredible difference their professional home care services have made. Before they took over, my neighbour struggled with unreliable carers who arrived late and lacked compassion. It was heartbreaking to witness such

poor care.
Since choosing Visiting Angels South East London, everything has improved. Their dedicated, highly trained carers provide reliable care with genuine kindness and respect. Whether it's personal care, companionship, or dementia care, they ensure clients feel valued and comfortable. It's a relief to see my neighbour much happier with consistent, high-quality home care. The team delivers trust and peace of mind to families, offering top-rated domiciliary care, elderly support, and private home care services in southeast London.
If you're looking for trusted home care providers, Visiting Angels South East London are the best. They've transformed my neighbour's life I highly recommend them.

Reply from Vincent Tan, Managing Director at Visiting Angels South East London

Thank you for your kind words and your trust in us!

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Review from Pete G (Nephew of Client) published on 22 November 2024
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Overall Experience

The Angels are aptly named had a fantastic level of care sometimes in challenging circumstances. Always professional and always kept family informed of any problems or changes. I would thoroughly recommend their services to anyone who needs care at home.

Reply from Angelika Ziemianska, Registered Care Manager at Visiting Angels South East London

Thank you so much for your kind words and for taking the time to leave such a positive review! We are thrilled to hear that our Angels lived up to their name and provided fantastic care, even in challenging situations. Maintaining professionalism and ensuring open communication with families are at the heart of what we do, so it's wonderful to know this has been your experience.

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Review from A M (Friend of Client) published on 23 October 2024
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Overall Experience

I have experienced various care services in the past, and none compare to the outstanding care provided by Visiting Angels. Their team has been exceptional in every aspect, delivering compassionate and professional support that truly makes a difference. I've been especially impressed with the care they

provide to my neighbour, who has consistently received the highest standard of attention and kindness. It's clear that Visiting Angels goes above and beyond to ensure that their clients are well taken care of, and I couldn't be more grateful for their dedication.

Reply from Vincent Tan, Managing Director at Visiting Angels South East London

Thank you for taking the time to drop us a review.

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Review from C K (Friend of Client) published on 15 October 2024
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Overall Experience

As a close friend of someone receiving care from Visiting Angels South East London, I can honestly say that their service has been life-changing. My friend is treated as a true individual, with his wishes always respected and taken into account. The carers go above and beyond, regularly dropping him

off at my house so he can join our bridge games and then bringing him back home afterwards. It has never been so easy to coordinate, and it means the world to us.
His family and friends were extremely worried about him before, but now we're simply amazed by the level of care Visiting Angels provides. The attention to detail and dedication they show are truly outstanding. It feels like nothing is ever too much for them - they anticipate his needs and go above and beyond to ensure he's comfortable and happy. We never imagined it could be this effortless to keep him connected with his friends and engaged in the activities he loves.

Reply from Angelika Ziemianska, Registered Care Manager at Visiting Angels South East London

Thank you so much for your lovely feedback. We're delighted to hear that our care has made such a positive difference for your friend. At Visiting Angels South East London, we're committed to ensuring our clients stay connected to the people and activities they love, and it's wonderful to know we've been able to support them in this way.

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Review from Nigel W (Partner of Client) published on 14 October 2024
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Overall Experience

We first came across Visiting Angels earlier this year. My partner has dementia and I have been impressed by how the care manager has gone out of her way to help and ensure we have had the best service possible.

Reply from Angelika Ziemianska, Registered Care Manager at Visiting Angels South East London

Thank you for your kind review. It's been a privilege to support you and your partner. We are delighted to hear that our efforts have made a positive difference.

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Review from K S (Granddaughter of Client) published on 14 October 2024
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Overall Experience

I cannot recommend Visiting Angels South East London highly enough. Living far away from my grandmother, I was initially worried about how to stay informed and involved in her care. However, the management team exceeded all my expectations by keeping me updated regularly, and I always had access to

the app which made it easy to stay in the loop.
The carers have consistently gone above and beyond, always thinking outside the box to make sure my grandmother's care was not only professional but also personal. They've tailored every aspect of her care to her individual needs and it's been wonderful to see the difference in her. She's smiling again and no longer feels trapped at home, as the carers take her out for regular walks, something she truly enjoys.
Knowing my grandmother is in such capable and compassionate hands gives me peace of mind every day, and I'm incredibly grateful for the outstanding service from Visiting Angels.

Reply from Angelika Ziemianska, Registered Care Manager at Visiting Angels South East London

Thank you so much for your wonderful feedback. We are truly touched to hear how our care has made such a positive difference in your grandmother's life. It means a lot to us to know that she is enjoying her walks and feeling more at ease in her own home. We are grateful for your kind words. Your feedback inspires us to continue striving for excellence in everything we do.

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Review from Daniela G (Niece of Client) published on 9 October 2024
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Overall Experience

I cannot express enough how grateful I am for the exceptional care provided by Visiting Angels South East London to my aunt. From the very first visit, it was clear that their team is dedicated, compassionate, and truly understands what it means to offer person-centred care.
The carers not only provide

professional assistance, but they do so with kindness, patience, and respect, which has made a difference in my aunt's wellbeing. She has developed a wonderful relationship with them, and heartwarming to see how much they care. They make her feel heard and valued.
It's also evident that they go above and beyond to tailor their approach to each individual's needs. The attention to detail, professionalism and genuine concern for my aunt's comfort and happiness are qualities that stand out. Their regular updates and communication with our family have given us peace of mind.
I would highly recommend Visiting Angels South East London to anyone looking for high-quality home care services.

Reply from Angelika Ziemianska, Registered Care Manager at Visiting Angels South East London

Thank you for your kind words and thoughtful review. We are truly honored to provide care for your aunt, and it's heartwarming to hear that she feels valued and supported. Our team strives to deliver person-centred care with compassion and professionalism, and your feedback reaffirms our commitment. We look forward to continuing to support your family.

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Review from H B (Granddaughter of Client) published on 7 October 2024
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Overall Experience

I cannot express enough gratitude to Visiting Angels South East London for the incredible difference they've made in my grandmother's life. She has dementia and had become distant and withdrawn, which was heartbreaking for our family. Since we started using Visiting Angels for companionship, we've seen

a remarkable change in her.
The carers are not only professional but also incredibly compassionate and patient. They've worked wonders in bringing my grandma out of her shell. She is now more cheerful, engaged, and open than we've seen her in a long time. It's like she's found a renewed sense of joy in life, and we couldn't be more thankful.
For our family, this has been an immense relief. The constant worry we once had is now replaced with peace of mind, knowing she's in loving and professional hands. We are incredibly grateful to Visiting Angels for the positive impact they've had on her well-being and wholeheartedly recommend them to anyone in need of compassionate care.

Reply from Angelika Ziemianska, Registered Care Manager at Visiting Angels South East London

Thank you so much for your kind words. We're thrilled to hear about the positive changes you've seen in your grandmother since starting care with us. At Visiting Angels South East London, we strive to provide compassionate, professional care, and it's wonderful to know our team has made a difference in her life. It's an honour to support your family, and we're so happy to bring you peace of mind by ensuring your grandmother is in loving hands. We look forward to continuing her care and appreciate your heartfelt recommendation.

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Review from R R (Friend of Client) published on 24 September 2024
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Overall Experience

Visiting Angels South East London have truly lived up to their name! As a close friend of someone who has been receiving care from their team, I can confidently say that their level of care and compassion is beyond exceptional. The entire team has been wonderful, consistently providing thoughtful and

personalised support, and making a real difference in our lives.
Special mention must go to the manager, who has been nothing short of amazing. She goes above and beyond to ensure everything is tailored to the needs of her clients, offering unwavering support to both the person receiving care and their loved ones. I am incredibly grateful for the comfort, peace of mind, and quality of care they've provided. If you're looking for a team of carers you can trust wholeheartedly, Visiting Angels South East London is the one.

Reply from Vincent Tan, Managing Director at Visiting Angels South East London

Thank you for taking the time to drop us a review and the lovely feedback, I will definitely let the team know!

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Review from Diana G (Civil Partner of Client) published on 12 September 2024
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Overall Experience

Visiting Angels have made a real difference to my partner's health and to our home situation during the six months since they began to visit in March 2024. They are always punctual and extremely efficient and kind. They are thoroughly professional but also show genuine concern and are unfailingly supportive.

We would recommend them most warmly.

Reply from Angelika Ziemianska, Registered Care Manager at Visiting Angels South East London

Thank you so much for your kind words and thoughtful feedback. We are truly honoured to have had the opportunity to support both you and your partner over the past six months. It's wonderful to hear that our care has made a positive impact on your partner's health and your home situation. Our caregivers take great pride in delivering both professional and compassionate care, and it's heartwarming to know that this has been your experience. Your recommendation means the world to us, and we remain committed to providing the highest level of care and support to your family. If there's ever anything more we can do, please don't hesitate to reach out.

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Review from L R (Client) published on 4 July 2024
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Overall Experience

Visiting Angels was thoughtful and made a wonderful match for me with a carer. She was a kind and thoughtful person. She was so efficient in organising the house according to my needs, and showed wonderful initiative, taking care of things without troubling me: she watered my garden, organised my kitchen

chaos, and tackled my laundry. And she softly encouraged me to take my first walk outside, slowly and safely. That walk was the best exercise for healing my body on my terms. It broke the ice after two weeks in hospital. On my own, I would have been very reticent. I am so pleased to have had the time with someone who is conscientious, efficient, and good fun for relaxing chats. Thank you visiting Angels for matching us up. Well done. I will certainly use Visiting Angels again when the need arises.

Reply from Vincent Tan, Managing Director at Visiting Angels South East London

Thank you so much for your kind words and for taking the time to share your experience with Visiting Angels. We are delighted to hear that you were pleased with the care you received and the match with your caregiver. At Visiting Angels, we pride ourselves on our industry-leading training programs that ensure our caregivers are well-prepared to provide the highest level of care. Your positive feedback is a testament to the effectiveness of our training and the dedication of our team. We also put great effort into carefully matching our clients with the right caregivers, and we are thrilled to know that this made a positive difference in your experience. Your satisfaction and comfort are our top priorities. Thank you once again for your trust in Visiting Angels. We look forward to serving you again whenever the need arises.

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Review from Samuella C (Daughter of Client) published on 28 June 2024
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Overall Experience

I am incredibly grateful for the outstanding care my mother receives from Visiting Angels. From the start, their communication has been excellent, with the staff always available to address any questions or concerns. The carers are not only highly skilled but also compassionate and attentive, treating

my mother with utmost respect and kindness.
The personalised care plans have greatly improved her quality of life, and the genuine connections the carers form with her make a significant difference. They engage with her, listen to her stories, and ensure she feels valued and cherished. Visiting Angels has provided us with immense peace of mind, knowing my mother is in such capable and caring hands. I wholeheartedly recommend them to anyone in need of reliable and compassionate home care services. Thank you, Visiting Angels, for your unwavering support and dedication!

Reply from Vincent Tan, Managing Director at Visiting Angels South East London

Thank you for your kind words and for taking the time to drop us a review. I'll definitely convey the message to the small team of Angels that are supporting your mother. We are all delighted to be able to support you.

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Review from A B (Daughter of Client) published on 18 April 2024
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Overall Experience

Wonderful company. Excellent communication and thorough understanding of my mother's needs by interviewing her and me. Flexible and kind as well as supremely professional - you'd be hard-pushed to find a better agency anywhere.

Reply from Vincent Tan, Managing Director at Visiting Angels South East London

Thank you for taking the time to drop us this wonderful review.

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Review from Genevieve D (Granddaughter of Client) published on 21 March 2024
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Overall Experience

I could not be happier with the service I've received from Visiting Angels. I reached out to the company after my grandmother had a number of bad falls due to a urinary infection earlier this year. A carer was able to begin working just a few days later, and I've already seen a vast improvement in my

grandmother's condition. She is healthier and more energetic than I've seen her in years. The carers not only help with any errands she might need, but they truly take the time to get to know her as well, which she appreciates immensely. I am truly grateful for the care they have provided my grandmother, as well as the peace of mind they have given me.

Reply from Vincent Tan, Managing Director at Visiting Angels South East London

Hello, thank you so much for sharing your wonderful experience with Visiting Angels! We are thrilled to hear that our care has improved your grandmother's health and well-being. Our caregivers strive to provide both excellent care and companionship, and it sounds like they've built a great relationship with your grandmother. We appreciate your trust in us!

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Review from G F (Daughter of Client) published on 27 February 2024
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Overall Experience

Dad was diagnosed with double dementia in October 2020. By April 2023 he was entering its advanced stages. I am an only child and was in despair as Dad had so many medical needs by this point. I was - and still am - so impressed by the quality of care provided by Visiting Angels. Their safeguarding

procedures are robust and efficient. It’s staffed by lovely people who care about their clients. Communication is excellent and all staff, from the management to the carers, are creative and innovative in their approach to problem-solving. They took really good care of my dad and I slept better knowing they were on board. Would highly recommend.

Reply from Vincent Tan, Managing Director at Visiting Angels South East London

Thank you so much for taking the time to send this glowing review, so lovely to read about how pleased you are with our service and teams.

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Review from Maxine A (Client) published on 1 November 2023
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Overall Experience

Whatever home care support you are looking for, I wholeheartedly recommend Visiting Angels. After a disappointment with another provider, Visiting Angels came to the rescue. Dad needed care at home alongside a live-in carer already in place. After a meeting with the manager, Dad was matched with two

wonderful carers, who were both considerate, kind, hard-working and professional in every aspect of their care. My father (who has since passed), was treated with dignity and placed in very safe hands. As he gradually deteriorated, Visiting Angels immediately responded to the necessary personalised care needed. Nothing was too much trouble - they went beyond the call of duty in every aspect. During such a stressful time, Visiting Angels were extremely supportive and totally understood what was needed. We are so grateful to all the Angels that work for this company. Thank you so much.

Reply from Vincent Tan, Managing Director at Visiting Angels South East London

Thank you so much for taking the time to send this amazing review and we are deeply sorry for your loss and we extend our sincere condolences to you and your family.

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Review from S K (Granddaughter of Client) published on 22 August 2023
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Visiting Angels has been looking after my grandmother recently. After a few transitions to different agencies Visiting Angels has definitely provided results. The senior staff really took the effort to ensure her needs were identified and followed through to what has been delivered. They do more than

what we intended them to do, from helping her out with laundry to taking walks around the park, she has really grown to adore her carers who I will say have been the same consistent three carers from the beginning. We are so grateful

Reply from Vincent Tan, Managing Director at Visiting Angels South East London

It is lovely to read this - we love caring for you!

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Review from Helena F (Niece of Client) published on 16 August 2023
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Overall Experience

I want to say a big thank you to Visiting Angels for looking after my Aunty. They have been so accommodating to her needs. They matched a caregiver to my aunt based on her preferences. My aunt has dementia which means consistency is very important and Visiting Angels has made sure she has had the same

team of carers for my aunt since day dot. I cannot express enough how much they have made a difference. The management has been so responsive and always answer any questions where necessary.

Reply from Vincent Tan, Managing Director at Visiting Angels South East London

Hello Helena, thank you so much for your valuable feedback. We are pleased to hear that both you and your Aunty are happy with our service.

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Review from C R (Granddaughter of Client) published on 10 July 2023
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Overall Experience

Visiting Angels has been looking after my grandmother for a while now and after our family's disappointment in another provider's service, Visiting Angels has shown to be nothing less than outstanding. The quality of the staff provides results in the care they deliver. They put together a very thorough

care plan which was very personalised to her likes and dislikes on how she would like to receive her care. My grandmother really loves her carers and really are her little Angels. I would also say thank you to the management team which have supported both us and their carers through the process of our care package.

Reply from Vincent Tan, Managing Director at Visiting Angels South East London

Thank you so much for taking the time to share your positive experience with our home care agency. We are extremely happy to hear your positive feedback and will definitely pass on the message to our Angels. Looking forward to working closely with you to meet your grandmother's needs.

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