Bluebird Care Doncaster

Office 7, Ground Floor D Block, Balby Court Business Campus, Balby Carr Bank, Doncaster DN4 8DE
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9.8 10 Reviews
  • Bluebird Care Doncaster, Doncaster
Bluebird Care (Doncaster) offers person centred care in 37 areas of Doncaster including Adwick, Bentley, Central Conisborough and Richmond.

Bluebird Care ensures that all staff are highly trained to work alongside families and individuals to tailor its services and help support the needs of the customer as well as encourage them to be social and independent.

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Care Provided by Bluebird Care Doncaster

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Vaneeta Seepersad (Owner / Nominated Individual)

Funding & Fees Guide for Bluebird Care Doncaster

  • Prices

  • Price available on request
    60 minutes, 45 minutes, 30 minutes
    Free assessment for all clients
    Prices available upon request

  • Price available on request
    60 minutes, 45 minutes, 30 minutes
    Free assessment for all clients
    Prices available upon request

Bluebird Care Doncaster Reviews (10)

9.8

Bluebird Care Doncaster has a Review Score of 9.8 (9.787) out of 10, based on 9 reviews in the last 2 years. Over all time Bluebird Care Doncaster has 10 reviews.

Overall Experience

  • 9
  • 1
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Date Published

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Review from T S (Daughter of Client) published on 21 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We get a fabulous service that I feel is very much tailored to our needs as a family. Staff are warm and friendly and I believe they truly care about people, nothing is ever too much trouble. It feels more than a service. It has a personal feel that I'm doubtful we might receive from all care providers.
Thank you to all for caring.

Reply from Vaneeta Seepersad, Franchise Owner at Bluebird Care Doncaster

Thank you for your kind words and feedback. We really enjoy working with mom and it always makes out jobs easier when the family is supportive and involved like yourselves. Our focus has always been to give the best possible care that is personalised and meets all of mom's needs. We are always available if you need any further support or if you need anything at all, you can reach out to us at any time.


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Review from Pat B (Sister of Client) published on 11 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been using Bluebird Care for approximately five months now and we are extremely happy with their service.
My sister has dementia and was struggling to cook a meal plus I wanted the assurance that someone was checking on her on days when I was unable to see her. I rang Bluebird and the owner
came out to see us to assess our needs. She is a really lovely lady and nothing is too much for her. We agreed on an hour a day for lunch times. All the staff that care for my sister have been wonderful, very friendly and caring. It's nice to have some consistency and we have three carers that visit on a rota basis. If ever a new carer is introduced, they come with one of the existing ones so that my sister feels comfortable with them. All in all, I would have no hesitation in recommending Bluebird to anyone who needs a professional, caring service for their loved ones.

Reply from Vaneeta, Owner at Bluebird Care Doncaster

Hello Pat, thank you so much for your kind words, we really appreciate it. Your review means a lot to us, especially since we really like to know what impact we have on our clients and their families. We are really pleased that you are happy with us and that we are able to give the positive and consistent support that your sister needs. Thank you for always being very communicative and responsive with us so that we are able to work as a team to deliver the highest quality care.


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Review from D G (Client) published on 20 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really good care. Very happy with my care. Everyone is nice.

Reply from Vaneeta Seepersad, Franchise Owner at Bluebird Care Doncaster

Thank you for your kind words. We are always happy to hear feedback about how we are doing and it is always a pleasure to help support you.


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Review from A S (Daughter of Client) published on 29 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was trying to find some home care support for my father at very short notice. My initial point of contact was the owner, she was understanding, efficient and even though they were extremely busy, she was committed to providing a service for us at very short notice. Importantly, the owner liaised well
and always made contact when she said she would. Together with her colleague, they swiftly undertook the required procedures to give us a quick start date. The carers I met showed compassion, care and sensitivity. My dad didn’t require this service for very long but I would have no hesitation in contacting them at a future date should the need arise.

Reply from Vaneeta, Director at Bluebird Care Doncaster

Hello, thank you so much for your feedback. It means a great deal to us. Even though our stay was short, we really liked getting to know Dad and the family. You guys are doing a wonderful job with Dad and should you ever need us in the future, we are here for you. Feel free to call us or drop us an email, if any support is needed.


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Review from Claire R (Daughter-in-law of Client) published on 22 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were really nervous about having carers come in but our first meeting with a member of staff made us feel so at ease, you can tell he really cares and is not just in the office with no hands-on experience. Everything was explained clearly and tailored around my father-in-law's needs. The first meeting
with the cares went brilliantly, we didn't know what to expect but they were absolutely fantastic, he came to oversee the first meeting. So far, I am very impressed with the service as a whole.

Reply from Vaneeta, Director / Owner at Bluebird Care Doncaster

Thank you for your kind review. We do understand how nerve-wracking it must be the first time care is being started but we do try our best to ensure the process is clear and as caring as possible. I am really glad to hear that things are going well for your father-in-law and that he is enjoying the support we give. It is always great to receive feedback so thank you for taking the time to let us know about how we are doing.


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Review from S F (Wife of Client) published on 28 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband liked to get out of bed before the carer arrived but on this one morning he couldn't get out of bed he was so stiff. When the carer arrived she came upstairs and she knew exactly what to do. She was patient and caring, she managed to get him to the bathroom get him washed dressed and downstairs
for his breakfast.

Reply from Vaneeta, Senior Manager at Bluebird Care Doncaster

Thank you so much for your kind words. Even though we promote independence as much as possible, all of our carers are trained to know when that little bit of extra support is needed, so we are grateful that you have noticed this and given us feedback. It is an absolute pleasure working with the client and the family, we really value you and we hope to continue providing you with the highest quality care.


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Review from Michael H (Son of Client) published on 10 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bluebird Care, Doncaster provided exceptional care for my mum for a six-month period prior to her going into a residential care home on a permanent basis. All the carers provided care of the highest standard and the half dozen or so ladies I met in person always seemed genuinely interested in my mum’s
welfare. They did their duties in a warm and friendly manner and my mum looked forward to their visits. Management was always very accommodating and accessible and on rare occasions when I couldn’t get through, a swift callback was always forthcoming. I received regular calls from management to keep me updated and check on any areas where they could improve the care for my mum. Where I felt both management and carers really excelled was in updating my mum’s care over time. This really helped in adjusting the care to meet my mum’s needs. They anticipated any required changes before they became a problem.

Reply from Vaneeta, Franchise Owner at Bluebird Care Doncaster

Thank you so much for your kind words. We really do care for our clients and always aspire to give the highest quality of care possible. Our aim is to deliver a high standard of care whilst helping our clients maintain their independence, so I am pleased that we were able to meet your expectations. It was a pleasure working with yourself as well, as you were always responsive and helped make delivering care to Mom run smoothly. All the best to you and the entire family.


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Review from Teresa M (Daughter of Client) published on 16 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The care my mum received from Bluebird Care was very kind and caring, and Mum was always treated with dignity and respect.
The manager always did her best to accommodate the hours and days that suited Mum best and welcomed any feedback. She was also very kind in offering support from Mum's carers
for Dad (when they were there for Mum) when he was very poorly.
When Mum was particularly unwell, the carer that day stayed with us for longer to ensure my Mum was OK.
The reason I gave four stars rather than five was because during the time Bluebird Care was caring for Mum, the staff was in a state of flux - they were understaffed, then the original staff left, and lots of new staff joined, so Mum had different carers all the time. All were very nice, though. I imagine that this situation has settled down now.
It was always easy to contact the manager, and we were generally informed when new staff were coming.
I would recommend Bluebird Care to other potential clients.

Reply from Vaneeta, Franchise Owner at Bluebird Care Doncaster

Thank you so much for your kind words. We really enjoyed looking after Mum and the family, including yourself, has always been very supportive throughout the time we spent with Mum. Best wishes to you and all the family.


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Review from Teresa N (Daughter of Client) published on 3 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bluebird Care have been supporting my dad for a few weeks, during this time the carers have treated my dad with the utmost dignity and respect. They have been friendly and professional at all times. He’s enjoyed seeing them daily. The ongoing contact I have had with the management has been second to
none, my queries and concerns have been dealt with promptly and professionally. I would definitely recommend this company

Reply from Vaneeta, Director at Bluebird Care Doncaster

Thank you so much for your kind words. We really try our best to ensure all our client's needs are met whilst delivering high-quality, safe care. We are really glad to hear that dad enjoyed having us over as we enjoyed attending to him as well. If you ever need anything at all, please reach out.


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Review from Gillian H (Daughter of Client) published on 8 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sisters and I would like to thank Bluebird Care for the fantastic care they gave to my dad while his partner was away for the week.
One particular staff member was absolutely amazing, he went above and beyond to make my dad feel safe and happy. You can tell this is not just a job to him, it is a
vocation. We will definitely be using Bluebird Care again.
Thank you.

Reply from Bluebird Care Doncaster, Management Team at Bluebird Care Doncaster

Hello, Thank you so much for your kind words. Our main goal is to provide safe and high-quality care, so we are really glad that you were happy with our service. It was a pleasure looking after your dad. If you ever need us again please reach out.


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Current Review Score: 9.8 (9.787)

Overview of Review Score

The Review Score of 9.8 (9.787) out of 10 for Bluebird Care Doncaster is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.887 for Bluebird Care Doncaster is calculated as follows: ( (47 Excellents x 5) + (6 Goods x 4) ) ÷ 53 Ratings = 4.887

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Doncaster is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

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Frequently Asked Questions about Bluebird Care Doncaster

What Type of Services does Bluebird Care Doncaster offer?

Bluebird Care Doncaster offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Doncaster to verify any information. View our terms and conditions. Bluebird Care Doncaster has a Platinum Service – more info.