Be You Care Services Ltd Reviews (3)
Be You Care Services Ltd has a Review Score of 8.6 (8.556) out of 10, based on 3 reviews in the last 2 years. Over all time Be You Care Services Ltd has 3 reviews.
Review from Carol W (Client) published on 30 October 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Beauty Mupa, Owner/Manager at Be You Care Services Ltd
Thank you so much for your positive review. Glad you find our team helpful. We appreciate you.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J M (Client) published on 12 July 2023
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Beauty Mupa, Owner/Manager at Be You Care Services Ltd
Thank you very much for the positive review, we are glad that you are happy with the care we provide. We always aim to deliver our promises. Thank you.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from N C (Granddaughter of Client) published on 6 April 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
They go above and beyond by thinking of my grandad's needs and comfort. He couldn't remain independent in his home if it wasn't for the manager and her team.
Reply from Beauty Mupa, Owner/Manager at Be You Care Services Ltd
Many thanks for your feedback, we are delighted you are happy with the care that we are providing and appreciate your time in writing a fantastic review.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Overview of Review Score
The Review Score of 8.6 (8.556) out of 10 for Be You Care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 3 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
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a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.556 for Be You Care Services Ltd is calculated as follows: ( (10 Excellents x 5) + (8 Goods x 4) ) ÷ 18 Ratings = 4.556
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b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Be You Care Services Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.