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Ultimate Homecare Ltd has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years. Over all time Ultimate Homecare Ltd has 3 reviews.
Review from Kay W (Client) published on 13 December 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Liz Easthope, Registered Manager at Ultimate Homecare Ltd
Thank you for your very kind words. We are so pleased our services have been able to help you at a time you needed it. To hear this about our carers is very heart warming and makes us proud we have done what we said we would. We look forward to continuing our support as and when you need it.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M S (Mother of Client) published on 14 November 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Liz Easthope, Registered Manager at Ultimate Homecare Ltd
Your son is a delight to work with and so pleased he has built this relationship with his carer. Ensuring your son has the right to choose activities is important to his own well-being and proud that we are achieving it.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from James D (Client) assisted by family/friend published on 7 November 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Liz Easthope, Registered Manager at Ultimate Homecare Ltd
Thank you for your review. We pride ourselves on building relationships and getting to know clients. We are so pleased the service met your needs. It was an absolute pleasure to meet you.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.0 (9.000) out of 10 for Ultimate Homecare Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Ultimate Homecare Ltd is calculated as follows: ( (18 Excellents x 5) ) ÷ 18 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Ultimate Homecare Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Care Manager
Joined: 2024
My Name is Danielle, and I bring over 14 years of extensive experience in the social care industry to the table. Throughout my career journey, I've immersed myself in various settings, ranging from Learning Disabilities to supported living, extra care housing, and domiciliary care. Starting as a dedicated support worker, I've worked my way up through the ranks, eventually assuming management roles. My diverse background has equipped me with a deep understanding of the intricacies of care provision, allowing me to approach every aspect of my work with empathy, expertise, and a commitment to making a positive difference in the lives of those I care for
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