Carefront Care Services Ltd

30A Upper High Street, Thame OX9 3EX
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9.7 10 Reviews
  • Carefront Care Services Ltd, Thame
Carefront Care Services' mission is to offer person-centred and quality care services to clients in safe environments using competent, DBS-checked and highly trained staff that respond to care needs serving Oxfordshire, Buckinghamshire and Environ.

Carefront Care Services is a prime care provider committed to delivering, personalised, quality care to clients at the comfort of their homes.

The team at Carefront Care Services believe that everyone has the right to choose the way in which they or loved ones are cared for and supported. Hence, they take serious key elements of care, including but not limited to, respect for individual privacy, delivery of dignified care and promotion of independence. The team take learning and improvement seriously, furthermore, they put a lot of resources and thought into the recruitment of an appropriate care team to ensure the experience of yourself or your loved one is unique.

For more enquire please call the team or send or a message. The compassionate and highly trained staff are always happy to help!

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Care Provided by Carefront Care Services Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)

Good to Know

  • Owner
  • Carefront Care Services Ltd
  • Person in charge
  • Ola Olatunde (Registered Manager)

Funding & Fees Guide for Carefront Care Services Ltd

  • Prices

  • We offer varied care call times from 30min, 45min, 60min, respite and live-in care to meet individual care needs. The 60-minute fee is from £25.50.

Carefront Care Services Ltd Reviews (10)

9.7

Carefront Care Services Ltd has a Review Score of 9.7 (9.695) out of 10, based on 10 reviews in the last 2 years. Over all time Carefront Care Services Ltd has 10 reviews.

Overall Experience

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  • 3
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Review from M C (Husband of Client) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carefront Care Services Ltd is a reliable company employing carers who take pride in their jobs. They are happy to listen to clients needs and requirements and where possible are happy to fulfil them. Carers are courteous, kind and considerate.

Reply from Ola, RM at Carefront Care Services Ltd

Thank you for your kind feedback. We're delighted our carers are meeting your needs with courteous and considerate support. Your satisfaction motivates us to continue delivering reliable, client-focused care and we will be sure to share your feedback with our team


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Review from Jacqueline G (Client) published on 20 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am truly satisfied with the care I get. The girls are kind, friendly, always happy and smiling. Even when I have had a rough day, they jolly along and life becomes ok again. So they get a big thank you from me.

Reply from Ola, RM at Carefront Care Services Ltd

Thank you so much for your kind words and positive feedback. We're delighted to hear that you're happy with the care you receive and that our team is making a positive difference in your day. Your satisfaction means the world to us, and I will make sure to share your lovely message with the carers.


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Review from Ian F (Client) published on 9 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We chose Carefront Care Services after interviewing a few local care providers. They offered competitive rates and we liked the manager, for her professional onboarding, but also for being available with a smile, for any questions. Over my time with Carefront Care Services, the carers were always professional
and friendly. Very happy to recommend it.

Reply from Ola, Registered Manager at Carefront Care Services Ltd

Thank you for your feedback and for taking the time to share your experience. We are thrilled to hear that you are pleased with the service we provide. Your satisfaction is our top priority, and it's rewarding to know that we met your expectations. We continually strive to deliver the best experience possible, and your positive comments motivate us to maintain and improve our standards. Your input is invaluable to us as we seek to enhance our services continually. Thank you once again for your support!


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Review from G J (Granddaughter of Client) published on 11 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Carefront Care Services have provided five star care for my nan in the final months of her life. The carers were amazing and treated my nan with kindness and compassion throughout the time, whilst ensuring that my nan’s personal care was completed to the highest standard.
The organisation was fantastic
too and very flexible as our needs changed. The whole team made the engagement really easy at a time when things were difficult. We, as a family, are very grateful for their help and support and would highly recommend them to anyone looking for similar services.

Reply from Ola Olatunde, Registered Manager at Carefront Care Services Ltd

Many thanks for your feedback and taking the time to complete the review. We are very happy to know you are pleased with the service.


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Review from A C (Client) assisted by family/friend published on 22 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care company is easy to deal with and always listens and is ready to help. The carers are prompt, thorough and reliable. They are also polite, considerate and always go the extra mile. We would recommend this company to others, as we are extremely pleased to have them onboard.

Reply from Ola O, Registered Manager at Carefront Care Services Ltd

Many thanks for your feedback and taking the time to complete the review. We are very happy to know you are pleased with the service.


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Review from E S (Wife of Client) published on 13 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the service.

Reply from Ola O, Registered Manager at Carefront Care Services Ltd

Many thanks for your feedback and taking the time to complete the review. We are very happy to know you are pleased with the service.


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Review from M G (Client) published on 10 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been having Carefront Care Services for about two months now. I have found the manager very kind, supportive and understanding. I have found the carers hard-working, polite, caring and happy to help. Very pleased with this service.

Reply from Ola O, Registered Manager at Carefront Care Services Ltd

Thank you for your lovely feedback and taking the time to complete the review. We are happy to know that you are pleased with the service.


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Review from Ann M (Wife of Client) published on 21 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I could not survive without these wonderful ladies caring for my husband.

Reply from Ola, Registered Manager at Carefront Care Services Ltd

Many thanks for your feedback and taking the time to complete the review. We pride ourselves in delivering quality services and are happy to know you are pleased with the service.


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Review from Paul R (Son of Client) published on 12 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased.

Reply from Ola Olatunde, Registered Manager at Carefront Care Services Ltd

Many thanks for your feedback and taking the time to complete the review. We pride ourselves in delivering quality services and happy to know you are pleased with the service.


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Management

Treated with Dignity

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Review from E W (Client) assisted by family/friend published on 18 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

There were a couple of issues at first but after speaking about them, everything is not satisfactory.

Reply from Ola, Manager at Carefront Care Services Ltd

Many thanks for your feedback and taking the time to complete it. We pride ourselves in delivering quality services, aiming to gain 100% satisfaction with every visit. We will continue to work with you on the bits that will get you to 100% satisfaction as soon as possible.


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Current Review Score: 9.7 (9.695)

Overview of Review Score

The Review Score of 9.7 (9.695) out of 10 for Carefront Care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.695 for Carefront Care Services Ltd is calculated as follows: ( (42 Excellents x 5) + (16 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 59 Ratings = 4.695

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Carefront Care Services Ltd is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Carefront Care Services Ltd

What Type of Services does Carefront Care Services Ltd offer?

Carefront Care Services Ltd offers Home Care.

How many Carers does Carefront Care Services Ltd employ?

Carefront Care Services Ltd employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Carefront Care Services Ltd to verify any information. View our terms and conditions. Carefront Care Services Ltd has an Enhanced Service – more info.