FreedaCare

102-116 Windmill Road, Croydon CR0 2XQ
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7.8 1 Review
  • FreedaCare, Croydon
FreedaCare provides personalised care and support to service users at home or in a preferred location with the aim to support each individual to be independent and live an active life. The agency is registered with Care Quality Commission (CQC), who regulates and inspects providers for quality and safe care at home. FreedaCare can be trusted to deliver quality care, it achieves this through an initial holistic assessment to understand your needs, this covers all aspect of your care both physical, mental, emotional and spiritual needs. FreedCare pairs you with a regular compassionate and caring staff to understand your specific needs and to improve your quality of life. All staff share in the mission to promote an active lifestyle by identifying the uniqueness of each person to provide a safe support system. The agency commits to respecting individual choices, maintaining dignity, and encouraging independence at all times. You are included in all the decision-making process to keep you in control of the quality of care you receive.
Safe care is important! It is one of the reasons for a rigorous process of recruiting caring and experienced professionals that have your best interest at heart.

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Care Provided by FreedaCare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Companionship
  • Dementia
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Nomofrau Ltd
  • Person in charge
  • Frieda Asemota (Registered Manager)
  • Admission Criteria
    • Duration for visit is a minimum of 1hour per day

Funding & Fees Guide for FreedaCare

  • Prices

  • from £22.50 per hour

  • We accept;
    Private
    Partly Funded
    Fully Funded

FreedaCare Reviews (1)

7.8

FreedaCare has a Review Score of 7.8 (7.833) out of 10, based on 1 reviews in the last 2 years. Over all time FreedaCare has 1 review.

Overall Experience

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Date Published

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Review from Melanie A (Granddaughter of Client) published on 11 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nomofrau Services came recommended by my aunt on my grandfather's side.
As British-born Jamaicans, care was/is not something that is usually considered, usually the family pulls together or takes the elderly relative in.
Times have changed and now in most families, all parties work or study. I live
with my Grandmother and work. Nomofrau Services have provided exceptional care to my strong-willed Jamaican-born Gran - 100 years old. A milestone we weren’t sure we would see but with the extra care provided by Nomofrau Services, we are still able to keep her safe and well at home. Nomofrau are respectful of our wishes and preferences and we are also respectful of the professional knowledge and guidance they provide. Nomofrau staff are friendly and well-liked by our family. The two staff I’ve seen are patient with my grandmother, she is blind but will still argue about the light’s being on or off or it being day or night. Excellent communication. I highly recommend and appreciate them.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 7.8 (7.833)

Overview of Review Score

The Review Score of 7.8 (7.833) out of 10 for FreedaCare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.833 for FreedaCare is calculated as follows: ( (5 Excellents x 5) + (1 Goods x 4) ) ÷ 6 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for FreedaCare is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about FreedaCare

What Type of Services does FreedaCare offer?

FreedaCare offers Home Care.

How many Carers does FreedaCare employ?

FreedaCare employs 8 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact FreedaCare to verify any information. View our terms and conditions. FreedaCare has an Enhanced Service – more info.