Vitale Care

Keynor Barns, Keynor Lane, Chichester PO20 7NG
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9.7 22 Reviews
  • Vitale Care, Chichester
Hello this is Vitale, an at-home care company with a new approach. They offer the kind of care they would want for their own loved ones. They put the welfare and well-being of Care Professionals at the heart of everything they do.

Vitale believes life is for living. You want to feel independent, to live your life the way you want it, safe in the comfort of your home. You want to be surrounded by your memories and the people you love. You still want to get out and about, keep up with friends and hobbies, and maybe even try something new. The Vitale team can make that happen, with a tailored plan of support, crafted in collaboration with you.

They specialise in providing care for people living with dementia, Parkinson's disease, stroke, acquired brain injury, cancer and mobility and frailty issues. The highly experienced team believe in supporting you and your loved ones.

A care plan bespoke to you, compassionate and experienced Care Professionals, highly efficient communications and a personal touch are what clients say make Vitale stand out. Please do read the team's reviews when you are considering your at-home care needs.

This is care for the 21st century, helping you live the life you love.

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Care Provided by Vitale Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Vitale Care Ltd
  • Person in charge
  • Daniel Ayton (Managing Director)

Funding & Fees Guide for Vitale Care

  • Prices

  • £33.00 per hour weekdays and weekday evenings


    £36.00 per hour weekends and weekend evenings

Vitale Care Reviews (22)

Total of 22, showing 21-22
9.7

Vitale Care has a Review Score of 9.7 (9.740) out of 10, based on 22 reviews in the last 2 years. Over all time Vitale Care has 22 reviews.

Overall Experience

  • 19
  • 3
  • 0
  • 0
  • 0

Date Published

22
11
14
22
0

Review from Judy M (Wife of Client) published on 12 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

For eighteen years I have been caring for my husband, who is a stroke patient and who also developed epilepsy three months after his stroke. As well as being assisted by a home care provider for one hour in the morning five days a week for his personal care, in February 2023, his circumstances took
a dramatic downturn that dictated that a similar service was urgently needed for weekends. We had an initial consultation and assessment with Vitale who responded swiftly and in a straightforward and professional way. From the 11th of February 2023, Vitale agreed to and was appointed to accommodate our extra two days over the weekends. Ever since our confidence has been built and going forward, we would choose Vitale to be our home care provider of choice. They are very flexible, caring and accommodating. Nothing is too much trouble for them. We have no reservations in recommending Vitale to those in need of quick and efficient home care services.

Reply from Nicola Munday, Registered Care Manager at Vitale Care

Hi Judy,
Thank you so much for your kind words. We love visiting and supporting your husband.
This review means the world to us all at Vitale Care and nothing is ever too much for us and we are always happy to support in any way that we can.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Michelle M (Daughter of Client) published on 6 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Professional, caring, reliable, trustworthy and respectful. Overall, very happy to help my father in the mornings which gives the rest of the family the peace of mind to know he is safe.
Thank you.

Reply from Nicola Munday, Registered Care Manager at Vitale Care

Hi Michelle,
Thank you so much for a lovely review. We love supporting your father, he brings such joy to our day.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.7 (9.740)

Overview of Review Score

The Review Score of 9.7 (9.740) out of 10 for Vitale Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.740 for Vitale Care is calculated as follows: ( (104 Excellents x 5) + (21 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 131 Ratings = 4.74

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Vitale Care is based on 22 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (4)

Nicola

Nicola Munday

Job Title: Registered Care Manager

Joined: 2022

I have worked as a care manager for over 11 years. I am passionate about delivering quality care and enforcing a fair working environment. I am excited by the development Vitale offers to all colleagues and the opportunity to shape the care world into something unique and positive.


Outside of work, I enjoy visiting new places, Travelling and spending time with family and friends.


You can often find me tagging along with my partner watching some sort of motor sport.


Keeleigh

Keeleigh Powell

Job Title: Care Coordinator

Joined: 2024

I have worked in care since I was 18 and have always had a love for helping people, I have had many jobs in the care industry and know exactly what it is like to be a carer and be out on the road all day. I work hard to try and have an honest open working relationship with all of my colleagues so they feel they can come to me with any roster issues.


Outside of work, I enjoy spending time with my husband, going for walks with my dog and going out for dinner.


Alice

Alice Galloway

Job Title: HR Manager

Joined: 2023

I have worked in People Management for over 15 years and my passions in work are Wellbeing, Personal Development and HR. I am a Mental Health first aider and encourage openness and transparency in the workplace to help form honest relationships based on mutual respect.


Outside of work I enjoy singing, watching rubbish TV and taking my two boys on adventures, which usually end in tears!


Daniel

Daniel Ayton

Job Title: Managing Director

Joined: 2022

I have worked in leadership teams for over 25 years, now working in Care for 4 years and I am passionate about developing and supporting our colleagues to enable them to be the very best they can be.


I want people to be proud of being part of a great company.


Outside of work I enjoy cycling and taking my daughter to sailing events.


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