Valley Care North Nottinghamshire

Suite 22, Brunts Business Centre, Samuel Brunts Way, Mansfield NG18 2AH
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8.5 2 Reviews
  • Valley Care North Nottinghamshire, Mansfield
Valley Care North Nottinghamshire supports adults to live as independently and as well as possible at home.

The fully trained staff are able to help people with physical, cognitive and mental health challenges as well as end of life care.

All carers are nurtured and are highly trained to be the very best care they can be so they are motivated to provide the customers with the highest quality support.

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Care Provided by Valley Care North Nottinghamshire

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Amy Burrows (Registered Manager)

Funding & Fees Guide for Valley Care North Nottinghamshire

  • Prices

  • Home care services from £24.44 per hour

  • Please call to discuss fees in relation to your specific requirements.

Valley Care North Nottinghamshire Reviews (2)

8.5

Valley Care North Nottinghamshire has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Valley Care North Nottinghamshire has 2 reviews.

Overall Experience

  • 2
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Date Published

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Review from Beryl H (Aunt of Client) published on 12 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My niece has lived at Woodvale for three years, the carers are very supportive of her on a daily basis and especially during times of illness.They support her with her personal care, shopping and medication and also support her with attending medical appointments, with cleaning her flat and preparing
her meals.
There are activities in communal areas which she enjoys attending and likes making friends with the other residents. She is very happy living there and I am reassured she is in a very safe environment.

Reply from Lauren Aitken, Registered Manager at Valley Care North Nottinghamshire

Thank you for the lovely review, we are glad to hear your niece is enjoying her time here at Woodvale.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Ruth H (Daughter of Client) published on 12 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really happy with the excellent care provided by Valley Care. All the carers that have visited our dad have shown kindness and respect not just to my dad but the whole family.
All the carers have been professional and have provided advice as and when needed.
Overall excellent service.

Reply from Lauren Aitken, Registered Manager at Valley Care North Nottinghamshire

Thank you for your kind words, so glad to hear we are achieving what we set out to do and that your dad is receiving an excellent service.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Valley Care North Nottinghamshire is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Valley Care North Nottinghamshire is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Valley Care North Nottinghamshire is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (6)

Amy

Amy Burrows

Job Title: Registered Manager

Joined: 2022

Registered Manager experience of 5+ years. Worked for a big provider and our start up Mansfield Branch


Sue

Sue Donnelly

Job Title: Care Manager

Joined: 2022

20+ years experience in the care industry. Previous experience as a Registered Manager for 15+ years


Nicola

Nicola Walker

Job Title: Care Coordinator

Joined: 2023

10+ years experience coordinating


No image found

Michelle Neal

Job Title: Assessor

Joined: 2024

Assessing for 6+ years. Have a breadth of knowledge in social care assessments.


Lewis

Lewis Storrie

Job Title: Care Co-ordinator

Joined: 2023

Lewis has 4+ years experience in co-ordinating care


Shelbie

Shelbie Harrison

Job Title: Assessor

Joined: 2023

4+ years of experience in assessments


Frequently Asked Questions about Valley Care North Nottinghamshire

What Type of Services does Valley Care North Nottinghamshire offer?

Valley Care North Nottinghamshire offers Home Care.

How many Carers does Valley Care North Nottinghamshire employ?

Valley Care North Nottinghamshire employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Valley Care North Nottinghamshire to verify any information. View our terms and conditions. Valley Care North Nottinghamshire has a Platinum Service – more info.