Vibrant Home Care Thanet & Canterbury

Kent Innovation Centre, Millennium Way, Westwood, Broadstairs CT10 2QQ
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8.0 3 Reviews
  • Vibrant Home Care Thanet & Canterbury, Broadstairs
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Care Provided by Vibrant Home Care Thanet & Canterbury

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Anthony Faseha (Director)

Funding & Fees Guide for Vibrant Home Care Thanet & Canterbury

  • Prices

  • Fees vary depending on the type of package required.
    Quote on request
Are you the Owner/Manager of Vibrant Home Care Thanet & Canterbury? View your Advertising Options

Vibrant Home Care Thanet & Canterbury Reviews (3)

8.0

Vibrant Home Care Thanet & Canterbury has a Review Score of 8.0 (7.967) out of 10, based on 3 reviews in the last 2 years. Over all time Vibrant Home Care Thanet & Canterbury has 3 reviews.

Overall Experience

  • 2
  • 0
  • 1
  • 0
  • 0

Date Published

3
1
1
3
0

Review from G G (Husband of Client) published on 20 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers that look after my wife are the best. 3 carers in particular we could be lost without them and you should be very very proud of them. Brilliant people.

Reply from Anthony Faseha, Director at Vibrant Home Care Thanet & Canterbury

Thankyou for your wonderful feedback. it is great to hear such appreciation for our hardworking staff. Thankyou


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from P W (Husband of Client) published on 7 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Vibrant personnel looked after my wife from 01/12/2023 until her death on 13/12/2023. There were three visits of two-person teams per day. Without exception, all the individuals were professional in their approach and were caring and sympathetic to the patient. Usually, one of the team was more experienced
than the other. But they all treated my wife with dignity and as an individual and always did their best to minimise any discomfort when carrying out their duties. It was a pleasure to have them visit us.

Reply from Heather Loft, Registered Manager at Vibrant Home Care Thanet & Canterbury

Thank you so much for such a lovely review we will make sure we pass the kind words on to the whole team. It was a pleasure to care for your wife, she was a lovely lady.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from K S (Wife of Client) published on 29 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Overall the service provided by Vibrant is good. My husband has a lot of medical problems and is a very complex case. It would be more advantageous for there not to be so many changes to carers. My husband is very anxious due to his breathing condition and it has been advised to myself that the constant
change doesn't help him, the respiratory team have said. So where possible, the same carers that he trusts would be good. I understand sometimes it can't be helped but lately we have had many changes.

Reply from Heather Loft, Registered Manager at Vibrant Home Care Thanet & Canterbury

Thank you for your review, its much appreciated. We always try to keep the team as consistent as possible, and as explained we only need to add other members to cover sickness and holidays. We will pass the comments on to the care team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (7.967)

Overview of Review Score

The Review Score of 8.0 (7.967) out of 10 for Vibrant Home Care Thanet & Canterbury is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.467 for Vibrant Home Care Thanet & Canterbury is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 15 Ratings = 4.467

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Vibrant Home Care Thanet & Canterbury is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Nov 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Vibrant Home Care Thanet & Canterbury

What Type of Services does Vibrant Home Care Thanet & Canterbury offer?

Vibrant Home Care Thanet & Canterbury offers Home Care.

How many Carers does Vibrant Home Care Thanet & Canterbury employ?

Vibrant Home Care Thanet & Canterbury employs 8 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Vibrant Home Care Thanet & Canterbury to verify any information. View our terms and conditions. Vibrant Home Care Thanet & Canterbury has a Basic Service – more info.