Meddyg Care - Help At Home

146 High Street, Porthmadog LL49 9NU
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9.4 5 Reviews
  • Meddyg Care - Help At Home, Porthmadog
Meddyg Care believes that home is where the heart is, and your home is where you feel most comfortable. It’s a place you can relax and feel at ease, something a care facility cannot replicate.

You’ll be assigned your own carers, which means you’ll be greeted with a friendly smile every day by a person you trust. And with flexible hourly, overnight or live-in options available, you’ll receive fantastic care while living the life you love from the comfort of home.

Care Provided by Meddyg Care - Help At Home

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)

Good to Know

  • Owner
  • Meddyg Care (Help At Home) Ltd
  • Person in charge
  • Laura Haynes (Homecare Manager)

Funding & Fees Guide for Meddyg Care - Help At Home

  • Prices
  • Our visiting care fees start from £24.95 per hour.


  • For care from as little as 60 minutes per week all the way up to regular calls throughout the day, visiting care enables you to receive support that suits you. Our care packages are flexible and can be adapted to your changing needs, you can rest assured that you will always have a carer there when you need them.


    From the initial assessment, we’ll give you a clear picture of how much your care will cost which will be confirmed once we put a plan of care in place to suit your requirements.


    Speak to our Home Care Manager today and arrange an assessment with our team.


Meddyg Care - Help At Home Reviews (5)

9.4

Meddyg Care - Help At Home has a Review Score of 9.4 (9.397) out of 10, based on 5 reviews in the last 2 years. Over all time Meddyg Care - Help At Home has 5 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

We have had a fantastic experience so far. The carers are lovely, kind and do all that they can to meet my uncle's needs to the full. After 14 months of caring for my uncle on my own, the best thing we did was have carers come in 2-3 times a day. All I can say is thank you, thank you for helping me
personally and for the loving care that you all give my uncle.

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Overall Experience  Overall Experience 5.0 out of 5

The care and attention provided by all the carers is excellent. All those who have attended to me during the last few weeks once returning home have been most courteous and willing to complete any tasks I request them to complete. As a 92 year old I am very grateful for all services rendered.

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Overall Experience  Overall Experience 5.0 out of 5

Meddyg Care stepped in to support our family quickly when we needed them, providing morning and evening calls, preparing meals and supporting our family members needs. They have always been punctual, and caring and keep us informed of any issues. We are happy with the level of support and engagement
we have from management.

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Overall Experience  Overall Experience 5.0 out of 5

Thank you for the efficient initial service and meetings to set up some care. The manager was very professional and knowledgeable; we had confidence in her from the start. She managed to organise care extremely promptly and answered all questions to allay any worries.

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Overall Experience  Overall Experience 5.0 out of 5

We are extremely happy with the care provided for our family member. Knowing that when we are working they are provided with care and a meal midday has been a godsend. Giving them one-to-one time and feedback to us if any concerns. Giving us complete peace of mind.
To sum up, punctual, caring and
observant care. Well done to all the team at Meddyg Care.

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Current Review Score: 9.4 (9.397)

Overview of Review Score

The Review Score of 9.4 (9.397) out of 10 for Meddyg Care - Help At Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.897 for Meddyg Care - Help At Home is calculated as follows: ( (26 Excellents x 5) + (3 Goods x 4) ) ÷ 29 Ratings = 4.897

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Meddyg Care - Help At Home is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Awards / Recognitions (0)

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Meet the Team (1)

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Laura Haynes

Job Title: Home Care Manager

Joined: 2022

Laura's specialism is in recruiting for the Home Care Sector, with over 10 years of experience she works extremely hard to get the right candidates into the right positions and on a career path they can truly feel passionate about.


She has been a carer in the past, she did this so she could gain a greater understanding of the role and truly empathise with Carers and customers alike.


Frequently Asked Questions about Meddyg Care - Help At Home

What Type of Services does Meddyg Care - Help At Home offer?

Meddyg Care - Help At Home offers Home Care.

How many Carers does Meddyg Care - Help At Home employ?

Meddyg Care - Help At Home employs 25 carers.