McNaha Care

Delta House, Delta Way, Egham TW20 8RX
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8.5 2 Reviews
  • McNaha Care, Egham
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Care Provided by McNaha Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Dementia
  • Domestic Services / Home Help
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • McNaha Ltd
  • Person in charge
  • Victoria Mcharo (Registered Manager)

Funding & Fees Guide for McNaha Care

  • Prices

  • Price starts from £19.75 per hour

  • Initial assessment to all packages before start
    bespoke packages
Are you the Owner/Manager of McNaha Care? View your Advertising Options

McNaha Care Reviews (2)

8.5

McNaha Care has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time McNaha Care has 2 reviews.

Overall Experience

  • 2
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  • 0
  • 0
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Date Published

2
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0
2
0

Review from Julian S (Son of Client) published on 5 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the second time that I have called on the wonderful team at McNaha Care to provide live-in care cover for my nonagenarian mother while our regular living carer was on an extended holiday. From the attention to detail at the initial assessment I knew that my mother would be in good hands. And
so it was. The carer made sure that my mother was comfortable and well-fed, that medication was given on time, and that personal care was discreet and dignified. The carer also spent time talking with my mother, which they both enjoyed. As a bonus, the carer was a really good cook, so my mother ate very well and very healthily. And when the bill came it was competitive and as quoted/agreed, so definitely good value for money. All in all I am very happy with the service provided and the price charged (and so is my mother), and I have no hesitation in recommending the McNaha Care team to you.

Reply from Victoria Mcharo, Registered Manager at McNaha Care

It was a pleasure to be involved in this journey of her life. Thank you for the opportunity.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Sarah M (Daughter of Client) published on 24 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

End-of-life care for my father.
I recommend McNaha Health Services wholeheartedly to anyone needing support in the home for an elderly relative.
All staff were kind, gentle, supportive, practical and efficient. They gave advice but supported me in my decisions. Their visits brought cheerfulness into
our home. The team of wonderful people started to care for my father in June 2023 until October. Always respectful and remembering the need for dignity during personal care.
The manager is gentle and calm, with many years of experience in the NHS. She guided me in dealing with other healthcare professionals: GP, palliative care team, district nurses, and equipment suppliers. She encouraged me to ask for help from them when needed.
My father wished to stay at home until the end. We wouldn’t have been able to do this without her help. She was prepared to work with other carers not employed by her. She never let us down.
I will forever be grateful.
Thank you.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for McNaha Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for McNaha Care is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for McNaha Care is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 May 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about McNaha Care

What Type of Services does McNaha Care offer?

McNaha Care offers Home Care.

How many Carers does McNaha Care employ?

McNaha Care employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact McNaha Care to verify any information. View our terms and conditions. McNaha Care has a Basic Service – more info.