Other Home Care Providers you may be interested in:
The pricing will be determined based on an assessment of the client's specific needs. Please reach out to us to discuss your care requirements and obtain a tailored pricing quote.
At Hand Supported Living Services Ltd has a Review Score of 9.0 (8.989) out of 10, based on 4 reviews in the last 2 years. Over all time At Hand Supported Living Services Ltd has 4 reviews.
Review from K T (Wife of Client) published on 16 October 2024
Submitted via Website •
Report
Overall Experience
4.0 out of 5
Reply from Stephen Buraganya, Registered Manager at At Hand Supported Living Services Ltd
We're truly grateful that you entrusted us with your husband's care and we're pleased to hear that our support provided you with peace of mind. It's wonderful to know that our team's attention to detail and care made a positive difference for both of you.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Fiona A (Client) published on 28 August 2023
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Anita D (Son of Client) published on 21 August 2023
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Aurelija K (Mother of Client) published on 18 August 2023
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.0 (8.989) out of 10 for At Hand Supported Living Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.739 for At Hand Supported Living Services Ltd is calculated as follows: ( (17 Excellents x 5) + (6 Goods x 4) ) ÷ 23 Ratings = 4.739
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for At Hand Supported Living Services Ltd is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportLoading
Loading events
There are no Team Members posted yet
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact At Hand Supported Living Services Ltd to verify any information. View our terms and conditions. At Hand Supported Living Services Ltd has a Basic Service – more info.
