Brimchalk Healthcare

Kings Court, London Road, Stevenage SG1 2NG
Submit a Review
9.3 4 Reviews
  • Brimchalk Healthcare, Stevenage

Care Provided by Brimchalk Healthcare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Barbara Makunde (Registered Manager)

Funding & Fees Guide for Brimchalk Healthcare

  • Prices
  • From £23ph


  • Varying depending on care needs and number of hours.


9.3

Brimchalk Healthcare has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years. Over all time Brimchalk Healthcare has 4 reviews.

Overall Experience

  • 4
  • 0
  • 0
  • 0
  • 0

Date Published

4
0
1
4
0
Overall Experience  Overall Experience 5.0 out of 5

From our initial meeting, I felt at ease knowing Dad would be in good hands and well looked after, we were asked what he enjoys and likes doing. Since then Dad has been out on trips to garden centers, and he has had help getting on a video call to talk to his daughter who is in Australia, when I have
met them both when popping in they have been chatting away. This has made a massive difference as Dad’s memory isn’t great which means he can still do the things he enjoys with some help.

Reply from Barbara Makunde, Registered Manager at Brimchalk Healthcare

Thank you so much for your feedback. It has been a pleasure being around and supporting him. Happy to help anytime.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

From our initial meeting, it was clear that Brimchalke Healthcare wasn't like the other individuals and Co's we had seen. They are highly professional, medically knowledgeable, organised and caring. Accommodating Dad's last year with us in our family home had been challenging because of 'carers' charging
carer rates who were nothing more than home help. We are so glad we had Dad living with us for his last year now he is gone. It can be a positive, not a burden with the right carer in place. I would not have been able to forgive myself if he had remained in the supposedly excellent care home (none can replace being around family in a real home) and died there. Speak to Brimchalke, they are genuinely good.

Reply from Barbara Makunde, Registered Manager at Brimchalk Healthcare

Thank you so much for your kind feedback. We are very glad that we were able to make a positive impact and it was a pleasure looking after your dad. Thank you also for your recommendation - we wish you all the best.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The 2 live-in carers were such caring people. You could see that they really did care and were very professional. Nothing was ever too much hassle they completely took everything in their stride, the house had never looked as clean and cared for, such pride in their work.
The care and compassion that
was shown will be forever appreciated.
I will never be able to thank you enough.

Reply from Barbara Makunde, Registered Manager at Brimchalk Healthcare

Thank you so much for your kind words and your feedback will be shared with the staff in question. Thank you once again.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The nurse went beyond her duty and did a fabulous job looking after my father. Mentally and physically.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.3 (9.250)

Overview of Review Score

The Review Score of 9.3 (9.250) out of 10 for Brimchalk Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Brimchalk Healthcare is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Brimchalk Healthcare is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Brimchalk Healthcare

What Type of Services does Brimchalk Healthcare offer?

Brimchalk Healthcare offers Home Care.

How many Carers does Brimchalk Healthcare employ?

Brimchalk Healthcare employs 15 carers.