Confident Home Care

Enterprise House, Unit 16, Carlton Road, Worksop S81 7QF
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9.9 9 Reviews
  • Confident Home Care, Worksop
Confident Home Care provides high-quality home care, live-in care and support services to keep customers safe and comfortable in their own homes.

The service can range from a 30-minute visit, to a night-sitting service, to 24-hour live-in care. Care can be provided to cover a short-term illness, or respite care because the usual carer is having a break. Whatever the need, Confident Home Care's dedicated home care team are happy to discuss all requirements.

Confident Home Care offers a unique choice of flexible home care and support services tailored to the needs of the individual, 24 hours a day, 365 days a year.

The care offered can include flexible home care solutions that range from washing, bathing, toileting, dressing, administering medication, help with getting up in the morning and back into bed at night. Confident Home Care also offers a companionship service for customers, as well as help with household chores, like ironing, cleaning, cooking and shopping.

All Confident Home Care employees undergo extensive training in all aspects of care provision and have had an enhanced DBS check.

It is the attention to detail that makes Confident Home Care different and this, in turn, enables their customers to live safely in the comfort of their home.

Confident Home Care is passionate about keeping their customers safe, secure and happy in their own homes.

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Care Provided by Confident Home Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Confident Home Care Ltd
  • Person in charge
  • Jimitha Jacob (Manager)
  • Admission Criteria
    • None

Funding & Fees Guide for Confident Home Care

  • Prices

  • Fees from £21.75 an hour.

  • This will be discussed at the assessment

Confident Home Care Reviews (9)

9.9

Confident Home Care has a Review Score of 9.9 (9.881) out of 10, based on 9 reviews in the last 2 years. Over all time Confident Home Care has 9 reviews.

Overall Experience

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Review from J H (Sister of Client) published on 17 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been using Confident Home Care to visit my sister for over a year. I find they are always on time and are very friendly. My sister who is mentally handicapped and is very wary of strangers looks forward to the carers coming twice a day and is very trusting of them as am I. We have a good communication
on behalf of both parties if either of us have any queries. I look forward to them caring for my sister for the future. Many thanks to all.

Reply from Jimitha Jacob, Registered manager at Confident Home Care

Hi,We are delighted to hear that you are pleased with our Care Professionals. We take great pride in employing dedicated and compassionate individuals who are committed to providing the best care possible. Your feedback means a lot to us and reinforces our commitment to excellence. Thank you so much for taking your time to complete the review


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Review from Keith W (Client) published on 7 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This company is second to none and would highly recommend. The manager listens to you and gives you what you ask for, and she is very good in meeting your requests. The carers are very good and professional nothing too much trouble and you feel comfortable with them.

Reply from Jimitha Jacob, Registered manager at Confident Home Care

Thank you for taking the time to leave us a 5-star review. We are glad to hear that you are pleased with the service we provide. Our team is committed to deliver high-quality service. Your feedback is a great encouragement to us all. Thank you.


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Review from Richard J (Son of Client) published on 7 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Confident Home Care provide a superb service to my parents.
My parents' needs have evolved during 2024, becoming greater and more complex. Confident Home Care have shown a flexible approach to providing support, sometimes with very little notice. Without the support of Confident Care my parents would
not be able to remain in their own home.
The service provided is caring and professional. The medical knowledge of the registered manager, as a nurse, has been invaluable in talking through various care needs as they have arisen.
I have found that the service is highly professional, reliable, caring, respectful, flexible, and empathetic. My parents look forward to the care visitors coming into their home.
I've no hesitation in recommending Confident Home Care.

Reply from Jimitha Jacob, Registered manager at Confident Home Care

Thank you so much for the positive review! We will continue to do our best to support Mum and Dad. Please don't hesitate to reach out to us if there's anything additional we can do for you.


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Review from Andrew M (Son of Client) published on 27 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following my Dad (87) having a number of falls and sustaining a broken shoulder and badly bruised hips etc, his return home from hospital was supported by this wonderful company.
Having never been in this situation and not knowing what to do, the support assistance and help I received initially from
the deputy manager was exemplary. She answered all of my questions and concerns as well as told me things I hadn't thought about at that time, she put me completely at ease.
Following my dad's return home, the support was exceptional, all of the carers were beyond brilliant and made my life and my dad's much more comfortable.
For all of the time dad has received care, it has surpassed our expectation, dad's dignity has been retained and his recovery whilst ongoing is far better than we could have hoped and this is because of the care provided. So, thank you to the deputy manager and the team who are amazing.

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Review from Gillian C (Client) published on 7 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been using confident home care for the last 5 months. Everyone is lovely. Look forward to seeing them every day. I talk to my friends about how good they are. I recommend them to anyone without hesitation. Everyone on the staff treats me with dignity and respect. Everyone is very pleasant and
happy.

Reply from Jimitha Jacob, Registered manager at Confident Home Care

Thank you so much for the lovely review. It means a lot to all of us. Thank you.


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Review from Julie H (Client) published on 31 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers were very willing and professional, I felt safe with the trust I put in them, they couldn't do enough for me. The care manager was very proficient and caring and gave me peace of mind that I could contact any time in the future and would be there for me. I wouldn't hesitate to use them again
if need be.

Reply from Jimitha Jacob, Registered manager at Confident Home Care

Thank you so much for your kind words. I'm pleased to hear about your positive experience. It's truly heartening to know that the care team were willing and professional in their approach, creating a sense of safety and trust for you. Thank you.


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Review from B G (Client) published on 12 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I think that I was one of the first patients to be referred to this organisation by the hospital. I needn't have worried because, from the very first visit and assessment in my home, the manager was very friendly and professional in organising a care plan to suit my needs. All the carers are friendly,
compassionate and caring. There is, however, a language problem with some of the younger carers with English not being their first language.

Reply from Jimitha Jacob, Registered manager at Confident Home Care

Thank you very much for your lovely comment, we felt very lucky to be caring for you and getting to know you all as a family.


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Review from George M (Wife of Client) published on 29 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An outstanding service with compassion and professionalism. Every member of the team showed respect to both myself and my husband and our home. We would not hesitate to recommend Confident Care Home or indeed use them again in the future.

Reply from Jimitha Jacob, Registered manager at Confident Home Care

I am really pleased to hear how happy you are with the care provided by Confident Home Care. I will be sure to share your very positive feedback with our wonderful team of carers. Thank you so much for taking the time to leave us such a lovely review.


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Review from Judy H (Daughter of Client) published on 28 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a client of Confident Home Care for the past seven weeks and we have been extremely happy with the care. We have four visits a day. The carers are respectful, kind and caring and treat my father with the utmost dignity. They are all really friendly.
The company regularly checks in
with us to ask if we are still happy with the plans we have and ask if anything needs to change.
Most importantly my father enjoys their company and feels respected and very well looked after.

Reply from Jimitha Jacob, Registered manager at Confident Home Care

Thank you so much for your time in giving us a review and for your lovely comments. We are so happy that our carers could connect with your dad and maintain his comfort and joy.
We really appreciate your time, take care.


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Current Review Score: 9.9 (9.881)

Overview of Review Score

The Review Score of 9.9 (9.881) out of 10 for Confident Home Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.981 for Confident Home Care is calculated as follows: ( (52 Excellents x 5) + (1 Goods x 4) ) ÷ 53 Ratings = 4.981

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Confident Home Care is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Confident Home Care

What Type of Services does Confident Home Care offer?

Confident Home Care offers Home Care.

How many Carers does Confident Home Care employ?

Confident Home Care employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Confident Home Care to verify any information. View our terms and conditions. Confident Home Care has a Platinum Service – more info.