Guardian Angel Carers - Banstead and Purley

26a Station Road, Sutton SM2 6BX
Submit a Review
10 11 Reviews
  • Guardian Angel Carers - Banstead and Purley, Sutton
With a team of experienced and highly trained professionals, Guardian Angel Carers Banstead and Purley deliver personalised help and support to people living in their own homes and surrounding communities. During any initial meetings, the team spend time getting to know the person requiring care, allowing them to design a bespoke care plan suited to their individual needs and requirements. Through an active and involved approach, the care plan is flexible ensuring that the team can adapt the support required with any changing needs, or preferences over time.

Whether you are looking for companionship once or twice a week, help with daily activities or housework, or require more complex care services, Guardian Angel Carers Banstead and Purley are there to provide as much or as little support as needed.
If you have any questions or would like to find out more, please get in touch with the team.

Show Guardian Angel Carers - Banstead and Purley on the Map

Care Provided by Guardian Angel Carers - Banstead and Purley

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments

Good to Know

  • Person in charge
  • Matthew Parkinson (Manager)

Funding & Fees Guide for Guardian Angel Carers - Banstead and Purley

  • Prices

  • From £31.40 per hour

Guardian Angel Carers - Banstead and Purley Reviews (11)

10

Guardian Angel Carers - Banstead and Purley has a Review Score of 10 (9.984) out of 10, based on 11 reviews in the last 2 years. Over all time Guardian Angel Carers - Banstead and Purley has 11 reviews.

Overall Experience

  • 11
  • 0
  • 0
  • 0
  • 0

Date Published

11
5
8
11
0

Review from Michael F (Son of Client) published on 25 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have used Guardian Angels previously for my mother's care after discharge from hospital. She found the night and day carers to be friendly and helpful which gave her confidence to get back to normal.
This was the second time in the hospital and we had no hesitation in using them again. The experience
has been excellent.

Reply from Matthew Parkinson, Managing Director at Guardian Angel Carers - Banstead and Purley

Thank you for the kind review. It has been a pleasure supporting your mother on the two occasions she has needed some extra support at home. It is great to hear that each time she has regained her confidence and independence. Thank you again.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Polly C (Wife of Client) published on 9 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have used Guardian Angels over the last few months to support him with his dementia. He has recently required personal care and was given the utmost kindness and consideration. When I, as his carer, had to go into hospital Guardian Angels were able to support the family. We had the same carer throughout
and built up a great rapport with her.
I would not hesitate to recommend Guardian Angels whose team have been knowledgeable and sensitive as well as efficient.

Reply from Matthew Parkinson, Managing Director at Guardian Angel Carers - Banstead and Purley

Thank you for the very kind words. It is lovely to hear such positive feedback, which will be passed on to the team. Thank you.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Ellie C (Daughter of Client) published on 25 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Guardian Angels provide a fantastic service to my Dad, who has complex, challenging and changing needs. The carers genuinely care about the people they are caring for, going the extra mile to make sure that my dad is comfortable and happy; whether that be taking my dad out for his favourite coffee,
reading to him and making sure he is always treated with dignity when it comes to personal care. I highly recommended two particular members of staff and their team of guardian angel carers!

Reply from Matthew Parkinson, Managing Director at Guardian Angel Carers - Banstead and Purley

Thank you for the kind words, this will be passed to the team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Lea W (Daughter of Client) published on 25 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was recently tied up with my terminally ill husband's appointments and wasn't able to obtain a urine sample from my mother (a UTI was suspected) in time to take to the doctor's surgery. Guardian Angels stepped in and managed to obtain a urine sample, got it tested and collected the prescribed antibiotics
from the local pharmacy. A weight off my mind.

Reply from Matthew Parkinson, Managing Director at Guardian Angel Carers - Banstead and Purley

Thank you for the kind words, I will pass this directly onto the team members involved. Thank you.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Claire E (Daughter-in-law of Client) published on 16 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Guardian Angels have been consistently reliable in their provision of care to my mother-in-law. The carers are kind and caring and make very good use of their time with her. They frequently anticipate what may be required over and above the agreed tasks but always check with her before proceeding. The
management team are accessible and easy to communicate with and keeps me updated with any concerns. I would not hesitate to recommend them.

Reply from Matthew Parkinson, Managing Director at Guardian Angel Carers - Banstead and Purley

Thank you for the lovely feedback. It is great to hear that both the carers and the office team are working so well together.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Lesley W (Daughter of Client) published on 3 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I interviewed 4 companies to sort care out for my 93-year-old father. Guardian Angel's care manager came to our house to meet Dad and tell us about their service. The emphasis was on the care they provide to my father not the fees or T&Cs (obviously they charge and come with T&Cs) but unlike the other
companies it was all about Dad. We've met 3 carers now and they've all been amazing. Organising outings, keeping his home clean and tidy and generally being great companions. I can highly recommend them.

Reply from Matthew Parkinson, Managing Director at Guardian Angel Carers - Banstead and Purley

Thank you so much for the kind words. Person-centred homecare is what we are all about and I am so pleased to hear the positive feedback. Thanks again.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from V F (Wife of Client) published on 7 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Guardian Angels have been completely wonderful.
The staff were so compassionate when we approached them from the outset. The carers were chosen to fit into our family and they became part of our household.
My experience with them completely changed my opinion of carer agencies, it was for us a wholly
positive experience and the carers and company supported my husband and his needs but also, by being reliable, compassionate and helpful they supported our family going through a difficult time.
I can't speak highly enough of Guardian Angels. I would definitely recommend and hope everyone has the same positive experience we did.

Reply from Matthew Parkinson, Managing Director at Guardian Angel Carers - Banstead and Purley

Thank you for the lovely heartfelt review. It was a pleasure providing some homecare that made a real difference. Thanks again


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Y B (Client) published on 16 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy with care provided. Both sides managing to be flexible with dates and times. Staff are efficient and willing to carry out any task requested, whether domestic or personal. I would recommend this agency unreservedly.

Reply from Matthew Parkinson, Managing Director at Guardian Angel Carers - Banstead and Purley

Thank you for your very kind words about our home care service.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Katie S (Daughter of Client) published on 5 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My review actually expands over the last year and a half.
This care agency goes above and beyond to support its clients. The staff they employ (whom we have had support from) are thoughtful, kind and aware of the needs of clients.
My family will be forever grateful for the amazing support.

Reply from Matthew Parkinson, Managing Director at Guardian Angel Carers - Banstead and Purley

Thank you for the lovely feedback. It has been a pleasure providing home care support for your family, and I will be sure to pass this feedback on to our team. Thank you again.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Penny H (Daughter-in-law of Client) published on 22 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our carer is always reliable and willing to help with everything she is asked to do. She is very friendly and my mother-in-law has built up a very good relationship with her. Having the same person coming reliably at the same time each week gives valued structure and security for my mother-in-law.

Reply from Matthew Parkinson, Managing Director at Guardian Angel Carers - Banstead and Purley

Thank you for this lovely feedback. It is so pleasing to hear that the home care we are supporting with is making such a difference. Thank you again.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from C C (Daughter of Client) published on 5 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been delighted with the care my mother received from Guardian Angel Carers - Banstead and Purley. They are a caring, kind, compassionate and skilled team of people who go the extra mile. Visits are not rushed and nothing is too much trouble. Good and prompt communication and consistency of carers
which is important. Mum loved all the carers and enjoyed her chats with them. Have no hesitation in recommending this agency.

Reply from Matthew Parkinson, Managing Director at Guardian Angel Carers - Banstead and Purley

Thank you very much for the lovely words and for taking the time to write this kind review. I will ensure this is passed on to all of the team. It was a pleasure to spend time with your mum.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 10.0 (9.984)

Overview of Review Score

The Review Score of 10 (9.984) out of 10 for Guardian Angel Carers - Banstead and Purley is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.984 for Guardian Angel Carers - Banstead and Purley is calculated as follows: ( (62 Excellents x 5) + (1 Goods x 4) ) ÷ 63 Ratings = 4.984

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Guardian Angel Carers - Banstead and Purley is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (2)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Matt

Matt Parkinson

Job Title: Business Owner

Joined: 2022

Business Owner Matt is a qualified Physiotherapist by background and brings a passion for supporting people to live well in their own homes to Guardian Angel Carers.


Frequently Asked Questions about Guardian Angel Carers - Banstead and Purley

What Type of Services does Guardian Angel Carers - Banstead and Purley offer?

Guardian Angel Carers - Banstead and Purley offers Home Care.

How many Carers does Guardian Angel Carers - Banstead and Purley employ?

Guardian Angel Carers - Banstead and Purley employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Guardian Angel Carers - Banstead and Purley to verify any information. View our terms and conditions. Guardian Angel Carers - Banstead and Purley has a Platinum Service – more info.