Caremark Doncaster, Bassetlaw and West Lindsey

12 Sea King Drive, Fountain Court, Doncaster DN9 3QR
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9.9 17 Reviews
  • Caremark Doncaster, Bassetlaw and West Lindsey, Doncaster
Caremark Doncaster, Bassetlaw and West Lindsey is a home care agency that provides care for adults in Doncaster and the surrounding areas including Armthorpe, Tickhill, Conisbrough
and Hatfield.

All staff employed by Caremark Doncaster, Bassetlaw and West Lindsey are vetted and highly trained. They are only selected once they have been fully referenced and DBS checked and are fully trained before being placed with clients on a permanent basis.

Dignity and respect are central to all care visits to the clients. Staff communicate effectively with relatives updating them on any major care issues.

They are specialists in dementia care, domestic services, elderly care, personal hygiene care, physical disability care and sensory impairment

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Care Provided by Caremark Doncaster, Bassetlaw and West Lindsey

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Alison Springall (Care Manager)

Funding & Fees Guide for Caremark Doncaster, Bassetlaw and West Lindsey

  • Prices

  • Prices start from £25.50 per hour

  • Bank Holidays and other Specified Seasonal Periods are charged at 1.5 times

Caremark Doncaster, Bassetlaw and West Lindsey Reviews (17)

9.9

Caremark Doncaster, Bassetlaw and West Lindsey has a Review Score of 9.9 (9.890) out of 10, based on 17 reviews in the last 2 years. Over all time Caremark Doncaster, Bassetlaw and West Lindsey has 17 reviews.

Overall Experience

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Review from C W (Daughter of Client) published on 5 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't speak highly enough about the company. The management are wonderful, they have always, on every occasion sorted care out for mum (even if it's been last minute).
Nothing seems to be too much trouble.
The carers that come to mum are friendly and professional. Mum is very happy and comfortable
to be left with them, which gives me peace of mind if we're away.

Reply from Yomi Eletu, Managing Director at Caremark Doncaster, Bassetlaw and West Lindsey

Thank you for your kind review, it was a pleasure to look after your mum.


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Review from Graeme M (Son of Client) published on 29 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Caremark were appointed to visit my mother primarily although they looked after my father too as both were suffering from different forms of dementia. All carers were friendly, supportive, caring. They took them out for walks, did colouring and exercise particularly my mother who was deteriorating rapidly.
The management kept us informed at all times. We would not have been able to keep them at home as long as we did without excellent Caremark. Would wholeheartedly recommend.

Reply from Yomi Eletu, Managing Director at Caremark Doncaster, Bassetlaw and West Lindsey

Thank you for your lovely review, it was a pleasure to look after your parents.


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Review from Stuart K (Son of Client) published on 15 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother and I engaged Caremark Doncaster in 2024 to provide companionship and care one day a week for my elderly father who has dementia.
The service has been nothing less than outstanding, the care and companionship has been first rate and my father has bonded well with the very respectful team
member.
This has also given my father a greater level of social engagement, chatting and playing board games etc as well as going out for short walks, and has also allowed my mother respite for at least one day a week.
We are very pleased with Caremark Doncaster, I cannot recommend them enough.
Well done, Caremark!

Reply from Yomi Eletu, Managing Director at Caremark Doncaster, Bassetlaw and West Lindsey

We appreciate you taking the time to leave such a nice review. It has indeed been a pleasure to look after your Dad.


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Review from D M (Son of Client) published on 23 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After years of trying to find a decent professional care company that would look after my Mother and give her the care and attention she needed she came across Caremark just before she went into hospital for a shoulder replacement.
Due to complications, she had a 2-month stay in hospital and unfortunately,
since then she has been bed-bound. When she was well enough to come out of hospital we contacted Caremark and between us produced a care plan to cover all Mother's needs.
Caremark have been absolutely brilliant since day one. All the staff from management to carers are very professional and dedicated in everything they have done. Nothing is too much for them and they go above and beyond caring for my mother and helping the family to get all the care and assistance that she needs.
When the time comes that a care company is needed we would highly recommend Caremark we only wish we had found them earlier.

Reply from Yomi Eletu, Managing Director at Caremark Doncaster, Bassetlaw and West Lindsey

Thank you for taking the time to leave such a nice review. It has been a pleasure to look after your mum.


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Review from Maria F (Daughter of Client) published on 28 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing, but praise for the Care and Attention my Mum received from leaving hospital up to her passing recently.
The Carers were very friendly and went the extra mile to make sure my Mum was happy, which put my Mum at ease.
She was very weary of strangers coming into her house to care for her,
but she found it quite easy to accept this due to the care and love your carers showed towards her. Our family will be eternally grateful to you all and we appreciate the lengths they had to go to just to get through to such a remote location often 4 times a day at some points.
So blessed we found you and doubly blessed that Mum had you to care for her.
If ever my Dad needs help in the future we will be in touch in a Heartbeat and for anyone reading this review, words just can't do justice to the care and support my lovely Mum has had from Caremark and their team of Carers. My mum loved you all and so did we!

Reply from Yomi Eletu, Managing Director at Caremark Doncaster, Bassetlaw and West Lindsey

We appreciate you taking the time to leave such a nice review. It was indeed a pleasure to look after your mum.


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Review from Martin S (Son of Client) published on 14 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a couple of non-injury falls my 98-year-old father begrudgingly accepted that he may need some help. Caremark stepped in and from Oct 2023 they provided a once-a-day lunchtime visit. A care plan was devised and this included preparing his lunch, general cleaning of his home, changing his bed,
washing and ironing, etc. From the outset, nothing was too much trouble for the carers, a couple of whom were regular attenders. They understood my father's needs perfectly. He wasn't the easiest person to deal with, but they did and with good humour.
My wife and I took a holiday in Jan and on day one we were notified that Dad had suffered another fall which had caused him slight injury. Caremark took appropriate action and was flexible enough to increase visits to 3 times a day which was enormously reassuring.
Dad recently passed away. Thanks to all at Caremark, but special thanks go to the 2 regular carers. I can't name you, but hopefully, you know who you are.

Reply from Yomi Eletu, Managing Director at Caremark Doncaster, Bassetlaw and West Lindsey

Thank you for your lovely review, it was a pleasure to look after your Father.


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Review from Patricia T (Daughter of Client) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The management has bent over backwards to swap and change care packages when required. Carers are excellent and the same carers all the time. They have a true understanding of a dementia client. Would definitely recommend this company.

Reply from Yomi Eletu, Managing Director at Caremark Doncaster, Bassetlaw and West Lindsey

We appreciate you taking the time to leave such a nice review.


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Review from Janet S (Daughter of Client) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum enjoys the calls and likes all the carers. They talk to her and meet her needs, her medication and hygiene needs are met with some light opportunities for helping her keep the house tidy. The service takes pressure off me and slows me to spend quality time with my mum.

Reply from Yomi Eletu, Managing Director at Caremark Doncaster, Bassetlaw and West Lindsey

We appreciate you taking the time to leave such a nice review.


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Review from H L (Daughter of Client) published on 20 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Caremark Doncaster has cared for my father for the last 9 months since he was discharged from hospital after suffering a stroke.
From day one they provided very reliable service and helped us with suggestions of food suppliers, how to store Dad's house keys, and other equipment we might find helpful
with dads day to day care and safety.
The care manager and care coordinator always replied to any questions or worries I had and were always happy to amend visiting hours or the care plan we had in place.
I felt a sense of comfort knowing that a caring and reliable company was taking care of Dad and that any problems or concerns would be brought to my attention immediately.
Monthly invoices are emailed to you with all the visits recorded on a daily basis so it is quite simple to check that they are correct and then payment can be made using an online banking transfer.
Without Caremark, I don’t know what we would have done about Dad's daily care as the local council could not offer any help or support.

Reply from Yomi Eletu, Managing Director at Caremark Doncaster, Bassetlaw and West Lindsey

We appreciate you taking the time to leave such a nice review.


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Review from Sue R (Daughter of Client) published on 16 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Caremark flew to the rescue when it looked like my dad needed nursing care at home, providing a much-needed fast response at a time when our family was feeling vulnerable and helpless. The Caremark representative who responded to my call gave our family her time, expertise, and guidance willingly and
generously, with no strings attached. The fact that Caremark liaises closely with Adult Social Services also gave us the confidence this is a reliable organisation wholly trusted by the local authorities, a safe pair of hands.

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Review from Yolanda M (Daughter of Client) published on 15 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and the whole team at Caremark in Doncaster were just brilliant from the first contact, through 7 months of care for my mother and father in their home. They visited 4 times a day, preparing meals and helping my mother with her personal care. Always delivered with respect, dignity and a
smile, even arranging waking night sitters for Mum to keep her safe at night. I would recommend them in a heartbeat.

Reply from Yomi Eletu, Managing Director at Caremark Doncaster, Bassetlaw and West Lindsey

Thank you for taking the time to leave us such a nice review.


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Review from R S (Client) published on 20 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the quality of care after knee surgery. The carer was polite helpful and compassionate. She worked effectively and provided any care I needed. She was friendly and very professional. She always arrived on time. I would highly recommend this service to anyone needing support. The management
are very efficient and also compassionate to one’s needs.

Reply from Yomi Eletu, Managing Director at Caremark Doncaster, Bassetlaw and West Lindsey

Thank you very much for your kind feedback. We are grateful.


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Review from Helen E (Daughter of Client) published on 8 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Impressed with the care and service provided to date. Having consistency of the same two carers arriving at the same agreed time each visit is very important to most elderly people and Caremark pride themselves on achieving this.
Communication between my dad, the carers and the office has been excellent.
Dad speaks very highly of the professionalism, kindness and attention to detail from both male carers who currently visit him. Having used an alternative care provider in the past, I am delighted they are not all the same!

Reply from Yomi Eletu, Managing Director at Caremark Doncaster, Bassetlaw and West Lindsey

Thank you very much for your kind feedback. We really appreciate it.


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Review from K F (Daughter of Client) published on 4 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Care workers have always been punctual, friendly and patient. Requested care and tasks have been carried out efficiently and effectively. All staff appear to have genuine compassion for clients and a willingness to provide exactly what the client requires.

Reply from Yomi Eletu, Managing Director at Caremark Doncaster, Bassetlaw and West Lindsey

Many thanks for your feedback. We appreciate the time you have taken as we can use this to improve on the service that we deliver. Kind Regards.


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Review from Michael L (Nephew of Client) published on 4 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring and considerate.
Always keen to help one carer was excellent we were disappointed when she left.
Just a good word for the other carer he jelled with the client was excellent.
The client was very comfortable with the service.

Reply from Yomi Eletu, Managing Director at Caremark Doncaster, Bassetlaw and West Lindsey

Thank you for your kind response. We appreciate the time taken to respond as we use this to improve the service we deliver.
Kind Regards.


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Review from J M (Friend of Client) published on 1 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has never had carers come into her home before, so was naturally a little apprehensive. Her fears were allayed right from the start. Everyone we have dealt with at Caremark has been friendly, kind and understanding. The emphasis is on what is best for the customer and how she wishes to be
treated. I would recommend Caremark to anyone looking for a caring care company.

Reply from Yomi Eletu, Managing Director at Caremark Doncaster, Bassetlaw and West Lindsey

Thank you very much for your feedback. We appreciate all feedback regarding Caremark Doncaster as it helps us improve our service.
Kind Regards.


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Review from H S (Daughter of Client) published on 12 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the very first phone call with Caremark Doncaster to the last visit for my Mum the professional, caring, enthusiastic and genuine kindness from everyone involved was wonderful.
We needed 1 week respite care for mum who has complex care needs. Most care companies shy away from this sort of provision.
But Caremark embraced our needs and gave a reliable, compassionate service.
Mum loved having the team in her home. And would be very happy to use Caremark Doncaster again in the future.

Reply from Yomi Eletu, Managing Director at Caremark Doncaster, Bassetlaw and West Lindsey

Thank you very much for your kind review. We are glad to hear how pleased you are with our service.


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Current Review Score: 9.9 (9.890)

Overview of Review Score

The Review Score of 9.9 (9.890) out of 10 for Caremark Doncaster, Bassetlaw and West Lindsey is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.890 for Caremark Doncaster, Bassetlaw and West Lindsey is calculated as follows: ( (91 Excellents x 5) + (7 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 100 Ratings = 4.89

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Caremark Doncaster, Bassetlaw and West Lindsey is based on 17 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (3)

Yomi

Yomi Eletu

Job Title: Managing Director

Joined: 2022

Yomi has worked as an IT professional for many years. In addition, he has been involved in training, coaching and mentoring Business Analysts. Nonetheless, he has always had a passion for health and social care, and Caremark is a perfect opportunity to showcase this passion.


Yomi has a wealth of varied entrepreneurial experiences having successfully run and operated a couple of businesses for over a decade which will lend itself to growing Caremark Doncaster.


Having been a recipient of care growing up, Yomi believes staff and clients are key to business he aims to put his employees and customers at the heart of Caremark Doncaster. Yomi is keen to support residents of Doncaster to access quality affordable care, empowering people to stay in their own homes safely for as long as possible.


He has a passion for providing the highest standards of person-centred care to all that require support in Doncaster, whilst striving to build a great workforce and most importantly a people-oriented workplace.


Alison

Alison Springall

Job Title: Care manager

Joined: 2023

Alison has worked in care for over 35 years. Alison started out as a carer and has worked her way up learning along the way what good care looks like! She has been a CQC registered manager for over 10 years with different care companies , when Yomi asked Alison to join Caremark Doncaster she did not hesitate. Alison believes in Yomi’s passion and vision for care in Doncaster. Alison has lived in Doncaster all her life and believes in the delivering a high quality, person centered care to the local community.


Alison believes that being at home is the best medicine anyone can have, being surrounded by your own possessions and loved ones and the best way to achieve this is by having good quality home care.


Michelle

Michelle Mulins

Job Title: Care Co-Ordinator

Joined: 2023

Michelle has worked all her adult life in care, starting as a carer many years ago! Recently Michelle has experienced the other side of care personally and now has an understanding of how hard it is to navigate your way through the care system, so would like to ensure that anyone in the local community needing care can access good quality care without having to jump through hoops to access it.


Michelle has worked alongside Alison for a number of years and together they have always achieved their objective to provide a good quality service and will continue to give the same dedication and passion to Caremark Doncaster. Michelle believes in supporting not only the client but the care staff as well so they remain with Caremark Doncaster and have the opportunity to progress with their own careers.


Frequently Asked Questions about Caremark Doncaster, Bassetlaw and West Lindsey

What Type of Services does Caremark Doncaster, Bassetlaw and West Lindsey offer?

Caremark Doncaster, Bassetlaw and West Lindsey offers Home Care.

How many Carers does Caremark Doncaster, Bassetlaw and West Lindsey employ?

Caremark Doncaster, Bassetlaw and West Lindsey employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Doncaster, Bassetlaw and West Lindsey to verify any information. View our terms and conditions. Caremark Doncaster, Bassetlaw and West Lindsey has a Platinum Service – more info.