LadyB Healthcare Agency

Bec 2 CIC, Barking & Dagenham Foyer, 50 Wakering Road, Barking IG11 8GN
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9.2 4 Reviews
  • LadyB Healthcare Agency, Barking
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Care Provided by LadyB Healthcare Agency

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • LadyB Health Care Recruitment Agency's Ltd
  • Person in charge
  • Rebecca Ossai (Manager)
  • Admission Criteria
    • no restrictions

Funding & Fees Guide for LadyB Healthcare Agency

  • Prices

  • our fees is £19 per hour on week days, £21 on weekends and bank holidays.

  • Ladyb health care appreciate, that receive our payment on time on the date and time agreed.
    We can offer discount of 10% on long term contracted hour , like 40 hours a week.

LadyB Healthcare Agency Reviews (4)

9.2

LadyB Healthcare Agency has a Review Score of 9.2 (9.207) out of 10, based on 4 reviews in the last 2 years. Over all time LadyB Healthcare Agency has 4 reviews.

Overall Experience

  • 4
  • 0
  • 0
  • 0
  • 0

Date Published

4
4
4
4
0

Review from Manuela N (Client) published on 15 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Unfortunately my mother il law passed away but we have been extremely pleased with the care provided by this Agency . From the very beginning, their team has been polite, professional, and incredibly reliable. Every carer who has visited has shown genuine compassion, patience, and attentiveness, ensuring
that her individual needs were always met with dignity and respect including her Nigerian cultural preferences.
It's been such a relief knowing she was in safe hands. We're truly grateful for the support they've given our family and wouldn't hesitate to recommend them to others looking for high standard care.

Reply from Rebecca Ossai, director at LadyB Healthcare Agency

Thanks so much for your review. I appreciate. This review will help our staff to know they really doing a great job.Thanks once again


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from C M (Nephew of Client) published on 11 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very Very happy of the services rendered to my aunty. Staff are accommodating, compassionate, Caring , punctual and professional.My experience was nice and positive. Noticed that my aunty (the client)is always happy with the provider/staff. I will recommend LADYB HEALTH CARE to all ,cheer.

Reply from Rebecca Ossai, director at LadyB Healthcare Agency

Thanks so much for your review, we aim to work more for the safety, and caring of our service users.l really appreciate your support and encouragement.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Pandy P (Daughter of Client) published on 9 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just want to say thanks to Lady B company for being so amazing . Ever since my mum started using their services there have been an improvement in my mother health and she is so happy . I will continue to recommend your service to friends and family . Thank you Lady B .

Reply from Rebecca Ossai, director at LadyB Healthcare Agency

Thanks so much for your time to give us this review.i really appreciate.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from D J (Daughter of Client) published on 4 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

LadyB Healthcare staff are very caring, and supportive. They are well-trained. My dad and I are very happy with LadyB Healthcare Services. I will recommend LadyB Healthcare to family and friends because they give quality care services.

Reply from Rebecca Ossai, Director at LadyB Healthcare Agency

Thanks so much for giving LadyB Healthcare good feedback. I really appreciate your time, and your dad has been a cooperative person when staff carry out our care service, it helps them work more. Thanks.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.2 (9.207)

Overview of Review Score

The Review Score of 9.2 (9.207) out of 10 for LadyB Healthcare Agency is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.957 for LadyB Healthcare Agency is calculated as follows: ( (22 Excellents x 5) + (1 Goods x 4) ) ÷ 23 Ratings = 4.957

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for LadyB Healthcare Agency is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Oct 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about LadyB Healthcare Agency

What Type of Services does LadyB Healthcare Agency offer?

LadyB Healthcare Agency offers Home Care.

How many Carers does LadyB Healthcare Agency employ?

LadyB Healthcare Agency employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact LadyB Healthcare Agency to verify any information. View our terms and conditions. LadyB Healthcare Agency has an Enhanced Service – more info.