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Flourish Advanced Care Ltd has a Review Score of 8.8 (8.778) out of 10, based on 3 reviews in the last 2 years. Over all time Flourish Advanced Care Ltd has 3 reviews.
Review from Desmond F (Son of Client) published on 12 January 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Agnes Njoku, Registered Manager at Flourish Advanced Care Ltd
Flourish Advanced Care is quite delighted.
Flourish will continue to work with passion to encourage patient-centred care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Norleen S (Client) published on 29 November 2023
Submitted via Website •
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Overall Experience
4.0 out of 5
Reply from Agnes Njoku, Registered Manager at Flourish Advanced Care Ltd
Thank you so much for your response.
Very much happy to know your happy with our service .
Thank you.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Nicola W (Daughter of Client) published on 21 November 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Agnes Njoku, Registered Manager at Flourish Advanced Care Ltd
Thank you so much for taking the time to give this review.
I value your feedback.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 8.8 (8.778) out of 10 for Flourish Advanced Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 3 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.778 for Flourish Advanced Care Ltd is calculated as follows: ( (14 Excellents x 5) + (4 Goods x 4) ) ÷ 18 Ratings = 4.778
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Flourish Advanced Care Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Flourish Advanced Care Ltd to verify any information. View our terms and conditions. Flourish Advanced Care Ltd has a Basic Service – more info.
