Prestige Care Solutions Reviews (4)
Prestige Care Solutions has a Review Score of 8.7 (8.667) out of 10, based on 4 reviews in the last 2 years. Over all time Prestige Care Solutions has 4 reviews.
Review from M A (Client) published on 5 December 2024
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
The carers have patience. The carers are hardworking and always smile.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Richard M (Husband of Client) published on 5 December 2024
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Paul B (Husband of Client) published on 7 May 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Mavis Krah, Manager at Prestige Care Solutions
We are pleased to have positively contributed to your wife's wellbeing.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J L (Son of Client) published on 16 May 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
The staff have also encouraged and prompted my father to take his medication, as he can sometimes forget to do so.
My father's carers have performed cleaning duties
I want to thank the staff for their patience and time with my father.
Reply from Edward Gilad, Director at Prestige Care Solutions
Thank you for this feedback. We are delighted our services are making a positive impact in the life of your father.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Overview of Review Score
The Review Score of 8.7 (8.667) out of 10 for Prestige Care Solutions is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
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a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.417 for Prestige Care Solutions is calculated as follows: ( (10 Excellents x 5) + (14 Goods x 4) ) ÷ 24 Ratings = 4.417
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b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Prestige Care Solutions is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.