SureCare (Corby & Northants)

1a/2, Headlands, Kettering NN15 7ER
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9.7 7 Reviews
  • SureCare (Corby & Northants), Kettering
SureCare community services has been providing home care service for nearly 30 years and now has the privilege to provide its high-quality home care services in & around North Northamptonshire. It is the aim of SureCare Corby & Northants to provide high quality care and support in a way which supports the independence of individuals and enables them to remain in their own homes for as long as possible.

SureCare Corby & Northants provides home care services in North Northamptonshire, East Northants and surrounding areas.

SureCare Corby & Northants provides assistance with:

Rising and retiring
Assistance with personal hygiene including bathing and hair washing
Continence management
Assistance with mobility
Assistance with maintaining hydration and nutrition (cooking, meal preparation)
Medication supervision/administration
Palliative care
Reablement
Support with social interaction
Household management including shopping, cleaning, banking.

People they provide services for:
Adults (aged 18-65), older people (aged 65+)

The people they can offer support to range from those who are getting older and a little frailer, right through to those who require intensive 24 hour support. Service Users may suffer from a wide range of medical and/ or mental health conditions both acute and chronic.

The team's objectives are:

• To enable individuals to maintain their independence.
• To provide assistance with daily tasks to support that independence and prevent individuals from feeling helpless.
• Assess needs, plan and deliver all support in a way which meets the needs of the individual and respects their wishes.
• To support individuals to retain their dignity by continuing to live their chosen lifestyle for as long as they wish, and are physically and mentally able to do so.
• To provide a service that fully satisfies the needs and expectations of individuals in their own homes.

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Care Provided by SureCare (Corby & Northants)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Elsa Louw (Registered Manager)

Funding & Fees Guide for SureCare (Corby & Northants)

  • Prices

  • Price starts from £23.00/hr only.

  • The above priced with one carer in mind. Where there is a need for two carers then the price is doubled.

SureCare (Corby & Northants) Reviews (7)

9.7

SureCare (Corby & Northants) has a Review Score of 9.7 (9.700) out of 10, based on 7 reviews in the last 2 years. Over all time SureCare (Corby & Northants) has 7 reviews.

Overall Experience

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Review from Robert S (Son of Client) published on 11 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have an absolutely fantastic young man who has been taking care of my mum. He has shown nothing but care and respect for her. Very sincere and polite young. Always busy helping my mother. Always cleaning.

Reply from Sahil Patpatia, Franchise Director at SureCare (Corby & Northants)

Thank you for the lovely feedback. It's a pleasure being able to serve & support your mother and continuing to do so. Your compliments and feedback help and encourage us to consistently provide high-quality care & support to our service users and their families too. SureCare Corby & Northants thank you for your support.


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Review from A W (Son of Client) published on 25 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great management who are flexible and helpful in their approach. Nothing is too much trouble. Additionally, a very good carer who really looks after my father - doing anything that is needed and always with a smile. And all for a fair price!

Reply from Sahil Patpatia, Franchise Director at SureCare (Corby & Northants)

Thank you for a lovely & positive feedback. it has been a pleasure to be able to serve & support your father. Your compliments and feedback means a lot and encourage us to consistently providing the high quality care & support to our Service users and their families too. SureCare Corby & Northants Thank you for your Support.


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Review from Helena D (Granddaughter of Client) published on 15 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I’d like to thank the entire team at SureCare Corby! The Manager is extremely helpful and ensures that enough time is allocated to providing a quality care service. Thank you again for everything!

Reply from Sahil Patpatia, Franchise Director at SureCare (Corby & Northants)

Thank you for a lovely feedback, We as SureCare Corby & Northants thrive on providing the good quality services with consistency.


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Review from Zafar I (Friend of Client) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care home is one of the best care homes in Kettering Corby. In all fields including management, staff are well qualified, in simple words I can say that it is one of the best care homes in Corby, Kettering. Excellent.

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Review from Irene A (Client) published on 26 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service from first call enquiring about our care. Home visit very informative, every detail explained, given time to ask questions, made sure I was happy with what I was being offered. Followed up after I was home, making sure I was happy with care. Would certainly use service again if needed.

Reply from Sahil Patpatia, Franchise Director at SureCare (Corby & Northants)

Thank you so much for such a lovely feedback. It was a pleasure to have served you and be able to help provide you with post ops care and support. Thank you! All the best.


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Review from Carherine L (Client) published on 19 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Living on my own and only having my daughter to look after me for three days after my total hip replacement, I contacted the hospital to see if they could recommend a care company and they gave me the telephone number of SureCare.
I was interviewed in my own home by a caring and informative consultant
and we sorted out exactly what I needed and started my care the day my daughter went home. I was looked after in a dignified and caring manner by my carer, who did exactly what I needed, couldn’t fault her work at all and in fact when her ten days were up I really missed her.

Reply from Sahil Patpatia, Franchise Director at SureCare (Corby & Northants)

Thank you for the feedback, it had been a pleasure for SureCare (Corby & Northants team) to be able to help and serve you. Thank you for your custom.


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Review from P J (Client) published on 4 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had SureCare since June into July now, several weeks cover. The staff have been amazing, very friendly and professional at all times. Each carer has given good care levels and at my pace, not rushed, which is so good. Any other jobs I requested, like cleaning or taking shopping, have been great.
Organised in advance, making sure they cover everything required and more, again no rushing.
I found that the head staff visit and cover lots of regulations to make me feel protected against rules that could be broken by others. It is a very professional company and can adapt to individual needs really well. Have expanded my help from them to cover things like gardening, shopping, appointment support and transport by carers, paying only mileage fees. I'm very proud to have been looked after by such high standards in every part of my care, with family settings taken into account in our home.

Reply from Anita Cowley, Registered Manager at SureCare (Corby & Northants)

It has been a pleasure meeting and working with you, we are so happy you have extended your services with us and look forward to supporting you for as long as you need us too.


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Current Review Score: 9.7 (9.700)

Overview of Review Score

The Review Score of 9.7 (9.700) out of 10 for SureCare (Corby & Northants) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for SureCare (Corby & Northants) is calculated as follows: ( (42 Excellents x 5) ) ÷ 42 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for SureCare (Corby & Northants) is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about SureCare (Corby & Northants)

What Type of Services does SureCare (Corby & Northants) offer?

SureCare (Corby & Northants) offers Home Care.

How many Carers does SureCare (Corby & Northants) employ?

SureCare (Corby & Northants) employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SureCare (Corby & Northants) to verify any information. View our terms and conditions. SureCare (Corby & Northants) has an Enhanced Service – more info.