Walfinch Reading & Wokingham

5 Chiltern Court, 37 St Peters Avenue, Caversham, Reading RG4 7HD
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8.4 2 Reviews
  • Walfinch Reading & Wokingham, Reading
Walfinch Reading & Wokingham provides home care services to people needing care and support in their own homes.

Home care services such as personal care (help washing, getting out of bed etc), help with household chores, complex care needs, live-in care, respite care etc.

Friendly and compassionate staff are well-trained, and dedicated to reducing stress and discomfort.

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Care Provided by Walfinch Reading & Wokingham

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Ghizlane Tadili (Registred Manager)

Funding & Fees Guide for Walfinch Reading & Wokingham

  • Prices

  • from £25 per Hour

Walfinch Reading & Wokingham Reviews (2)

8.4

Walfinch Reading & Wokingham has a Review Score of 8.4 (8.417) out of 10, based on 2 reviews in the last 2 years. Over all time Walfinch Reading & Wokingham has 2 reviews.

Overall Experience

  • 2
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Date Published

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Review from D B (Daughter of Client) published on 16 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer was so caring with my late Mum when we were in a difficult situation and made our lives so much easier. I definitely recommend this company.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from T Y (Daughter of Client) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Good communication from the team, very caring and punctual individuals, always happy to help. Well-trained carers. Management is well organised and online notes are easy to access and understand. Queries answered very quickly.

Reply from Ghizlane Tadili, Director at Walfinch Reading & Wokingham

Thank you so much for your kind words and for taking the time to share your positive experience at Walfinch.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.4 (8.417)

Overview of Review Score

The Review Score of 8.4 (8.417) out of 10 for Walfinch Reading & Wokingham is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.917 for Walfinch Reading & Wokingham is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Walfinch Reading & Wokingham is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Walfinch Reading & Wokingham

What Type of Services does Walfinch Reading & Wokingham offer?

Walfinch Reading & Wokingham offers Home Care.

How many Carers does Walfinch Reading & Wokingham employ?

Walfinch Reading & Wokingham employs 6 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Walfinch Reading & Wokingham to verify any information. View our terms and conditions. Walfinch Reading & Wokingham has a Platinum Service – more info.