RCS Care Solutions

1.04 Creech Castle, The Keep, Taunton TA1 2DX
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8.0 1 Review
  • RCS Care Solutions, Taunton
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Care Provided by RCS Care Solutions

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • RCS Care Solutions Ltd
  • Person in charge
  • Christopher Summers (Manager)
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RCS Care Solutions Reviews (1)

8.0

RCS Care Solutions has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time RCS Care Solutions has 1 review.

Overall Experience

  • 1
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Date Published

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Review from O P (Brother of Client) published on 6 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

RCS Care Solutions is an excellent care provider. It's clear that everyone from the carers to the company leaders actually cares and puts the client's best interest, health and quality of life first.
RCS are attentive to my brother's changing, nuanced needs; management was enthusiastic in generating
solutions to accommodate my brother, creating a bespoke solution tailored to him specifically. RCS work hard to make my brother's living situation as excellent as possible; carers work in shifts within my brother's residence day and night providing comfort, companionship and the highest quality of care. Seriously they're an excellent local team that are well worth contacting.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for RCS Care Solutions is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for RCS Care Solutions is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for RCS Care Solutions is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Nov 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about RCS Care Solutions

What Type of Services does RCS Care Solutions offer?

RCS Care Solutions offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact RCS Care Solutions to verify any information. View our terms and conditions. RCS Care Solutions has a Basic Service – more info.