Macdave Services

2 Falmouth Road, Leicester LE5 4WH
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8.9 4 Reviews
  • Macdave Services, Leicester
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Care Provided by Macdave Services

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • Macdave Services Ltd
  • Person in charge
  • Christine Murunga (Manager)
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Macdave Services Reviews (4)

8.9

Macdave Services has a Review Score of 8.9 (8.917) out of 10, based on 4 reviews in the last 2 years. Over all time Macdave Services has 4 reviews.

Overall Experience

  • 3
  • 0
  • 1
  • 0
  • 0

Date Published

4
0
3
4
0

Review from Roderick F (Son of Client) published on 11 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This home care company continues to provide excellent care for my 85-year-old mother. Since the family commenced with their services they have provided an excellent level of personal care and been very helpful with tasks around the house. They have also been very reliable in communicating any important
information concerning my mother to the rest of the family. I would strongly recommend this care provider to anyone looking for care provision for an elderly relative or friend.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Graham W (Client) published on 26 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Had disabling post-sepsis syndrome and IBS. Couldn't move, was sore and in a mess. Macdave amazing. Nothing too much trouble. Came in the morning and late at night for weeks. Never a complaint. Got me equipment, physios and District nurses. With their care, Macdave has made me ten times stronger. I
could call round the clock if I needed anything then they would come.
Totally personal and friendly.
I will love them forever.
Will miss them when I am well.

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Value for Money

Review from Carol L (Client) published on 11 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers are always punctual, outstanding care workers go above and beyond to ensure that I am well looked after. Usually accompany me for social activities, and implement diet needs as per doctor's advice, their cleaning is spot on, the food is hygienic and the preparation is excellent. Very professional,
well-trained staff who always kept me up to date with daily improvements and schedules. Would definitely recommend their services to anyone. Well done to Macdave Services.

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Management

Treated with Dignity

Value for Money

Review from T W (Daughter of Client) published on 14 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Always punctual, outstanding care workers who went above and beyond to ensure Mum was well looked after, always accompanied her for her social activities, implemented diet needs as per doctor's advice, their cleaning was also spot on, food hygienic and preparation is excellent. Very professional, well-trained
staff who always kept us up to date with Mum's daily improvements and schedule. Would definitely recommend their services to anyone. Kudos Macdave Services.

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Management

Treated with Dignity

Value for Money

Current Review Score: 8.9 (8.917)

Overview of Review Score

The Review Score of 8.9 (8.917) out of 10 for Macdave Services is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.917 for Macdave Services is calculated as follows: ( (23 Excellents x 5) + (1 Satisfactorys x 3) ) ÷ 24 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Macdave Services is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Macdave Services

What Type of Services does Macdave Services offer?

Macdave Services offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Macdave Services to verify any information. View our terms and conditions. Macdave Services has a Basic Service – more info.