Raychantpat

1 Enterprise Road, Roundswell Enterprise Park, Barnstaple EX31 3YB
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9.7 10 Reviews
  • Raychantpat, Barnstaple
Personal Care Needs? Raychantpat is CQC regulated home care provider.

The in home care staff dedicate their lives to helping you. They can provide the care that you need in the comfort of your home.

Raychantpat provides services which safeguard and promote the health, welfare, and quality of life for vulnerable people living in their own homes.

Their objectives are to provide services which:

•        Are reliable, dependable and responsive.
•        Show courtesy, dignity and respect.
•        Meet the assessed needs of service users.
•        Maintain service users’ self-esteem.
•        Recognise the individuality and diversity of each service user.
•        Maximise independence.
•        Offer choices and enable service users to make decisions about how the care is to be provided.

Please contact the team for more information or to start the process today.

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Care Provided by Raychantpat

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • High Dependency Care, two carers attending
  • Medication Assistance
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)

Good to Know

  • Owner
  • Raychantpat Company Ltd
  • Person in charge
  • Melisa Mills (Manager)

Funding & Fees Guide for Raychantpat

  • Prices

  • At Raychantpat, tailoring each package price depending on our clients needs would be more than happy to go through this after an initial assessment of the services needed by the client. Please enquire for more information.

  • At Raychantpat, tailoring each package price depending on our clients needs would be more than happy to go through this after an initial assessment of the services needed by the client. Please enquire for more information.

Raychantpat Reviews (10)

9.7

Raychantpat has a Review Score of 9.7 (9.743) out of 10, based on 9 reviews in the last 2 years. Over all time Raychantpat has 10 reviews.

Overall Experience

  • 7
  • 3
  • 0
  • 0
  • 0

Date Published

10
4
5
9
1

Review from J B (Client) published on 19 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have no complaints whatsoever with my carers or management. Excellent service.

Reply from Melisa Mills, Director at Raychantpat

Thank you for sharing your great review! We truly value your ongoing support and are grateful to have you with us.


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Review from M S (Wife of Client) published on 16 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has very good care. Regularly keeping to the same carer, she is always punctual has a good rapport with my husband, and is very helpful with changing bedding, etc.
I find Raychantpat easy to get hold of in an emergency.

Reply from Melisa Mills, Director at Raychantpat

Thank you for sharing such a wonderful review! We truly value your ongoing support and are grateful to have you with us.


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Management

Treated with Dignity

Value for Money

Review from Eric K (Client) published on 16 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like the care that I am getting. They are very good. They are all excellent.

Reply from Melisa Mills, Director at Raychantpat

Thank you for sharing such a wonderful review! We truly value your ongoing support and are grateful to have you with us.


Staff

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Management

Treated with Dignity

Value for Money

Review from John W (Husband of Client) published on 12 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good, so helpful in looking after my wife.

Reply from Melisa Mills, Director at Raychantpat

Thank you very much for your kind words and your time. Much appreciated.


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Review from Nicole B (Daughter of Client) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Raychantpat has restored my faith in home carers. As a nurse myself I see many different carers with differing styles. My heart has gone from racing with worry to a calm rate. The carers who have looked after my mum has been so kind, used all their skills with mum's dementia, they don't take things
personally and they have seen my truly beautiful mum. This has allowed my dad and I for the first time to go away on holiday and leave my mum in their care, knowing my mum is happy and safe, so we could relax and enjoy ourselves. They are fantastic and we are extremely grateful, thank you.

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Review from David P (Father of Client) published on 5 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All going very well, it’s good to have a helping hand to take the pressure off me, all staff have been very helpful and professional. My daughter loves having them here. All round, an excellent service.

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Review from Jayne M (Daughter of Client) published on 25 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although Dad’s carers were only with him for a short time, they were impressive with their grasp of his needs and the kind and considered approach.
I thought the management was excellent, with the team’s use of the app, so I could see in detail how each visit had gone, a real comfort. My dad was treated
with immense dignity and support. Thank you.

Reply from Melisa Mills, Director at Raychantpat

Many thanks for your review Jayne, it was a pleasure looking after your dad.


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Review from Dianne L (Wife of Client) published on 17 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Raychantpat have only been caring for my husband for a week. In this time the carers have been getting to know his needs and we have been getting used to how they work. The carers are cheerful and friendly and they take their role seriously. My husband seems to be happy with the care. Difficult to write
a review after such a short time, but if things continue to progress in the way they have been, I will be extremely pleased.

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Review from Margaret W (Daughter-in-law of Client) published on 11 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very polite and caring attitude towards the client. After a few blips, with how to work the microwave and how to cook his favourite food, all is well. My father-in-law looks forward to her next visit throughout the day and is very touched by the way the carer departs in the evening, with a kind word,
treating him like a treasured older member of the family when we can’t be there. Thank you, we can feel he is well cared for.

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Review from Catherine A (Relative of Client) published on 22 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

So far, so good. My family would still choose Raychantpat in future. Granny has fallen in love with their services. We all like the tender, loving care she received. The facilities are in perfect condition, and the workers are very respectful and professional.

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Current Review Score: 9.7 (9.743)

Overview of Review Score

The Review Score of 9.7 (9.743) out of 10 for Raychantpat is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.843 for Raychantpat is calculated as follows: ( (43 Excellents x 5) + (8 Goods x 4) ) ÷ 51 Ratings = 4.843

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Raychantpat is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Raychantpat

What Type of Services does Raychantpat offer?

Raychantpat offers Home Care.

How many Carers does Raychantpat employ?

Raychantpat employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Raychantpat to verify any information. View our terms and conditions. Raychantpat has an Enhanced Service – more info.