Leadwood Care

Hilary Gardens, Rochester ME1 3PY
Submit a Review
9.2 6 Reviews
  • Leadwood Care, Rochester
Other Home Care Providers you may be interested in:
Group Logo
Home Care Providers belonging to Everycare (Tunbridge Wells, Tonbridge & Sevenoaks) Ltd
Everycare (Tunbridge Wells, Tonbridge & Sevenoaks) Ltd
9.9
Member Logo
Home Care Providers belonging to Trinity Homecare
Trinity Homecare
9.7
Member Logo
Home Care Providers belonging to Domus Live-In Care
Domus Live-In Care
8.0
Member Logo
Home Care Providers belonging to Consultus Care & Nursing
Consultus Care & Nursing
9.8
Show Leadwood Care on the Map

Care Provided by Leadwood Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Leadwood Care Ltd
  • Person in charge
  • Flora Oni (Manager)

Funding & Fees Guide for Leadwood Care

  • Prices

  • £18 per hour

  • Minimum of 30 minutes
Are you the Owner/Manager of Leadwood Care? View your Advertising Options

Leadwood Care Reviews (6)

9.2

Leadwood Care has a Review Score of 9.2 (9.183) out of 10, based on 6 reviews in the last 2 years. Over all time Leadwood Care has 6 reviews.

Overall Experience

  • 4
  • 2
  • 0
  • 0
  • 0

Date Published

6
0
0
6
0

Review from Lynn S (Wife of Client) published on 9 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager has taken over the personal care of my husband herself, as he was struggling to understand other carers. She is very professional and knows just how to get the best response from him. We were going through a very rough time at one point and she listened and helped us through it, as well
as providing the care to my husband as suited him at the time. I have increased the number of days of care we have and still the manager is providing this herself. My family and I are very grateful.

Reply from Taiwo Oniasanmi, Manager at Leadwood Care

Thank you for taking the time to leave us a review and for choosing our service.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Angharad H (Daughter of Client) published on 6 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager was warm, professional, friendly and kind. She took care to get to know our family and my dad’s specific needs.
She came along with the carer to set us up which was helpful and made the transition easier.
The carer was gentle, capable and sensitive to Dad’s needs. Dad enjoyed chatting
with her and felt much better after the bed bath. We are extremely grateful to them both, they made a very difficult time much better.
Sadly Dad went back into hospital that evening and passed away that week so we did not see them again.
But thank you both from the bottom of our hearts for the warmth, generosity of spirit and love you showed us and Dad.

Reply from Taiwo Oniasanmi, Manager at Leadwood Care

We sincerely appreciate you for taking the time to leave us feedback and for the opportunity to care for your dad. Our deepest condolences once again. We wish you and your family peace and comfort.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from L H (Client) published on 25 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This is a well-organised and very caring organisation.
Management is very hands-on and visits regularly.
The actual care staff are very obliging and mindful of one's dignity.
Visits were always on time as arranged.
This is a reliable organisation and reasonably priced.

Reply from Taiwo Oniasanmi, Manager at Leadwood Care

Thank you for taking the time to leave us a review.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Doreen E (Daughter of Client) published on 31 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good manager, very helpful and friendly carers. They are very punctual. I would recommend Leadwood Care to friends and family.

Reply from Taiwo Oniasanmi, Manager at Leadwood Care

Thank you for trusting us to care for your mum. Honestly, we are pleased with the positive experience your mum has had so far with us.
Thank you for choosing Leadwood Care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Stephen H (Son of Client) published on 24 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager has given excellent care to my father. My parents have expressed extreme confidence in her ability.

Reply from Taiwo Oniasanmi, Manager at Leadwood Care

Thank you, for your review. We are glad you chose us to provide care and support for your dad.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from B H (Wife of Client) published on 13 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are very pleased with our carer. She is always on time and is very pleasant. At the moment we haven't asked her to do much, but she has offered.

Reply from Taiwo Oniasanmi, Manager at Leadwood Care

Thank you for your review. We are very pleased that your carer is always on time and pleasant. We are always available if you need more support from us.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.2 (9.183)

Overview of Review Score

The Review Score of 9.2 (9.183) out of 10 for Leadwood Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.583 for Leadwood Care is calculated as follows: ( (23 Excellents x 5) + (11 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 36 Ratings = 4.583

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Leadwood Care is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Leadwood Care

What Type of Services does Leadwood Care offer?

Leadwood Care offers Home Care.

How many Carers does Leadwood Care employ?

Leadwood Care employs 6 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Leadwood Care to verify any information. View our terms and conditions. Leadwood Care has a Basic Service – more info.