Prosperity Plus Health Care

23a Stamford Street, Altrincham WA14 1EX
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9.5 15 Reviews
  • Prosperity Plus Health Care, Altrincham
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Care Provided by Prosperity Plus Health Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer

Good to Know

  • Owner
  • Prosperity Plus Healthcare Ltd
  • Person in charge
  • Latoya Cameron (Manager)
Are you the Owner/Manager of Prosperity Plus Health Care? View your Advertising Options

Prosperity Plus Health Care Reviews (15)

9.5

Prosperity Plus Health Care has a Review Score of 9.5 (9.539) out of 10, based on 15 reviews in the last 2 years. Over all time Prosperity Plus Health Care has 15 reviews.

Overall Experience

  • 10
  • 4
  • 0
  • 0
  • 1

Date Published

15
2
5
15
0

Review from Ivan N (Husband of Client) published on 17 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall we are pleased with the service we receive, the carers are very obliging, they take good care of my wife and inform me of any concerns they have about her health, skin condition, bodily functions etc. This allows me to make decisions about her medication or seek medical advice from the GP practice.
We had one bad experience back in July 2024, a new carer attended my wife, she did not follow correct procedure when taking my wife to the upstairs bathroom, she put my wife in the stair lift but did not fit the lap belt, she allowed my wife to travel upstairs but did not go up in front of her resulting in my wife arriving at the top of the stairs alone, she reached out for the Zimmer frame and fell from the stairlift resulting in a fractured right shoulder. She had surgery on 14th October and is now in recovery but at 81 years old this trauma has taken its toll on my wife.

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Review from l A (Daughter of Client) published on 27 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I found Prosperity Plus a very good care group overall.
My dad's care was quite challenging to manage but with good communication between myself and the manager, my dad's care needs were met under sometimes difficult circumstances.
The manager was always pleasant, approachable and flexible.
I would
recommend this team.

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Review from L F (Daughter of Client) published on 8 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

This company left my mother without her meds repeatedly. They didn't attend when they claimed to unless the carer abseiled down the back of the property as the door alert didn't go off all day. They charged her for medication collection visits that they were told were not required. They left her without
electricity for two days and the only food provided on those two days was one plate of sliced apple and some grapes. The owner lies, repeatedly. They should not be permitted to care for vulnerable people. I can only hope the CQC and ombudsman act before more harm is done.

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Review from T R (Grandson of Client) published on 3 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since Prosperity Plus Health Care has taken over the care of my nanna, I have noticed a considerable difference in her. She appears more happy and content when I go to visit her, she’s more talkative and if I offer to do anything she tells me not to worry as the carers will be round soon. Everyone in
the family has noticed the difference, as opposed to other care providers she has had in the past. I am really grateful for the care and work they do with her and for making her smile and be happy again. A great company, thank you.

Reply from Latoya Cameron, Director at Prosperity Plus Health Care

Thank you for taking the time out to leave us feedback, this is greatly appreciated.


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Review from Sheila D (Friend of Client) published on 22 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers come daily and are excellent except some are very quick and my friend doesn’t feel as clean as she should but with her dementia, I sometimes think she’s not quite with it but I’m extremely happy with their care.

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Review from Janet L (Daughter of Client) published on 4 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Prosperity Plus was employed to help with the care of my dad in his final days. The care received was exceptional right from the initial introductory visit until the final visit. I have experience with several care companies, and never before have I witnessed such loving care given. The carers formed
a wonderful relationship with my dad, even in the short time they were caring, and he described them as magical and magnificent, even in his final days when he couldn't communicate well, he was able to tell the carers he was pleased to see them and he genuinely was. Thank you, Prosperity Plus, for making a difficult time a little easier. The whole family would highly recommend this dedicated company.

Reply from Latoya Cameron, Director at Prosperity Plus Health Care

Thank you for your kind words and for taking the time to write us a review. We're very proud of our highly-trained, professional staff and the relationships that they build with their clients. It's wonderful to hear that this has had a positive impact on both your dad and family.


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Review from I T (Client) published on 21 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All my carers have done so far a tremendous job, I’m happy with the care Prosperity Plus Healthcare provides. I have been able to gain back my confidence as a person, my carers have helped me in ways I really appreciate their hard work. They restored and rebuilt my confidence along with my mental health
problems, I feel very supported now. I am treated with kindness, respect and dignity. I received my calls on time and my carer is very polite in assisting me with my daily needs. Words from the paramedics was 'your carer is very good to you, I can see they give good care to you and treat you with dignity and respect'. I can say my carers have been good to me, they have never been judgemental to me in any way. My carer is good at preparing my daily meals, it tastes amazing when it's been prepared and served to me. I’m happy with the care I’m currently receiving from Prosperity Plus Healthcare and its carers. The company keeps in contact with me whilst in hospital, which I really appreciate.

Reply from Latoya Cameron, Director at Prosperity Plus Health Care

Thank you for all your kind words this is really appreciated.


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Review from Donna C (Sister of Client) published on 25 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and my brother can't thank you guys enough, the carer for my brother is outstanding. He makes sure the home is clean and tidy; washing smells lovely, always clean bedding. Shopping for him helps me out so much, I have my life back.

Reply from Latoya Cameron, Director at Prosperity Plus Health Care

Thank you so much for your kind words, we appreciate your kind words.


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Review from Katherine R (Daughter of Client) published on 16 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has had proper meals, I've noticed she's putting on weight.
She's happier with the carers who visit, I've met a few of the care workers, they are polite, explain what they are doing, give choices to my mum regarding food and drinks etc. My mum's happy with her care and, as a daughter, I am too.

Reply from Latoya Cameron, Director at Prosperity Plus Health Care

Thank you so much for you kind words. Your praise will be very much appreciated by the team - we are so happy that you are happy!


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Review from John C (Client) published on 8 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I came home after a hip replacement and needed care ASAP. My doctor initiated for me to receive help from Prosperity Plus carers. Upon arrival all staff were professional. I would recommend using the services.

Reply from Latoya Cameron, Director at Prosperity Plus Health Care

Thank you for taking the time out to leave us such a positive review, this is very much appreciated.


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Review from John W (Client) published on 5 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't praise the carers enough they are absolutely lovely and thorough and treat my father and mother lovely.
100% super carers.

Reply from Latoya Cameron, Director at Prosperity Plus Health Care

We are happy that we've been able to provide both your dad and mum with the care they deserve. Once again, thank you for taking the time to leave us such a positive review.


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Review from David R (Client) published on 27 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Well where do I start, exceptionally excellent attitude to caring. From medications, feeding and social aspects.
My partner was having both physical and mental health problems due to continued long-term sickness.
These ladies are on par with angels.
Nothing is too much and they go above and beyond
to make sure my partner has her care needs met. They are laughing all the time and this has helped my partner with her stress. I really appreciate them, making a positive impact on the highest level.
I would recommend them all to any person needing care.

Reply from Latoya Cameron, Director at Prosperity Plus Health Care

Thank you so much for taking the time out to review your partner's care. As promised we will continue to provide quality care.


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Review from S G (Client) assisted by family/friend published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers are polite and very helpful and always come on time for my medication.

Reply from Latoya Cameron, Director at Prosperity Plus Health Care

Thank you for your kind words, we appreciate that you've took the time to let us know about your experience.


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Review from D M (Daughter of Client) published on 12 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We first came in contact with Prosperity Plus in February, when my dad was discharged from hospital and even though as a family we were anxious for our dad, the minute the manager walked through the door we felt at ease. She came and assessed our dad, and was so softly spoken and caring, we knew right
away that our dad would get the best care and we were right. We cannot thank the team enough for their understanding, kindness and just for being caring not just to Dad but to all the family, always making us feel involved and at ease about Dad’s care. We just cannot thank you guys enough. I would highly recommend this company!

Reply from Latoya Cameron, Director at Prosperity Plus Health Care

Hi,
Thank you for all your kind words, we appreciate your review. We will continue to provide quality care as promised.


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Review from Shirley C (Client) published on 29 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My carer is a lovely happy lady. She showers me every morning, always smiling and chatty, makes me feel good and nice and clean. I don't feel shy in front of her, I feel relaxed and good when I have had my shower and my cream on my body and feet.
A very nice experience.

Reply from Latoya Cameron, Director at Prosperity Plus Health Care

This is such a lovely review - thank you ever so much! I'm delighted to hear that we've been able to put you at ease and make your experience comfortable, that's wonderful. Your kind feedback truly means the world to us and we're so grateful!
Prosperity Plus Healthcare Team.


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Current Review Score: 9.5 (9.539)

Overview of Review Score

The Review Score of 9.5 (9.539) out of 10 for Prosperity Plus Health Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.539 for Prosperity Plus Health Care is calculated as follows: ( (66 Excellents x 5) + (17 Goods x 4) + (6 Very Poors x 1) ) ÷ 89 Ratings = 4.539

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Prosperity Plus Health Care is based on 14 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Prosperity Plus Health Care

What Type of Services does Prosperity Plus Health Care offer?

Prosperity Plus Health Care offers Home Care.

How many Carers does Prosperity Plus Health Care employ?

Prosperity Plus Health Care employs 7 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Prosperity Plus Health Care to verify any information. View our terms and conditions. Prosperity Plus Health Care has a Basic Service – more info.