Twinic Ltd

2a Markert Place, Grantham NG31 6LQ
Submit a Review
9.2 4 Reviews
  • Twinic Ltd, Grantham
Show Twinic Ltd on the Map

Care Provided by Twinic Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Twinic Ltd
  • Person in charge
  • Robina Moosa (Manager)

Funding & Fees Guide for Twinic Ltd

  • Prices

  • £26.50 per hour minimum call out time 30 minutes
Are you the Owner/Manager of Twinic Ltd? View your Advertising Options

Twinic Ltd Reviews (4)

9.2

Twinic Ltd has a Review Score of 9.2 (9.207) out of 10, based on 4 reviews in the last 2 years. Over all time Twinic Ltd has 4 reviews.

Overall Experience

  • 4
  • 0
  • 0
  • 0
  • 0

Date Published

4
0
0
4
0

Review from A F (Daughter of Client) published on 19 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Twinic has given excellent care to our mother for the past few months, enabling her to remain in her home for a much longer period than would have been possible without their services.
Mum's carers were always pleasant, punctual, polite and extremely sympathetic to her specific needs, her personal
care being handled with dignity, care, respect and understanding of her needs.
We would have no hesitation in recommending Twinic to anyone seeking personal care for a loved one.

Reply from Robina Moosa, Owner/Manager at Twinic Ltd

Thank you so much for trusting us to provide care for your loved one and it has been our pleasure. We wish you all the best.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from R P (Daughter of Client) published on 9 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Twinic has been caring for my father for two weeks now and he is very happy with his care. The carers are very thorough and gentle with him. Nothing is too much trouble. Whilst not the cheapest care company, they do make good use of the time.

Reply from Robina Moosa, Owner/Manager at Twinic Ltd

Thank you so much for choosing to care for your loved one.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Christine S (Daughter of Client) published on 5 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are so helpful, nothing is too much trouble. Very flexible in supporting the family so we can take Dad out, ensuring he keeps connections with family and friends. Giving us peace of mind. Dad loves their company and looks forward to seeing them each day.

Reply from Robina Moosa, Owner/Manager at Twinic Ltd

Thank you for the amazing review and we take pride in giving the best care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from V W (Daughter of Client) published on 29 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Twinic gives excellent care to my mum, they have been looking after her since January 2023. Mum really wasn’t happy with the thought of having carers but quickly realised that they are there to help her stay in her home. The carers do things how she wants them done. Calls are at the allocated time and
the staff are punctual and polite. Personal care is given with respect and care. Thank you for enabling Mum to stay in her own home.

Reply from Robina Moosa, Owner/Manager at Twinic Ltd

It’s an absolute pleasure looking after your loved one. Thank you for trusting us and for the review.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.2 (9.207)

Overview of Review Score

The Review Score of 9.2 (9.207) out of 10 for Twinic Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.957 for Twinic Ltd is calculated as follows: ( (22 Excellents x 5) + (1 Goods x 4) ) ÷ 23 Ratings = 4.957

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Twinic Ltd is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Twinic Ltd

What Type of Services does Twinic Ltd offer?

Twinic Ltd offers Home Care.

How many Carers does Twinic Ltd employ?

Twinic Ltd employs 12 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Twinic Ltd to verify any information. View our terms and conditions. Twinic Ltd has a Basic Service – more info.