Living Waters Healthcare Services

REGUS, Park House, Bristol Road South, Rubery, Rednal, Birmingham B45 9AH
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9.0 3 Reviews
  • Living Waters Healthcare Services, Birmingham
Living Waters Healthcare is an independently owned Domiciliary Care Company with years of experience in the caring profession. The team provide high quality personal care and support to clients living in the community in West Midlands. Their services support adults who through illness, disability or physical frailty are unable to carry out daily tasks without assistance.

Living Waters Healthcare provide care services that are personalised to each service user. In order to achieve this, they make it a priority to carefully match the skill set and experience of their carers to the specific needs, preferences and personality of their service users.

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Care Provided by Living Waters Healthcare Services

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Living Waters Healthcare Services Ltd
  • Person in charge
  • Rejoyce Mutepfa (Manager)

Funding & Fees Guide for Living Waters Healthcare Services

  • Prices

  • Care starts from £16.00 per hour.

  • Please contact us for more information.

Living Waters Healthcare Services Reviews (3)

9.0

Living Waters Healthcare Services has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years. Over all time Living Waters Healthcare Services has 3 reviews.

Overall Experience

  • 3
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Date Published

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Review from Cristina G (Client) published on 4 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have never had such a compassionate care company work with me, ever. I am beyond truly grateful for everything and how much care the carers provide with happy faces daily, I truly feel so blessed to be part of Living Waters. I thank you all for helping me daily, & the manager also.

Reply from Rejoyce Mutepfa, Manager at Living Waters Healthcare Services

Thank you so much for taking the time to leave us a 5-star review. We really appreciate you and we are here for you anytime. Our team is committed to delivering high-quality service and your feedback is a great encouragement to us.


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Review from Sarah S (Client) published on 14 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely bunch of carers, I would recommend them. Very friendly and they show you when they're here they care about you. If I feel down they try and make me laugh. The only recommendation I have is when they have a big enough client list and enough staff to offer actually night call-outs for those who
may need it. But other than that you know you've got support when you've got these working with you.

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Review from D P (Son of Client) published on 14 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of working with Living Waters, has been extremely positive, great care and willingness to work with you on dealing with care issues. Good communication and value for money. I highly recommend them.

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Current Review Score: 9.0 (9.000)

Overview of Review Score

The Review Score of 9.0 (9.000) out of 10 for Living Waters Healthcare Services is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Living Waters Healthcare Services is calculated as follows: ( (17 Excellents x 5) ) ÷ 17 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Living Waters Healthcare Services is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Living Waters Healthcare Services

What Type of Services does Living Waters Healthcare Services offer?

Living Waters Healthcare Services offers Home Care.

How many Carers does Living Waters Healthcare Services employ?

Living Waters Healthcare Services employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Living Waters Healthcare Services to verify any information. View our terms and conditions. Living Waters Healthcare Services has a Premium Service – more info.