Faith20 Care Ltd

37 Oxton Road, Birkenhead CH41 2QQ
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9.3 4 Reviews
  • Faith20 Care Ltd, Birkenhead
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Care Provided by Faith20 Care Ltd

  • Type of Service
  • Home Care Provider
  • Nursing Agency
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Respite Cover

Good to Know

  • Owner
  • Faith20 Care Ltd
  • Person in charge
  • Josephine Ndoro (Registered Manager)

Funding & Fees Guide for Faith20 Care Ltd

  • Prices

  • £25 per hour

  • Fees vary depending on the care needs assessment
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Faith20 Care Ltd Reviews (4)

9.3

Faith20 Care Ltd has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years. Over all time Faith20 Care Ltd has 4 reviews.

Overall Experience

  • 4
  • 0
  • 0
  • 0
  • 0

Date Published

4
0
1
4
0

Review from G B (Daughter of Client) published on 27 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend Faith20 Care. They have been totally reliable, are highly professional, and have maintained good communication with us.
The carer has always arrived when expected to do so. He phoned immediately if he had any concerns about my father. He has provided an 'above and beyond' service.
Thank you.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Ainsley T (IMCA (Independent Mental Capacity Advocate) Deputyship) published on 19 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have dealt with a number of care agencies as an advocate, and I have to say that Faith20 Care Ltd is in the top 2 care agencies in this area. They are head and shoulders above the standard of most. I wish the other agencies would be even half as good as them.
My client's main carer is excellent,
he totally cares for his clients. I would recommend this company to anyone and have recently done so to a friend.

Reply from Josephine Ndoro, Recruitment Agency at Faith20 Care Ltd

Thank you so much, it's a pleasure working with you.


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Care / Support

Management

Treated with Dignity

Value for Money

Review from P B (Wife of Client) published on 16 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Faith20 Care is a very caring company. I have a disabled husband and depends totally on getting around in a wheelchair. He has a male carer who is a very caring person. He has a male carer who is a very caring person. He comes early in the morning and they laugh a lot and sing in the show-bathroom.
My husband couldn't have a better carer, they have a great relationship and makes us both smile in the morning when sometimes you don't feel like smiling! I am so glad we chose Faith20 as it has made my life so much easier in the morning with the care he gets from Faith20.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Kevin B (Client) published on 12 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have a male carer, he gets me up in morning attends to all my personal needs,he is a very caring person wih a lot of compassion and is always cheerful and brightens my otherwise dreary day,I would recommend him as a carer to anyone he is an extremely competent carer.

Reply from Josephine Ndoro, Recruitment Agency at Faith20 Care Ltd

Thank you for your inspiring review of our staff. We will try our best to have staff that aim to offer person-centred care to all those under our care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.3 (9.250)

Overview of Review Score

The Review Score of 9.3 (9.250) out of 10 for Faith20 Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Faith20 Care Ltd is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Faith20 Care Ltd is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Faith20 Care Ltd

What Type of Services does Faith20 Care Ltd offer?

Faith20 Care Ltd offers Home Care & Nursing Care.

How many Carers does Faith20 Care Ltd employ?

Faith20 Care Ltd employs 6 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Faith20 Care Ltd to verify any information. View our terms and conditions. Faith20 Care Ltd has a Basic Service – more info.