We will charge by a standard hour, and client and staff rates will be adjusted for unsocial hours by:
• 25% for weeknights (7:00 PM to 7:00 AM) and weekend days (7:00 AM to 7:00 PM),
• 50% for weekend nights (7:00 PM to 7:00 AM) and Bank Holidays.
In addition to this, we will apply a 'late call' fee for any shift which will be requested with less than 24h notice.
Private Clients Standard £23.00
Private Clients +25% £28.75
Private Clients +50% £34.50
Local Authority Clients Standard £18.50
Local Authority Clients + 25% £23.13
Local Authority Clients + 50% £27.75
7-day Live-in Package £1,300.00
Flexy Care's pricing model is derived using a bottom-up approach to calculate the income based on the estimated chargeable hours we will sell and a benchmark approach comparing similar organisations’ fees and the current market conditions.
Flexy Care has a Review Score of 7.9 (7.917) out of 10, based on 2 reviews in the last 2 years. Over all time Flexy Care has 2 reviews.
Review from D F (Husband of Client) published on 14 August 2024
Submitted via Website •
Report
Overall Experience
4.0 out of 5
Reply from Motlabaile Moutloatse, Manager at Flexy Care
Thank you so much for the review. We at Flexy Care value your feedback and are determined to provide quality care to your loved one.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from L K (Daughter of Client) published on 14 November 2023
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Motlabaile Moutloatse, Manager at Flexy Care
Thank you very much for taking the time to review us. We appreciate your feedback. We are glad to hear that your mother was content with our service and our carers. We are happy to provide you with our service again in your mother's next respite care. I will pass this feedback to our carers and thank them on your behalf.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 7.9 (7.917) out of 10 for Flexy Care is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.417 for Flexy Care is calculated as follows: ( (5 Excellents x 5) + (7 Goods x 4) ) ÷ 12 Ratings = 4.417
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Flexy Care is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Managerial Director
Joined: 2018
I am a well-experienced manager who worked in several companies as a deputy manager and home manager before I established Flexy Care. I have also worked as a nurse for more than 40 years. My passion is making sure that the elderly are well looked after in the comfort of their homes and improving their well-being. Due to my experience with the needs of the elderly, I endeavour to recruit good corers who are as passionate as me and who can provide quality care.
Job Title: Receptionist
Joined: 2024
Hello my name is Megan, I am the receptionist at Flexy Care. I've previously worked in retail and find great satisfaction in making sure customers are treated with the utmost respect and care. I have always enjoyed customer interactions and take pride in being kind towards everyone. My passion is to build my knowledge within the company and make sure elderly people are properly looked after.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Flexy Care to verify any information. View our terms and conditions. Flexy Care has an Enhanced Service – more info.
