Rainbow Health & Care Ltd

Suite B, 1st Floor Shaw House, 2-3 Tunsgate, Guildford GU1 3QT
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9.9 22 Reviews
  • Rainbow Health & Care Ltd, Guildford
Rainbow Health and Care Ltd based in Surrey provides high quality home care services so that customers can remain in their own homes. Rainbow Health and Care Ltd provides a care service to meet your individual needs, taking time to match the care and the care worker for you. The team is led by two mental health nurses who have a combined experience of over 30 plus years.

Rainbow Health and Care Ltd specialises in supporting individuals whose dementia has progressed, and the team also supports individuals who present with behaviours that challenge due to other mental health difficulties. The working practices are delivered in line with person centred positive behaviour support (PBS) approach to care, which is effective with those individuals’ expressing signs of behaviours that challenge.

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Care Provided by Rainbow Health & Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)

Good to Know

  • Owner
  • Rainbow Health & Care Ltd
  • Person in charge
  • Silivia Chimuchere (Manager)

Funding & Fees Guide for Rainbow Health & Care Ltd

  • Prices

  • From £26 - to £32.00 per hour domiciliary care
    Live in care from £1200 single
    Live in care from £1400 couple

  • The quotes are for guidance purposes only, we will quote you the rates per hour based on your needs once we have done an assessment and a care plan.

Rainbow Health & Care Ltd Reviews (22)

Total of 22, showing 21-22
9.9

Rainbow Health & Care Ltd has a Review Score of 9.9 (9.866) out of 10, based on 22 reviews in the last 2 years. Over all time Rainbow Health & Care Ltd has 22 reviews.

Overall Experience

  • 19
  • 3
  • 0
  • 0
  • 0

Date Published

22
3
12
22
0

Review from J H (Wife of Client) published on 11 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were directed to Rainbow Health & Care by our hospital, upon the discharge of my husband as they considered considerable help with care was initially needed. I was visited by the home care provider, who explained all they would help with and their fees. I was happy to take them on to provide the
care my husband needed. Our experience was positive and we have no complaints at all. If a member of staff had been unavoidably delayed, we were always informed in good time and, if necessary, another member of staff came in their place. Staff were always respectful and thoughtful. I was very stressed initially and having carers come to help with toileting, washing, bathing, shaving and dressing was a great help. Now the situation has greatly improved and my husband has made very good progress with his mobility over the past few days, so much so that we can now manage without the extra help. Overall, a positive experience of home care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Sue C (Daughter of Client) published on 4 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first meeting to ongoing support, I have found Rainbow Health and Care to be super friendly. As my mum's daughter, I am obviously worried that my mum is cared for in the way she likes and in a safe and caring manner, which has definitely been the case. I have been able to text the manager with
any concerns and she has been super helpful. Knowing my mum is in safe hands has taken a massive load off my mind. I have already recommended them to friends of my mum's and will continue to recommend as they have been excellent.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.9 (9.866)

Overview of Review Score

The Review Score of 9.9 (9.866) out of 10 for Rainbow Health & Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.866 for Rainbow Health & Care Ltd is calculated as follows: ( (110 Excellents x 5) + (17 Goods x 4) ) ÷ 127 Ratings = 4.866

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Rainbow Health & Care Ltd is based on 22 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (2)

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Helen Lawson

Job Title: Nominated Individual

Joined: 2018

Helen is an experienced mental health nurse who has worked with clients across the developmental lifespan. She has specialised in the care of older adults for the last 10 years. Her desire is for individuals to remain in their own homes for as long as possible.


She is fun-loving, enthusiastic, and focused on healthy living.


No image found

Silvia Chimuchere

Job Title: Registered Manager

Joined: 2018

Silvia has been a qualified mental health nurse since 2004. She has worked in various mental health settings, working with individuals who have complex mental health needs. She has in the last 3 years working as a Specialist Older Adults Liaison Practitioner working with individuals who have functional mental health issues and dementia.


Silvia is enthusiastic and hardworking, but also fun-loving.


Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Rainbow Health & Care Ltd to verify any information. View our terms and conditions. Rainbow Health & Care Ltd has an Enhanced Service – more info.