Collective Healthcare

1 Gatehouse Way, Aylesbury HP19 8DB
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9.5 5 Reviews
  • Collective Healthcare, Aylesbury
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Care Provided by Collective Healthcare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Medication Assistance
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Samiya Mohamed
  • Person in charge
  • Samiya Mohamed (Manager)
  • Admission Criteria
    • Service Area: Care services are only available within designated areas. Please contact us to confirm if we operate in your location. Availability: Services are subject to staff availability, especially during weekends and bank holidays. Early bookings are recommended. Remote Services: Our services require physical presence and cannot be provided online or remotely. Specialised Needs: While we cater to a wide range of care needs, certain medical or highly specialised requirements may fall outside our scope. Please discuss your needs with us to ensure suitability. Service Duration: Minimum booking times may apply for some services, such as live-in care or overnight care. Bank Holidays: Services on bank holidays are subject to adjusted rates (double pay).

Funding & Fees Guide for Collective Healthcare

  • Prices

  • Weekday Rates:


    30 minutes: £16
    45 minutes: £18.50
    1 hour: £24
    3+ hours (per hour): £23
    Sleeping Night: £24
    Waking Night: £24
    Live-in Care (per day): £190
    Weekend Rates:


    30 minutes: £18
    45 minutes: £20.50
    1 hour: £26
    3+ hours (per hour): £25
    Sleeping Night: £26
    Waking Night: £26
    Live-in Care (per day): £190
    Bank Holiday Rates (Double Pay):


    30 minutes: £32
    45 minutes: £37
    1 hour: £48
    3+ hours (per hour): £46
    Sleeping Night: £48
    Waking Night: £48
    Live-in Care (per day): £190

  • Our fees are structured to reflect the level of care and support provided, ensuring high-quality, personalised service tailored to individual needs. Weekend and bank holiday rates are adjusted to account for staff availability during these times, with bank holiday fees reflecting double pay as standard. Live-in care fees remain consistent across all days to provide uninterrupted, reliable support.


    Please don’t hesitate to contact us if you have any questions or need further details about our pricing.
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Collective Healthcare Reviews (5)

9.5

Collective Healthcare has a Review Score of 9.5 (9.500) out of 10, based on 5 reviews in the last 2 years. Over all time Collective Healthcare has 5 reviews.

Overall Experience

  • 5
  • 0
  • 0
  • 0
  • 0

Date Published

5
0
0
5
0

Review from D Q (Son of Client) published on 13 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was very clear that the senior member of staff that we first spoke to and who subsequently visited us for the initial client assessment put her client's wellbeing first as having the relevant background then aims for her company to provide the best service possible to meet the client's needs. The
younger member of staff who then provided the care was very kind, willing and supportive and no task was too much trouble for her so was much appreciated!
They were very punctual, kind and compassionate and were keen to really understand our parent's situation and needs so that they could provide both a friendly and tailored service. I would very much recommend their services to other families looking for home care for their loved ones.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Carol P (Daughter-in-law of Client) published on 4 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A particular member of staff was my carer for my mother-in-law at my daughter's wedding. Her care was exceptional. She assisted her to eat and drink. My mother-in-law is in a wheelchair and the carer took her to the bathroom when required. The carer was great company for her. I would highly recommend
employing this company if you require a companion for a member of your family on any occasion. Thank you for taking the pressure off me and allowing me to thoroughly enjoy my daughter's wedding. 100% 5-star service.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Z O (Aunt of Client) published on 17 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am also grateful for the high quality of care that my aunt receives. The staff are all highly qualified and experienced, and they are always up-to-date on the latest medical and care practices. They are also very patient and understanding, and they are always willing to take the time to answer my
aunt's questions and concerns.
I am confident that my aunt is receiving the best possible care. She is happy and healthy, and she is surrounded by kind and compassionate people. I am so grateful for everything that you have done for her.
Kind regards.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Idil H (Wife of Client) published on 17 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care company is such a great company, they recently have been seeing my husband and the way they cared for him was very outstanding they were very friendly and they did their job with great care. I would definitely recommend them to other families. They are very professional.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from A A (Daughter of Client) published on 17 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just wanted to take a moment to express my gratitude and appreciation for the exceptional care provided by the care staff at collective healthcare. They have been caring for my elderly mother for several months now and I couldn't be happier with the level of service they provide. The care staff are
always punctual, professional, and compassionate, and they go above and beyond to ensure my mother's needs are met.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.5 (9.500)

Overview of Review Score

The Review Score of 9.5 (9.500) out of 10 for Collective Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Collective Healthcare is calculated as follows: ( (30 Excellents x 5) ) ÷ 30 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Collective Healthcare is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Collective Healthcare

What Type of Services does Collective Healthcare offer?

Collective Healthcare offers Home Care.

How many Carers does Collective Healthcare employ?

Collective Healthcare employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Collective Healthcare to verify any information. View our terms and conditions. Collective Healthcare has a Basic Service – more info.