Homecare Solutions For You Reviews (3)
Homecare Solutions For You has a Review Score of 8.8 (8.778) out of 10, based on 3 reviews in the last 2 years. Over all time Homecare Solutions For You has 3 reviews.
Review from V P (Daughter of Client) published on 8 April 2024
Submitted via Website •
Report
Overall Experience
4.0 out of 5
Many thanks.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Christina A (Daughter of Client) published on 27 December 2023
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Dad's carer has the qualities you require from someone who supports your loved one.
Homecare Solutions for You are an experienced and professional team. I have relied upon them considerably over the past 16 months and they have never let me down. All of my dad's needs have been fully assessed and reviewed. They deliver on their promises and I have received regular communications from them.
In short they are professional, reliable and trustworthy, the care they have provided has been second to none.
Thank you.
Reply from Ronak Trivedi, Director at Homecare Solutions For You
Many thanks and we will continue to support like we always did in the past.
Kind Regards
Managing Director
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Anita P (Sister of Client) published on 13 December 2023
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Seems to have a quick turnover of office staff, hope this settles with time as continuity is important.
Reply from Ronak Trivedi, Director at Homecare Solutions For You
Many thanks for your response and good feedback which would be appreciated and if we need to improve anything within care please give us your feedback it's very important to us.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Overview of Review Score
The Review Score of 8.8 (8.778) out of 10 for Homecare Solutions For You is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 3 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
-
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.778 for Homecare Solutions For You is calculated as follows: ( (14 Excellents x 5) + (4 Goods x 4) ) ÷ 18 Ratings = 4.778
-
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Homecare Solutions For You is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.