Angel Care Leyland

317 Golden Hill Lane, Leyland PR25 2YJ
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9.5 5 Reviews
  • Angel Care Leyland, Leyland
Angel Care (Domiciliary care) is regulated and registered with CQC as a personal care provider.

It provides high-quality domiciliary personal care and support to people in their own homes.

Trained, empathetic staff promote people's independence, empowerment, and choice while maintaining privacy, dignity and respect.

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Care Provided by Angel Care Leyland

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • High Dependency Care, two carers attending
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge

Good to Know

  • Owner
  • Angel Care Recruitment Ltd
  • Person in charge
  • Aqeel Azeem (Managing Director)

Angel Care Leyland Reviews (5)

9.5

Angel Care Leyland has a Review Score of 9.5 (9.467) out of 10, based on 5 reviews in the last 2 years. Over all time Angel Care Leyland has 5 reviews.

Overall Experience

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Date Published

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Review from Karen R (Daughter-in-law of Client) published on 18 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent and caring service. Good and easy communication - keep us updated by messages and telephone reviews and listen and take heed of our concerns and requirements - very important when you live a long distance from the relative for whom the care is being provided.

Reply from Aqeel Azeem, Managing Director at Angel Care Leyland

Thank you for your thoughtful feedback. We truly appreciate you taking the time to share your experience with us. It brings us great joy to hear that you have been satisfied with the service we have provided; your kind words about our excellent and caring service, as well as our communication methods, mean a lot to us. We strive to ensure that our clients feel supported and informed every step of the way, and it's wonderful to know that our efforts have been appreciated.


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Review from Neil P (Son of Client) published on 8 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Angel Home Care were excellent: responsive, prompt and most of all highly skilled and caring. The recipient of the care was very pleased, and his mental and physical state enhanced. I recommend it unreservedly.

Reply from Aqeel Azeem, Managing Director at Angel Care Leyland

Thanks. We want to take a moment to express our sincere gratitude for your recent review of our services. Your feedback is incredibly valuable to us, and we are delighted to hear that you are pleased with the services we provide.


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Review from Robert H (Son-in-law of Client) published on 14 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Angel Care have been providing care for Mum-In-Law throughout the month of October. They are always punctual and provide a high level of care on each visit. They visit for 3 hours per week and supervise Mum-In-Law in cooking and showering, and also help her with her laundry.

Reply from Aqeel Azeem, Managing Director at Angel Care Leyland

Thank you. We wanted to take a moment to express our sincere gratitude for your recent review of our services. Your feedback is incredibly valuable to us, and we are delighted to hear that you are pleased with the services we provide.


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Review from Kevin J (Relative of Client) published on 23 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We, as a family, would like to thank the manager and all his staff for their amazing care during our relative's last weeks. Their professionalism was second to none, they treated our relative with so much respect and managed to keep everything dignified at a challenging time. Nothing was too much trouble
and their devotion to detail really shone through. During this time, our relative and his wife celebrated their 71st wedding anniversary and the team came with a card and chocolates. They also sent his wife a condolence card on our relative's passing. We would highly recommend Angel Care, they go above and beyond their remit.

Reply from Aqeel Azeem, Managing Director at Angel Care Leyland

Thanks, Kevin and all the family,
We sincerely miss our respected service user and feel fortunate to have had the opportunity to care for such a remarkable individual and meet you and all your wonderful family.
We continuously strive to provide the best care and service to our clients and their families. Your kind words inspire us to keep up the excellent work and maintain our commitment to excellence.
Once again, thank you for taking the time to share your review.


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Review from Susan H (Client) published on 12 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Angel Care Leyland was employed to visit my husband twice daily over a 7 day period during my absence, to ensure he was okay, had taken his medication and eaten. Prior to taking on the work they carried out an assessment of our home and took a detailed history of my husband's medical and social needs.
I was very pleased from the outset with Angel Care's approach, they are well organised and professional but also have that personal touch. I felt confident leaving my husband in their care and that confidence was not misplaced.


Although medical support was not required the carers who visited engaged my husband in conversation and spent time with him, which he much appreciated. I would have no hesitation in using the services of Angel Care in the future, should the need arises, and would recommend them to others.


Reply from Aqeel Azeem, Managing Director at Angel Care Leyland

We want to express our gratitude for the opportunity to use our care services to look after and spend time with your husband.
He is a wonderful gentleman, and we thoroughly enjoyed our time together.
We appreciate his kindness and warmth.
Thanks, Susan for taking the time to write a review.
Your feedback is greatly appreciated, and it means a lot to us.


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Current Review Score: 9.5 (9.467)

Overview of Review Score

The Review Score of 9.5 (9.467) out of 10 for Angel Care Leyland is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.967 for Angel Care Leyland is calculated as follows: ( (29 Excellents x 5) + (1 Goods x 4) ) ÷ 30 Ratings = 4.967

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Angel Care Leyland is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Angel Care Leyland

What Type of Services does Angel Care Leyland offer?

Angel Care Leyland offers Home Care.

How many Carers does Angel Care Leyland employ?

Angel Care Leyland employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Angel Care Leyland to verify any information. View our terms and conditions. Angel Care Leyland has a Platinum Service – more info.